See all properties

Hotel El Ciruelo

4.0 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel El Ciruelo

4 Suite Max with Fountain and Mountain View - Pet Friendly
Interior
Reception
6 Suite Joaquín with jacuzzi and mountain view | Terrace/patio
4 Suite Max with Fountain and Mountain View - Pet Friendly

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Pet-friendly
  • Laundry
  • Spa
  • Parking included

Explore the area

Map
17 Av. Ignacio Zaragoza Santisima, Tepoztlán, MOR, 62520
  • Tepoztlán Museum Carlos Pellicer Collection
    3 min walk
  • Ex-Convent of the Nativity
    4 min walk
  • Artisan Market of Tepoztlán
    4 min walk
  • Mexico City (MEX-Mexico City Intl.)
    92 min drive

Room options

View all photos for 8 Suite Nicolás with jacuzzi and mountain view

8 Suite Nicolás with jacuzzi and mountain view

8 Suite Nicolás with jacuzzi and mountain view

  • Sleeps 3
  • 1 King Bed

View all photos for 3 Suite Federica with Fountain and Mountain View - Pet friendly

Premium bedding, down duvets, Select Comfort beds, minibar

3 Suite Federica with Fountain and Mountain View - Pet friendly

  • Sleeps 3
  • 1 King Bed

View all photos for 9 Suite Jerónimo with jacuzzi and mountain view

9 Suite Jerónimo with jacuzzi and mountain view

9 Suite Jerónimo with jacuzzi and mountain view

  • Sleeps 3
  • 1 King Bed

View all photos for 4 Suite Max with Fountain and Mountain View - Pet Friendly

4 Suite Max with Fountain and Mountain View - Pet Friendly

4 Suite Max with Fountain and Mountain View - Pet Friendly

  • Sleeps 3
  • 1 King Bed

View all photos for 2 Suite María with Fountain and Mountain View - Pet friendly

Premium bedding, down duvets, Select Comfort beds, minibar

2 Suite María with Fountain and Mountain View - Pet friendly

  • Sleeps 3
  • 1 King Bed

View all photos for 10 Suite Santiago with jacuzzi and mountain view

Terrace/patio

10 Suite Santiago with jacuzzi and mountain view

  • Sleeps 3
  • 1 King Bed

View all photos for 11 Suite Antonio with small pool and mountain view

11 Suite Antonio with small pool and mountain view | Terrace/patio

11 Suite Antonio with small pool and mountain view

  • Sleeps 3
  • 1 King Bed

View all photos for 1 Suite Francisca with Fountain and Mountain View - Pet friendly

Premium bedding, down duvets, Select Comfort beds, minibar

1 Suite Francisca with Fountain and Mountain View - Pet friendly

  • 40 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for 5 Suite Diego with jacuzzi and mountain view

5 Suite Diego with jacuzzi and mountain view | Terrace/patio

5 Suite Diego with jacuzzi and mountain view

  • Sleeps 3
  • 1 King Bed

View all photos for 6 Suite Joaquín with jacuzzi and mountain view

6 Suite Joaquín with jacuzzi and mountain view | Terrace/patio

6 Suite Joaquín with jacuzzi and mountain view

  • Sleeps 3
  • 1 King Bed

View all photos for 7 Suite Sofía with jacuzzi and mountain view

7 Suite Sofía with jacuzzi and mountain view | Terrace/patio

7 Suite Sofía with jacuzzi and mountain view

  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

La Buena Vibra Retreat and Spa Hotel

Pool
Hot tub
Breakfast included
Spa
4.5 out of 5, Wonderful, (123)
The price is €193
for 1 room
includes taxes & fees
5 Jan - 6 Jan
La Buena Vibra Retreat and Spa Hotel

About this property

Hotel El Ciruelo

Hotel with free valet parking, a quick walk to Artisan Market of Tepoztlán
This hotel features a restaurant, a bar/lounge, and a coffee shop/cafe. Free WiFi in public areas and free valet parking are also provided. Additionally, spa services, a business center, and concierge services are onsite.
Hotel El Ciruelo offers 11 accommodations, which are accessible via exterior corridors and feature minibars and complimentary bottled water. Select Comfort beds feature down comforters and premium bedding. 43-inch flat-screen televisions come with digital channels.

Bathrooms include showers with rainfall showerheads, bathrobes, hair dryers, and children's slippers. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages.
Our customers tell us they can't get enough of the helpful staff at Hotel El Ciruelo. During your stay, you're just a quick walk from Tepoztlán Museum Carlos Pellicer Collection. You'll find features like free WiFi in public areas and free valet parking, plus a restaurant. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free valet parking and self parking
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance, and a porter
  • Just a 4-minute walk from Artisan Market of Tepoztlán and a 2-minute drive from Tepozteco Pyramid
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. You'll find a business center on site.

