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Casa Amor

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Casa Amor

Property grounds
Exterior detail
Balcony
Exterior
Room

Reviews

5.6 out of 10

Popular amenities

  • Hot tub
  • Parking available
  • Breakfast available
  • Pool
  • Kitchen
  • Housekeeping

Explore the area

Map
Artesanos No. 50, Tepoztlán, MOR, 62520
  • Tepoztlán Museum Carlos Pellicer Collection
    9 min walk
  • Artisan Market of Tepoztlán
    11 min walk
  • Ex-Convent of the Nativity
    12 min walk
  • Cuernavaca, Morelos (CVJ-General Mariano Matamoros)
    53 min drive

Room options

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

  • Sleeps 2
  • 2 Twin Beds

Similar properties

Property amenity

Casa Ndomi Tepoz

Pool
Spa
Parking included
Free WiFi
4.1 out of 5, Very good, (105)
The price is €74
for 1 night
includes taxes & fees
2 Jan - 3 Jan
Casa Ndomi Tepoz

About this property

Casa Amor

Guesthouse in Tepoztlán with an outdoor pool and a spa tub
An outdoor pool, a spa tub, and self parking are available at this smoke-free guesthouse. WiFi in public areas is free. Additionally, tour/ticket assistance, a garden, and barbecue grills are onsite.
Casa Amor offers 8 accommodations with complimentary toiletries and portable fans. Guests can make use of the shared/communal kitchen. Bathrooms include showers. Housekeeping is provided daily.
An outdoor pool and a spa tub are on site.
During your stay at Casa Amor, you're just a quick walk from Tepoztlán Museum Carlos Pellicer Collection. Features include free WiFi in public areas, plus an outdoor pool and breakfast (surcharge).
  • Free WiFi in some public areas
  • Continental breakfast served weekends for a fee
  • Self parking available for a fee
  • Take a swim in the outdoor pool or soak in the spa tub
  • Services include tour or ticket assistance
  • Within a 15-minute walk of Tepoztlán Museum Carlos Pellicer Collection and Artisan Market of Tepoztlán
Casa Amor offers its guests an outdoor pool and a spa tub. Public spaces have free WiFi. A terrace, barbecue grills, and tour/ticket assistance are also featured at Casa Amor. For a fee, parking is available.

This Tepoztlán guesthouse is smoke free.

For a fee, guests can enjoy continental breakfast on weekends from 9:00 AM and 11:00 AM.

Languages

Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (MXN 60 per stay)
  • Off-site parking available (MXN 60.00 per stay)

Food and drink

  • Continental breakfast available for a fee weekends 9:00 AM–11:00 AM: MXN 120 per person

Things to do

  • Outdoor pool
  • A hot tub

Guest services

  • Daily housekeeping
  • Tour/ticket assistance

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Pool sunloungers
  • Terrace

More

  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Portable fan

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Shared kitchen access

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open Friday - Sunday (3 PM - 10:30 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children 12 and younger are not allowed at this property. All guests older than 12 are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately MXN 120 per person
  • Self parking fee: MXN 60 per stay
  • Nearby parking fee: MXN 60.00 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property's front desk is open during the following times:
  • Friday - Sunday: 3 PM - 10:30 PM
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 11 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Children 12 years old and younger aren't allowed at this property.
  • Alcohol isn't allowed at Casa Amor.

Property is also known as

Casa Amor Guesthouse Tepoztlan
Casa Amor Guesthouse
Casa Amor Tepoztlan
Casa Amor Tepoztlán
Casa Amor Guesthouse
Casa Amor Guesthouse Tepoztlán

Casa Amor Reviews

Reviews

5.6
Rating 10 - Excellent. 9 out of 52 reviews" "
Rating 8 - Good. 7 out of 52 reviews" "
Rating 6 - Okay. 9 out of 52 reviews" "
Rating 4 - Poor. 14 out of 52 reviews" "
Rating 2 - Terrible. 13 out of 52 reviews" "

6.4/10

Cleanliness

6.6/10

Staff & service

4.0/10

Amenities

5.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Amenities, property conditions & facilities
The room was not bad although it was terribly humid. Pillows were very uncomfortable. They don’t put bottled water and stores around were closed so we were thirsty all night. They woke us up at 7am to move the car (other cars were parked in front of us) as we were the last ones to check in so that ruined our sleep. The WC had a water leak. Too expensive for what it is.
Stayed 1 night in Jul 2021

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Beautiful property. No hot water no matter what i tried. We were the only guests in the hotel. Wifi was extremely weak. Unfortunately i won’t stay there again.
Stayed 1 night in Jun 2021

4/10 Poor

Laura

Liked: Cleanliness, staff & service
Disliked: Room comfort
The room and the bed are too small.
Stayed 1 night in Apr 2019

