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Deluxe Double Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Description

During your stay at Casa Santi H, you'll be within walking distance of El Tepozteco National Park. You'll find features such as free WiFi in public areas and free self-parking, plus a rooftop terrace.

  • Free WiFi
  • Free self-parking
  • Services include tour or ticket assistance and a virtual front desk
  • Just a 3-minute drive from El Tepozteco National Park and a few minutes from Jardín Xolatlaco
  • Cats and dogs welcome for a fee

Property Features

As a guest of Casa Santi H, you'll find a rooftop terrace, barbecue grills, and tour/ticket assistance. WiFi is free in public spaces. Casa Santi H also features a garden, a picnic area, and a water dispenser. Free self parking is available. Smoking is allowed in designated areas at this 3-star Tepoztlán hotel.

  • 4 guestrooms or units
  • Terrace on the roof
  • Tour and ticket information
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Smoking in designated areas
  • Water dispenser

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Casa Santi H offers 4 shared accommodations with portable fans. Each accommodation is individually decorated. Beds feature premium bedding. This Tepoztlán hotel provides complimentary wireless Internet access. Bathrooms include a shower. Housekeeping is provided once per stay.

  • Accommodation is shared
  • Luxury bedding
  • Shower
  • Housekeeping (once per stay)
  • Portable fan
  • Unique decor
  • Wardrobe or cupboard

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Stair-free path to entrance

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

There is no front desk at this property. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email 24 hours before arrival with check-in instructions and key retrieval information. The host will greet guests on arrival. A virtual front desk provides assistance to guests. Guests are recommended to download the property's Duve mobile app before check-in.

This property does not have a front desk. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email 24 hours before arrival with check-in information and key retrieval information. The host will greet guests on arrival. A virtual front desk provides assistance to guests. Guests are recommended to download the property's Duve mobile app before check-in.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets: MXN 350 per pet, per stay
  • Only dogs and cats are allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Safety features at this property include a fire extinguisher and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, JCB International, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher and a first aid kit in all accommodation.

  • Credit card pre-authorization
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are not cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • No front desk
  • Host will greet you
  • Property does not follow sanitisation practices of any association
  • Virtual front desk
  • Property mobile app recommended for guests
  • Guest will receive an email before arrival 24 hours
  • Property mobile app name Duve
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are not available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on-site
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Guests must register online prior to arrival
  • No shield between guests and staff in main contact areas
  • Guests are not provided with hand sanitiser
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property does not follow regional sanitisation guidelines
  • Guests will receive an email with special check-in instructions
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: MXN 350 per pet, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Casa Santi H Hotel
  • Casa Santi H Tepoztlán
  • Casa Santi Tranquilo H
  • Casa Santi Puerto Dreams
  • Casa Santi H Hotel Tepoztlán
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.