Casa Tepoztlán

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Casa Tepoztlán

Interior
Dining
Standard Room
Terrace/patio
Outdoor pool

Reviews

8.2 out of 10

Very good

Popular amenities

  • 24/7 front desk
  • Pool
  • Breakfast included
  • Pet-friendly
  • Housekeeping
  • Parking included

Explore the area

Map
5 de Mayo 45, San Miguel, Tepoztlán, MOR, 62520
  • Experiencia Tepoztlan Language School
    2 min walk
  • Artisan Market of Tepoztlán
    4 min walk
  • Ex-Convent of the Nativity
    7 min walk
  • Cuernavaca, Morelos (CVJ-General Mariano Matamoros)
    47 min drive

Room options

Apartment, 2 Bedrooms

  • 743 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

Suite, 1 King Bed, Mountain View

  • 36 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Standard Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Room with Garden view

  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

Casa Tepoztlán

Tepoztlán bed & breakfast in San Miguel with free breakfast and a 24-hour front desk
An outdoor pool, a restaurant, and a 24-hour front desk are available at this bed & breakfast. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a garden and a TV in a common area.
Casa Tepoztlán offers 10 accommodations with hair dryers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers. Housekeeping is provided daily.
Recreational amenities at the bed & breakfast include an outdoor pool.
During your stay at Casa Tepoztlán, you're just a quick walk from Experiencia Tepoztlan Language School. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free full breakfast served daily
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at the restaurant
  • Take a swim in the outdoor pool
  • Amenities include meeting rooms, an elevator, and a terrace
  • Steps from Experiencia Tepoztlan Language School and 4 minutes by foot from Artisan Market of Tepoztlán
  • Pets welcome for a fee (restrictions apply)
There's a restaurant on site. Free breakfast is available daily. WiFi is free in public spaces. An outdoor pool, a terrace, and a garden are also featured at Casa Tepoztlán. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Tepoztlán bed & breakfast.

Guests are served free full breakfast daily.
Casa Tepoztlán has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • Free full breakfast available daily
  • 1 restaurant

Things to do

  • Outdoor pool

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Daily housekeeping

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • Massages

Accessibility

  • Lift

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower

Entertainment

  • TV

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: MXN 150 per pet, per day
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children 14 and younger are not allowed at this property. All guests older than 14 are welcome.
  • Rollaway/extra beds are available for MXN 750.0 per day.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: MXN 150 per pet, per day
  • Rollaway bed fee: MXN 750.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Front desk staff will greet guests on arrival.

We should mention

  • Children 14 years old and younger aren't allowed at this property.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Casa Tepoztlan Hotel
Casa Tepoztlán B&B Tepoztlan
Casa Tepoztlán Tepoztlán
Casa Tepoztlán Bed & breakfast
Casa Tepoztlán Bed & breakfast Tepoztlán

Casa Tepoztlán Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 70 out of 155 reviews" "
Rating 8 - Good. 47 out of 155 reviews" "
Rating 6 - Okay. 17 out of 155 reviews" "
Rating 4 - Poor. 14 out of 155 reviews" "
Rating 2 - Terrible. 7 out of 155 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Enrique

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy agusto, rico y nos ayudaron con todas nuestras preguntas.
Stayed 1 night in Sep 2024

6/10 Okay

Luis

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
One single man manage it all. So when something goes slightly wrong it becomes a mess.
Stayed 2 nights in Jul 2024

2/10 Terrible

Deborah

Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

4/10 Poor

Raul Vicente

Disliked: Cleanliness, property conditions & facilities
La propiedad está casi abandonada. No hay un gerente responsable. El mantenimiento es pésimo, la alberca está destruida. Por el precio esperaba algo mejor
Stayed 1 night in Mar 2024

8/10 Good

irene

Stayed 1 night in Sep 2023

4/10 Poor

Patrick De

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff were polite and efficient the rooms We're clean and nice The gardens were beautiful but the maintenance of the Of the steps to our room we're in poor condition so bad in fact that I had a fall because they were not illuminated and the tiles of the steps were broken I smashed my face into the glass injured my foot and broke my glasses
Stayed 1 night in Dec 2022

10/10 Excellent

Maria Guadalupe

Stayed 1 night in Nov 2022

4/10 Poor

Corey

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I’m disappointed with this property because it has so much potential to be great. One can easily tell that owners haven’t been investing money back into the property. I am very unsatisfied with the ‘suite’ that I booked, it was more than twice the price of a regular room and only advantage it truly had was more square feet. The bathroom was horrendous, it was smaller than my guest bathroom at my house, poor water pressure, dirty towels (dried blood), dirty and damaged shelving. The room also had a very humid smell when entering, the smell where you wish you could turn on AC for a few hours to get rid of it but they only had a fan. TV didn’t work. Rack in the closet nearly collapsed when I hung my clothes on it. No bottled water. Only 2 small pillows on a king sized bed. Had to walk up stairs above the reception to enter the suite. Pool was very dirty when we arrived. In the end, I regretted buying the suite and wish I chose a normal room. As a hotel to rent for a place to keep your things and sleep, it’s fine. Just don’t stay here if you want to enjoy it he hotel property and spend your time there.

