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Hotel Zaragoza Tepoztlan

3.0 star property

Choose dates to view prices

Photo gallery for Hotel Zaragoza Tepoztlan

Junior Room | Garden view
Lobby
Superior Room | Bathroom sink
Family Room
View from room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Pool
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Parking included

Explore the area

Map
Calle Zaragoza 35B, Barrio Santo Domingo, Tepoztlán, MOR, 62520
  • Tepoztlán Museum Carlos Pellicer Collection
    ‪3 min walk‬
  • Ex-Convent of the Nativity
    ‪7 min walk‬
  • Artisan Market of Tepoztlán
    ‪7 min walk‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪92 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

  • 15 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Room

Junior Room

Junior Room

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

Family Room

Family Room

  • 20 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Superior Room

Superior Room

Superior Room

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Hotel Real del Valle Tepoztlan

  • Pool
  • Breakfast included
  • Spa
  • Kids pool
4.0 out of 5, Very good, (150)
The price is €197
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Hotel Real del Valle Tepoztlan

About this property

Hotel Zaragoza Tepoztlan

Hotel with a full-service spa, near Tepozteco Pyramid
Along with a full-service spa, this smoke-free hotel has an outdoor pool and a snack bar/deli. Free WiFi in public areas and free valet parking are also provided. Other amenities include spa services, concierge services, and a 24-hour front desk.
Hotel Zaragoza Tepoztlan offers 15 accommodations with hair dryers and ceiling fans. Each accommodation is individually decorated. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers with rainfall showerheads. This Tepoztlán hotel provides complimentary wireless Internet access. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.
During your stay at Hotel Zaragoza Tepoztlan, you're just a quick walk from Tepoztlán Museum Carlos Pellicer Collection. Enjoy features like free WiFi in public areas and free valet parking, plus a full-service spa.
  • Free WiFi
  • Free valet parking and self parking
  • Take a swim in the outdoor pool
  • Treat yourself to Swedish massages, reflexology, or aromatherapy at the spa
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Steps from Tepoztlán Museum Carlos Pellicer Collection and 7 minutes by foot from Ex-Convent of the Nativity
There's a snack bar/deli on site. Public spaces have free WiFi. Hotel Zaragoza Tepoztlan offers its guests a full-service spa and an outdoor pool. Spa services, tour/ticket assistance, and concierge services are also featured at Hotel Zaragoza Tepoztlan. Self parking and valet parking are free.

This 3-star Tepoztlán hotel is smoke free.

Room service (during limited hours) is available.

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site

Food and drink

  • Room service available

Things to do

  • Full-service spa
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service

Spa

  • Aromatherapy
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - Swedish
  • Reflexology

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Mosquito nets
  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Ceiling fan

Bathroom

  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch flat-screen TV

More

  • Guidebooks/recommendations
  • In-room massage
  • Individually decorated
  • Iron/ironing board (on request)
  • Local maps
  • Phone
  • Turndown service
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 2:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 500.0 per day.
  • Cribs (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MXN 500.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Safety features at this property include a fire extinguisher
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Zaragoza Tepoztlan Hotel
Hotel Zaragoza Tepoztlan Tepoztlán
Hotel Zaragoza Tepoztlan Hotel Tepoztlán

Hotel Zaragoza Tepoztlan Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 58 out of 101 reviews
Rating 8 - Good. 29 out of 101 reviews
Rating 6 - Okay. 7 out of 101 reviews
Rating 4 - Poor. 5 out of 101 reviews
Rating 2 - Terrible. 2 out of 101 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Rubén

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy tranquilo, limpio y con excelente ubicación
Stayed 2 nights in Jun 2024

