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El Lago Waters Motel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for El Lago Waters Motel

Lake View Room | View from property
View from property
Individually furnished, desk, iron/ironing board, WiFi
Reception
Lobby sitting area

Reviews

6.0 out of 10

Popular amenities

  • 24/7 front desk
  • Laundry
  • Pool
  • Air conditioning
  • Free WiFi
  • Business services

Explore the area

Map
41 The Entrance Road, The Entrance, NSW, 2261
  • Pelican Plaza
    4 min walk
  • Entrance Beach
    6 min walk
  • North Entrance Beach
    13 min walk
  • Palm Beach, NSW (LBH-Palm Beach Seaplane Base)
    113 min drive

Room options

View all photos for Sundeck Room

Individually furnished, desk, iron/ironing board, WiFi

Sundeck Room

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Pool View Room

Individually furnished, desk, iron/ironing board, WiFi

Pool View Room

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room

Executive Room | Living area

Executive Room

  • 30 sq m
  • Partial lake view
  • Sleeps 2
  • 1 Queen Bed and 1 Twin Bed

View all photos for Lake View Room

Individually furnished, desk, iron/ironing board, WiFi

Lake View Room

  • 30 sq m
  • Lake view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room

Family Room

Family Room

  • 35 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Similar properties

Exterior

ibis Styles The Entrance

Parking included
Free WiFi
Restaurant
Air conditioning
4.4 out of 5, Excellent, (807)
The price is €110
for 1 night
includes taxes & fees
5 Jan - 6 Jan
ibis Styles The Entrance

About this property

El Lago Waters Motel

Beach motel with outdoor pool, near Pelican Plaza
Guests at this beach motel will appreciate convenient onsite amenities such as a children's pool and barbecue grills. Housekeeping is available on request.
El Lago Waters Motel offers 39 air-conditioned accommodations with hair dryers and irons/ironing boards. These individually furnished accommodations have separate sitting areas and include desks. Digital television is provided. This The Entrance motel provides complimentary wired Internet access. Refrigerators and coffee/tea makers are provided. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
An outdoor pool and a children's pool are on site.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at El Lago Waters Motel. During your stay, you'll be connected to a shopping center, and just a quick walk from Pelican Plaza. Enjoy features like free wired internet, plus an outdoor pool and a rooftop terrace.
  • Free wired Internet
  • Take a swim in the outdoor pool
  • Amenities include a meeting room, conference space, and laundry facilities
  • Just a 4-minute walk from Pelican Plaza and a 3-minute drive from Blue Bay Beach
El Lago Waters Motel offers its guests an outdoor pool and a children's pool. Wired Internet is free in public spaces. A rooftop terrace, barbecue grills, and a vending machine are also featured at the family-friendly El Lago Waters Motel.

Smoking is allowed in designated areas at this 3-star The Entrance motel.

Languages

Chinese (Mandarin), English, Finnish

Property amenities

Internet

  • Available in all rooms: Free wired Internet
  • Available in some public areas: Free wired Internet

Parking and public transport

  • Wheelchair-accessible parking available

Things to do

  • Arcade/games room
  • Children's pool
  • Outdoor pool

Family friendly

  • Arcade/games room
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Fridge

Conveniences

  • Banquet hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Water sports equipment

Business services

  • Conference space
  • A meeting room

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Wheelchair-accessible parking

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating

Bathroom

  • Hairdryer
  • Towels

Entertainment

  • 58-cm TV
  • Digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Individually furnished
  • Iron/ironing board
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in fee: AUD 20
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: 10 percent of room rate
Express check-out available

Special check-in instructions

The property charges 1 percent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 25.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: AUD 20 (subject to availability)
  • Late check-out fee: 10 percent of room rate (subject to availability)
  • Credit card charges are subject to a surcharge of 1 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Alipay and WeChat Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 6 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
This property may place an authorization for 1 night's rate for any bookings where payment for the stay will be made on site instead of at the time of booking using the credit card submitted during the reservation process.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at El Lago Waters Motel.

Property is also known as

El Lago Resort
El Lago Waters
El Lago Waters Resort
El Lago Waters Resort The Entrance
El Lago Waters The Entrance
El Waters
Lago Waters Resort
El Lago Waters Hotel The Entrance
El Lago Waters Motel The Entrance
El Lago Waters Motel
El Lago Waters Motel Motel
El Lago Waters Motel The Entrance
El Lago Waters Motel Motel The Entrance

El Lago Waters Motel Reviews

Reviews

6.0
Rating 10 - Excellent. 127 out of 838 reviews" "
Rating 8 - Good. 203 out of 838 reviews" "
Rating 6 - Okay. 190 out of 838 reviews" "
Rating 4 - Poor. 158 out of 838 reviews" "
Rating 2 - Terrible. 160 out of 838 reviews" "

6.2/10

Cleanliness

6.6/10

Staff & service

4.8/10

Amenities

5.2/10

Property conditions & facilities

4.6/10

Eco-friendliness

Reviews

2/10 Terrible

Jane

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t do it
Amazing location, Absolute dive of a hotel. Needs gutting and revamp in every way. Wish I read reviews. Would have rathered pay double the price to stay somewhere decent and clean and felt safe.
Stayed 1 night in Aug 2024