10/10 Excellent

Martha

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy amable el personal, cama muy cómoda pero entre mucha luz por las persianas
Stayed 1 night in Sep 2022

4/10 Poor

Julie

Stayed 4 nights in May 2022

4/10 Poor

LUIS

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Walls were half painted. Instead of AC there was a small portable heater. Plastic Rolling curtains look and feel tacky. Room is no way what they advertise. Too little room for the fee they charge. When you call they do no identify the property and finding it was a challenge because the sign is small and faded. Will not be staying again
Stayed 2 nights in Nov 2021

6/10 Okay

Peter, Lexington

Stayed 2 nights in Nov 2021

10/10 Excellent

Rigoberto

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice play to stay!
Stayed 1 night in Oct 2021

2/10 Terrible

Paola

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Ants in the rooms, not enough supplies
The service of the man that was there during my stay was extraordinary, unfortunately the experience overall was not good: - Ants in the room, even inside the bottle of water in the room. They changed us the room and the other one has a bad TV, the channels where bad and no Netflix as the 1st one. - The supplies where not enough, was said that was because as it was 26 and only 2 rooms booked thy didn't bought supplies. -kitchen closed at 3pm Good thing was the breakfast that was very good, however it is very expensive compared to the experienced we had.
Stayed 2 nights in Dec 2020

10/10 Excellent

Martha, California

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing glass room surrounded by nature. Super comfort bed. I loved the bed linen. The staff is very friendly and attentive to our needs. We had a wonderful stay!
Stayed 2 nights in Oct 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay in Tepoztlán
Amazing service and breakfast. The bed was also nice but the furniture generally looked a bit old. Also the Hotel should put some furniture out in the garden! There was some noise from the main road of Tepoztlán which was right outside the Hotel. We brought our dog, which worked fine.
Stayed 1 night in Mar 2020

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not Satisfied
I expected a much nicer room for the price. There is no air conditioning, nor ceiling fan, and it was hot. The room was very austere, you could even see cracks in the wall that had not been repared. I believe there must be better options for the price
Stayed 1 night in May 2019

8/10 Good

Soco, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel near downtown! Felt safe walking to town
Stayed 4 nights in Oct 2018

8/10 Good

Derek, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern, clean hotel.
The friendly and helpful staff allowed an early check-in, which was great. They clearly care about the state of the property. Breakfast was simple and delicious. Unfortunately, there is very loud highway construction going on behind the hotel (as of April 2018). Since most walls are glass and not well-insulated, we had a hard time napping or relaxing during the day while in our rooms. I don't know if other travelers would be as bothered, but it definitely reduced the enjoyment of our stay.
Stayed 2 nights in Apr 2018

8/10 Good

Mark

Liked: Cleanliness, staff & service, room comfort
Room was like a big glass box, don't throw stones
Overall the hotel was very good, it could use a little bit more updating on the grounds but the room was very clean. The room itself was pretty much all glass walls with shades of cookie balls though. Some good use of the mountains. Breakfast was nothing spectacular day. This staff were excellent, very friendly and very accommodating
Stayed 1 night in Dec 2017

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely,quiet setting.
Lovely, quiet setting. Short (15 mins) walk from the bus terminal and a 5 mins walk to the main area of Tepoztlan. Room was clean and modern. The pool was small but perfectly adequate for a leisurely dip. Breakfast was good and filling.
Stayed 1 night in Oct 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
100% recommended
Stayed 2 nights in Jun 2017

8/10 Good

RICARDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017

8/10 Good

Pepe , Mexico city

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A little bit overrated
Excellent staff, nice architecture, good enough comfort and furnishings. There is a room for improvement in the SPA experience.
Stayed 1 night in Jul 2017

8/10 Good

LUIS, MEXICO CITY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
NICE, CLEAN AND CONVENIENT LOCATION
We enjoyed this hotel, located near the main entrance to Tepoztlán. The staff was very kind and helpful. Some road noise can be heard in the room, which other than that is clean and enjoyable. The hotel location as shown at the map at Expedia.com is wrong. The actual location is about 300 meters before the place where it is shown on the map; it is closer to the toll highway than it appears on the map.