8/10 Good

Raph, Bay Area CA USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is a beautiful little property within walking distance of the animated center but still quiet. The very friendly and helpful staff takes good care of the property. It was a very unique experience different than a regular hotel as it is a house. The grounds are magical the rooms simple but still romantic.
Stayed 1 night in Aug 2018

2/10 Terrible

Edgar

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

RICARDO

Buena pero , le hacía falta limpieza a la habitación
Stayed 1 night in Aug 2024

6/10 Okay

Cristiano

Disliked: Staff & service
El lugars tiene mucho potencial pero está descuidado
Stayed 1 night in May 2023

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Solo un detalle, al momento de hacer checout no estaba el personal hasta que salió un chico de la casa principal para darles las llaves solo ojo con esos detalles
Stayed 2 nights in May 2023

8/10 Good

Jose Manuel

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
El lugar es agradable, el personal muy amable. El jacuzzi no funciona, estacionamiento para autos muy limitado, no hay servicios por la noche. Las cortinas no cubren por completa el cancel de la habitación, se pierde privacidad.
Stayed 1 night in Apr 2023

4/10 Poor

Jesús Alberto

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Esta muy abandonada, no se le da mantenimiento, no había agua caliente, la alberca muy sucia.
Stayed 1 night in Apr 2023

2/10 Terrible

Erick

Stayed 1 night in Jan 2023

4/10 Poor

Monica

Stayed 2 nights in Dec 2022

4/10 Poor

Yessica

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
No es como las fotos, las habitaciones huelen a humedad, la alberca estaba sucia, no hay tina de hidromasaje, me parece un costo excesivo para la calidad del lugar,

2/10 Terrible

Guadalupe

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Esta muy linda la casa, muy descuidada, no tiene mantenimiento y el encargado de nombre Gerardo súper grosero, me quería quedar una noche mas y prácticamente nos corrio, ahora entiendo porque está así la casa, ya la habíamos visitado hace tiempo y era otra cosa, lastima por la dueña, perderá clientes.
Stayed 1 night in Nov 2022

4/10 Poor

Eva

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Primero decir que el personal que te atiende es muy muy amable y siempre dispuesto a ayudar. La casa es bonita y el jardin y alberca muy bien. Se ve que la casa tuvo su epoca de esplendor pero no le han dado mantenimiento. Tiene estacionamiento (lo cual es un plus). El tema es que dado el costo por noche tienen muchos detalles que mejorar: las habitaciones no estan muy limpias, huelen a humedad, las sabanas y toallas ya estan muy gastadas, las cortinas sucias,no te ponen agua para beber en la habitacion, usan jabon de mala calidad para las manos, no hay tapete para salir de la regadera, las colchas desgastadas. El desayuno incluido esta bueno y muy completo, pero el restaurante en si no es muy bonito y podria serlo dada la hermosa vista que tiene del jardin y la alberca. Por otro lado tuvimos mala suerte de que fallo el agua (pero lo arreglaron rapidamente) y habia una fiesta del pueblo juntito (pero en seguida nos cambiaron de habitación). En resumen creo que por el precio podrian ofrecer mejores amenidades y tener en mejor estado las habitaciones. Pero se agradece mucho la gran amablidad del personal.
Stayed 1 night in Oct 2022

8/10 Good

Uriel

Stayed 1 night in Jul 2022

6/10 Okay

GERARDO

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Muy caro para lo que es
Stayed 1 night in May 2022

4/10 Poor

Cristian

Travelled with partner
Disliked: Amenities, property conditions & facilities
La alberca estaba llena de hojas no se podía meter, la TV se veía borrosa y no comparten la red Wifi
Stayed 2 nights in Mar 2022

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un lugar muy tranquilo, limpió y confortable
Stayed 1 night in Mar 2022

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel sin servicio
No reserven en este lugar! Hice mi reserva y al llegar al lugar el hotel estaba cerrado, estuvimos tocando y llamando por teléfono y nadie contestó, al final tuve que sufrir buscando un lugar adicional dónde hospedarme, llame a hoteles.com para un reembolso de mi dinero que espero pronto quedé pues se me hace de muy mal gusto que permitan hacer reservas si el hotel no está en servicio.
Stayed 2 nights in Oct 2021

2/10 Terrible

Nancy

Stayed 2 nights in Aug 2021

6/10 Okay

Magdalena Gutiérrez

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No me recibieron en el hotel, estaba cerrado y nadie abría, mañana me comunicaré para que me devuelvan el dinero
Stayed 1 night in Aug 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pesimo. No habia agua caliente. Puro borracho. No se puede dormir. Y me cobraron como si estuviera todo en orden. Pesimo “ hotel” bueno no es ni hotel. Casa-sin agua caliente. Espero respondan o reembolsen la estancia. Ni dormir se puede en ese lugar.
Stayed 1 night in Aug 2021