8/10 Good

Tania

Stayed 1 night in Jul 2023

8/10 Good

Jorge

Stayed 1 night in Jul 2023

10/10 Excellent

MICHELE

Stayed 1 night in Feb 2023

10/10 Excellent

JAVIER

Stayed 1 night in Feb 2023

6/10 Okay

James

Stayed 1 night in Nov 2022

8/10 Good

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful layout on a really quiet block near the center. I booked quickly so I did not get a chance to read about the property. First of all, they are a cash only property. Second, they have a list of house rules. Neither issue was a problem for us.
Stayed 1 night in Jul 2022

10/10 Excellent

ARMANDO

Stayed 2 nights in May 2022

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente servicio, el personal súper amigable y servicial. Los cuarto limpios
Stayed 1 night in Dec 2021

8/10 Good

Wilfrido, Edina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice property. Big problem ya that they demand payment in cash, for the stay and for any food eaten at their restaurant. No toiletries, just some soap from a small pump at the shower and sink.
Stayed 2 nights in Mar 2022

10/10 Excellent

Nicholas, Atlanta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent locatiin. The staff was very friendly and helpful. The hotel was very nice. Please be aware that the hotel is cash only. Fortunately there is a bank one block away.
Stayed 2 nights in Mar 2022

6/10 Okay

Verified traveller

Stayed 1 night in Jan 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
The staff is very friendly and helpful. The property is overall ok and location is pretty good
Stayed 1 night in Dec 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Good value for money and a pleasant stay
Stayed 1 night in Oct 2021

4/10 Poor

CarlosRamirez, Pittsburgh

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The hotel facilities are ok, just they are not clear in the way the charge extra fees, they charged for Extra person in a room which is perfectly understandable, but for a small bed which we asked because the beds were to small and my brother is overweight, they put a bed but they charged like completely another person The American breakfast is really limited, literally they put 5 little pieces of papaya or whatever fruit they got, and the bread is limited as well, one per person but there is not choice to choose, is whatever the have.
Stayed 3 nights in Nov 2020

4/10 Poor

RMS

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Nothing. Staff comes in at 8:00 am and leaves at 9:00 pm. No A/C No parking space, dirty pool... Just Awful!!!
Stayed 3 nights in Mar 2020

10/10 Excellent

MX.traveller, Houston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was nice, check in quick and easy, swimming pool was maybe heated because it was not too cold to swim. Continental breakfast was good - coffee, fruit and bread. An easy 5 minute walk to the Main Street. Hot water in the shower and good water pressure. The king bedroom on the 3rd floor was very nice.
Stayed 1 night in Jan 2020

8/10 Good

Gema

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me parece que el precio es elevado, esperaba que las habitaciones estuvieran mejor equipadas (shampoo, crema, pasta dental, cepillo, gorra de baño, etc), cuenta con dispensadores de jabon shampoo y crema pero se veían rellenados sin previo lavado o estaban casi vacios. La primera noche hubo mucho ruido
Stayed 2 nights in Nov 2024

10/10 Excellent

SANDRA

Liked: Cleanliness, staff & service, property conditions & facilities
Todo muy 👍
Stayed 1 night in Oct 2024

8/10 Good

Mark Alexis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Creo el precio es algo elevado para lo que ofrece el lugar pero las habitaciones muy amplias y limpias. Las áreas comunes no están tan equipadas pero para solo llegar a dormir está muy bien.
Stayed 1 night in Aug 2024

10/10 Excellent

HECTOR

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente atencion. Lugar muy limpio y cercano al cenrtro y restaurantes. se puede llegar caminando.
Stayed 2 nights in Jul 2024

8/10 Good

Leonel Salgado

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solo llegamos a dormir, no pude usar todos los servicios del hotel por lo que no tengo una evaluación muy puntual sino más bien general del lugar
Stayed 1 night in Jul 2024

8/10 Good

Miguel, Atotonilco De Tula

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen lugar, comodo
Stayed 1 night in Jun 2024

10/10 Excellent

Ubaldo

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar, el desayuno un poco tardado y sencillo
Stayed 1 night in Jun 2024

10/10 Excellent

Ashly Itzel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo está muy bonito y son súper amables
Stayed 1 night in Jun 2024