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2 Suite María with Fountain and Mountain View - Pet friendly

Bed Count 1 King Bed Maximum Occupancy 3 Max

10 Suite Santiago with jacuzzi and mountain view

Bed Count 1 King Bed Maximum Occupancy 3 Max

11 Suite Antonio with small pool and mountain view

Bed Count 1 King Bed Maximum Occupancy 3 Max

7 Suite Sofía with jacuzzi and mountain view

Bed Count 1 King Bed Maximum Occupancy 3 Max

9 Suite Jerónimo with jacuzzi and mountain view

Bed Count 1 King Bed Maximum Occupancy 3 Max

1 Suite Francisca with Fountain and Mountain View - Pet friendly

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Hotel El Ciruelo. During your stay, you're just a quick walk from Tepoztlán Museum Carlos Pellicer Collection. You'll find features such as free WiFi in public areas and free valet parking, plus a restaurant. This property offers pet-friendly amenities, such as food and water bowls.

  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free valet parking and self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance and a porter
  • Just a 4-minute walk from Artisan Market of Tepoztlán and a 2-minute drive from Tepozteco Pyramid
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls

Property Features

Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. You'll find a business centre on site. Public spaces have free WiFi. Spa services, a terrace, and gift shops/newsstands are also featured at the business-friendly Hotel El Ciruelo. Free self parking and valet parking are available. Smoking is allowed in designated areas at this 4-star Tepoztlán hotel.

  • 11 guestrooms or units
  • Business facilities
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Gift shop
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Separate dining area

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking , Free parking nearby

Transport

  • Parking: Free valet parking and self parking

Room Amenities

Hotel El Ciruelo offers 11 accommodations, which are accessible via exterior corridors and feature minibars and complimentary bottles of water. Select Comfort beds feature down duvets and premium bedding. 43-inch flat-screen televisions come with digital channels. Bathrooms include a shower with a rainfall showerhead, dressing gowns, hairdryers and children's slippers. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). In-room massages and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Select Comfort beds
  • Minibar
  • Private outdoor space
  • Flat-screen television
  • Digital channels
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Nightly turndown service
  • Massage in room (surcharge)
  • Hairdryer
  • Dressing gowns
  • Iron and ironing board available
  • Desk
  • Exterior corridor access
  • Heating
  • Ensuite bathroom
  • Children's slippers
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a cooked-to-order breakfast daily from 8:30 AM to 11:30 AM.

Hotel El Ciruelo has a restaurant on site.

Spa Services

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages.

  • Hot stone massage
  • Sports massage
  • Deep tissue massage
  • Swedish massage
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 10:00 PM

Special check-in instructions:

The front desk is open daily from 7:00 AM - 11:00 PM. If you are planning to arrive after 8:00 PM, please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours.

The front desk at this property is open daily from 7:00 AM - 11:00 PM.
Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets: MXN 350 per accommodation, per day
  • Only dogs are allowed
  • Maximum 1 (weight limit: 44 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Front desk opens daily at 7:00 AM
  • Front desk closes daily at 11:00 PM
  • Guest accommodation is not sealed after cleaning
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property is not currently implementing any guest safety measures
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately MXN 299 for adults and from MXN 350 for children
  • Pet fee: MXN 350 per accommodation, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel El Ciruelo Hotel
  • Hotel El Ciruelo Tepoztlán
  • Hotel El Ciruelo Hotel Tepoztlán

You should know

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.