6/10 Okay

Colleen

Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Morris

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

4/10 Poor

Charlene

Disliked: Cleanliness, property conditions & facilities
A good place if need a place quickly but the property desperately needs fixing. Half of the Bathroom mirror was cracked, some water marking in ceiling at front door and no door for the toilet/bathroom area which was near the front door. Owner who was at reception for book in was nice. A lot of dubious people staying there though, not good for a female staying alone.
Stayed 2 nights in Aug 2024

2/10 Terrible

Helene

Disliked: Cleanliness, staff & service, property conditions & facilities
Not what I hoped for - drab accommodation in great location
Stayed 1 night in Aug 2024

4/10 Poor

Ken

Disliked: Cleanliness
okay
Stayed 2 nights in Jul 2024

2/10 Terrible

Warwick

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty and unkept. Dangerous stairs and loose railings. No spare pillows or blankets. No biscuits for coffee..The worst motel I have ever stayed in.
Stayed 1 night in Jul 2024

6/10 Okay

Sandra, Emu Plains

Travelled with partner
Very run down and old, very noisy and uncomfortable. I wouldn’t stay here again even tho it’s in prime location. Bed was old and uncomfortable, tv barely worked, bathroom was old and the bath/ shower looked dirty and had hair in it. When I called to check if we could check in early the last answered the phone with just hello so I was confused and thought I’d random the wrong number.
Stayed 1 night in Jul 2024

2/10 Terrible

Danielle

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Daniel

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Room to improve and good staff and owner
I enjoyed staff and owner friendly service and good location, But it needs to complete renovation while some still half done. I will go again next time to see it completely renovated.
Stayed 1 night in Jul 2024

8/10 Good

Stephen

It was neat and tidy
Stayed 1 night in Jul 2024

4/10 Poor

Robert

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Toilet sprayed water across the room. Cold tap in the shower did not work. People smoking outside room and smoke just came straight in even though door was fully closed.
Stayed 1 night in May 2024

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very quiet and beds are comfortable
Stayed 1 night in May 2024

10/10 Excellent

Janice

Travelled with family
Liked: Cleanliness, staff & service, amenities
The location is fantastic, very walkable to the main shops. Our family room was clean, sps hood, has hot water, fridge, microwave and kettle plus small tv. Value for money
Stayed 2 nights in Mar 2024

2/10 Terrible

Leanne

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property very run down room had sticky tape holding the shower taps together bed linen old bathroom light not working flouro light was exposed cover off night manager was rude good location with some tlc to each room would be a great hotel
Stayed 2 nights in Apr 2024

2/10 Terrible

Lew

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Couldn’t lock the glass sliding door. Black mould in the bath room which has made me very very sick with acute respiratory condition . The bed had completely collapsed . Destroyed my back . Teenage girls running and screaming in the corridors at 10:15 at night . Night manager not interested. I had to vacate the room at 22:30 on the second night of my prepaid stay due to intolerable conditions of the facility. So with that I insist on a full refund .!
Stayed 2 nights in Apr 2024

6/10 Okay

Anthony

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

2/10 Terrible

Jennifer

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Was over charged for my room which had a broken door, broken cupboards, leaking water. Staff at front desk wouldn't answer my phone call to rectify this. Would never stay here again
Stayed 1 night in Apr 2024

6/10 Okay

Karen

Quick cheap stop over
Stayed 1 night in Mar 2024

2/10 Terrible

Joshua

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
This hotel is very unhygienic had dirty unwear in my room on arrival and drug paraphernalia all over the resorts. Super unsafe its a disgrace and should be closed down
Stayed 2 nights in Mar 2024

2/10 Terrible

Sharon

This property looks like a war zone , rooms need a lot of work, noisy young kids through the night, better off in a caravan park, would not recommend
Stayed 1 night in Mar 2024

2/10 Terrible

David

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms stated no smoking with a fine of $350 but bedclothes smelled of cigarettes and smloke detectors had been covered up. The blacony door was wide open when arrived and found it impossible to close. The tennis court had a net half ripped apart and weeds throughout the surface. Thr bath and shover were stained. No one was at reception when arriving or departing. Extremely noisy all night, it seemed drug affected or alcohol affected people were around the site with lobby doors opened all night without a receptionist. Dog barking all night too. The hotel charged $221 even after I paid Last Minute my $20 deposit. Absolutely hated the place as its very rundiwn and other potential guests should beware.
Stayed 1 night in Mar 2024

2/10 Terrible

Nicholas

Travelled with partner
Very simple the place needs to be knock down its run to the ground. So many problems you don’t want to know.
Stayed 1 night in Mar 2024

8/10 Good

Marilyn

Travelled with partner
Liked: Cleanliness, staff & service
Lovely location, very comfy bed. Great room, but 6 flights of stairs( we are elderly) The motel needs a lot of restoration . Very old( must have been very grand when built) but needs repairs, painting etc
Stayed 2 nights in Mar 2024

4/10 Poor

Mel

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The pictures shown of the property need to be updated as it is very run down and looks like it has been that way for a long time. The main entrance smelt and walking through the corridors we could smell cigarette smoke. The tap in our bathroom fell off whilst showering. There were holes in our ceiling. The remotes to the air conditioning unit and tv didn’t have enough batteries so we had to keep swapping them to use them. Someone knocked on our door at 11.30pm and woke us up. The pool wasn’t clean. The vending machine only had a couple of random items in it. The front desk is not manned 24/7. Would not recommend. Don’t waste your money