Public spaces have free WiFi. Spa services, a terrace, and gift shops/newsstands are also featured at the business-friendly Hotel El Ciruelo. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 4-star Tepoztlán hotel.

For a fee, guests can enjoy cooked-to-order breakfast daily from 8:30 AM to 11:30 AM.
Hotel El Ciruelo has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Free valet parking on site
  • Free 24 hours off-site parking within 328 ft

Food and drink

  • Cooked-to-order breakfast available for a fee daily 8:30 AM–11:30 AM: MXN 299 for adults and MXN 350 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Things to do

  • Spa services

Family friendly

  • Laundry facilities

Conveniences

  • Banquet hall
  • Gift shop/newsstand

Guest services

  • Concierge services
  • Daily housekeeping
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Business services

  • Business centre

Outdoors

  • Terrace

Spa

  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Step-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Couples dining
  • Designated smoking areas
  • Romance packages available

Room amenities

Bedroom

  • Down duvet
  • Heating
  • Premium bedding
  • Select comfort bed

Bathroom

  • Dressing gowns
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 43-inch flat-screen TV
  • Digital channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Children's slippers
  • Desk
  • In-room massage
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: MXN 350 per accommodation, per day
  • Only dogs are allowed
  • Maximum 1 (weight limit: 44 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 299 for adults and MXN 350 for children
  • Pet fee: MXN 350 per accommodation, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel El Ciruelo Hotel
Hotel El Ciruelo Tepoztlán
Hotel El Ciruelo Hotel Tepoztlán

Hotel El Ciruelo Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 115 out of 178 reviews" "
Rating 8 - Good. 37 out of 178 reviews" "
Rating 6 - Okay. 12 out of 178 reviews" "
Rating 4 - Poor. 9 out of 178 reviews" "
Rating 2 - Terrible. 5 out of 178 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel Alfons

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room Antonio is nice. Unfortunately the pool is very small looks more like a large tub and the water is not heated. Everything else was very enjoyable.
Stayed 1 night in Aug 2024

8/10 Good

Jorge abraham

Stayed 1 night in Jul 2024

10/10 Excellent

Maricarmen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is located at the heart of Tepoztlán making it very easy to enjoy the town. Our bedroom was breathtaking, with an unbeatable view, spacious, clean and confortable. 5 star service, will be coming back!
Stayed 2 nights in Jul 2024

10/10 Excellent

Francisco, Mexico

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las habitaciones espectaculares
Stayed 2 nights in Jul 2024

10/10 Excellent

carrie, Gral Pacheco

Travelled with partner
Lovely boutique hotel with a great location and an excellent restaurant!
Stayed 1 night in Jun 2024

10/10 Excellent

Maria, Mountain View

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

pedro

Stayed 1 night in Jun 2024

8/10 Good

Javier

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service excellent food convenient clean. Except the shower head wasn’t working and the drain was too Slow .otherwise was good thank you for your service….
Stayed 2 nights in Jun 2024

8/10 Good

Archivaldo

Travelled with group
Liked: Cleanliness, staff & service, amenities
Good place to stay in the town and good food at it
Stayed 1 night in Jun 2024

4/10 Poor

diane

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Grounds crew working and using electric skill saw directly outside our door for both of our days. Water pressure very low for cold water so only option was a trickle or scalding. Big gaps under doors to outdoor areas, cleanliness not great. Given the price we paid we expected more…. $9078 pesos for two nights.
Stayed 2 nights in Jun 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Nice little hotel. Not much experience in the hotel industry since it is very new. Tepoztlán is dead during the week which means less staff. Hotel hostess did everything from front desk, to take things to the room and almost park the car. Need to work on that during the week. Weekends a lot mor staff.
Stayed 1 night in May 2024

4/10 Poor

Juan Ramon, san antonio

Disliked: Cleanliness, staff & service, property conditions & facilities
Muy caro, no AC, acabados de baja calidad, en la regadera no salía agua fría, el servicio poco atento
Stayed 1 night in Apr 2024

10/10 Excellent

ELOY

Stayed 2 nights in Apr 2024

10/10 Excellent

Joanna Alexia

Stayed 2 nights in Apr 2024

10/10 Excellent

Magdalena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Rafael, Bogota

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel with beautiful rooms. The view from our room was great and really enjoyed the jacuzzi. Loved the experience
Stayed 2 nights in Mar 2024

10/10 Excellent

Claudine

Stayed 2 nights in Mar 2024

6/10 Okay

EVAN HENDRIKUS

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buenisima vista
La vista de los cuartos es buenisima. El servicio es bueno. Los cuartos son lindos. Perfecto para quedarse. Buena comida
Stayed 1 night in Dec 2023

10/10 Excellent

barry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

4/10 Poor

Jorge

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2023