24 Jul 2019 by HGI
Dear guest, Your feedback is incredibly valuable to us, as it best evaluates our product and service offerings. Ultimately, you serve as the best quality auditor and I appreciate you taking time to complete our guest satisfaction questionnaire regarding your stay with us. We are pleased to read that overall you had a most enjoyable stay with us. You have marked your overall experience with a '4 out of 5', which shows us we are on the right track when aiming for the high level of service. I look forward to welcome you back with us in the hotel upon a future trip to the Leiden area. If I can be of any assistance in the meantime please do not hesitate to contact me personally. Yours Sincerely, Team Hilton Garden Inn