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Casa Ndomi Tepoz

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Casa Ndomi Tepoz

Lounge
Junior Suite with Jacuzzi, Terrace and Mountain View | Terrace/patio
Couples treatment room(s), hot tub, steam room, hot stone massages
Property amenity
Deluxe Room, Jetted Tub

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Pool
  • Breakfast available
  • Air conditioning
  • Housekeeping
  • Parking included

Explore the area

Map
PRIVADA DE TEJERIA, San Jose, Tepoztlán, 26520
  • Tepoztlán Museum Carlos Pellicer Collection
    ‪14 min walk‬
  • Artisan Market of Tepoztlán
    ‪16 min walk‬
  • Experiencia Tepoztlan Language School
    ‪16 min walk‬
  • Cuernavaca, Morelos (CVJ-General Mariano Matamoros)
    ‪51 min drive‬

Room options

View all photos for Luxury studio with Jacuzzi and Terrace

Luxury studio with Jacuzzi and Terrace | Terrace/patio

Luxury studio with Jacuzzi and Terrace

  • 72 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite with Jacuzzi, Terrace and Mountain View

Junior Suite with Jacuzzi, Terrace and Mountain View | Terrace/patio

Junior Suite with Jacuzzi, Terrace and Mountain View

  • 72 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Master Suite, 2 bedrooms, Mountain View and jacuzzi

Master Suite, 2 bedrooms, Mountain View and jacuzzi | Terrace/patio

Master Suite, 2 bedrooms, Mountain View and jacuzzi

  • 72 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Room

Family Room

Family Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, Jetted Tub

Deluxe Room, Jetted Tub

Deluxe Room, Jetted Tub

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Artesanos 11 by Rotamundos

Parking included
Free WiFi
Restaurant
Bar
4.4 out of 5, Excellent, (126)
The price is €67
for 1 room
includes taxes & fees
2 Feb - 3 Feb
Artesanos 11 by Rotamundos

About this property

Casa Ndomi Tepoz

Tepoztlán hotel in Santa Cecilia with a full-service spa and an outdoor pool
Along with a full-service spa, this hotel has an outdoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, massage/treatment rooms, and a garden are onsite.
Casa Ndomi Tepoz offers 16 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Each accommodation is individually decorated. 42-inch flat-screen televisions come with satellite channels.

This Tepoztlán hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs. Housekeeping is offered daily and in-room massages can be requested.

Recreational amenities at the hotel include an outdoor pool.
The onsite spa has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, and Swedish massages. The spa is equipped with a spa tub and a steam room.

The spa is open select days. Guests under 18 years old are not allowed in the spa.

During your stay at Casa Ndomi Tepoz, you'll be within walking distance of Tepoztlán Museum Carlos Pellicer Collection. Enjoy features like free WiFi in public areas and free self parking, plus a full-service spa.
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking
  • Enjoy a bite to eat at the restaurant
  • Cooked-to-order breakfast served weekends for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to Swedish massages at the spa
  • Amenities include a terrace, a vending machine, and TV in a common area
  • 14 minutes by foot from Tepoztlán Museum Carlos Pellicer Collection and a 2-minute drive from Ex-Convent of the Nativity
There's a restaurant on site, as well as a snack bar/deli. WiFi is free in public spaces. Casa Ndomi Tepoz offers its guests a full-service spa and an outdoor pool. A terrace, a vending machine, and a garden are also featured at Casa Ndomi Tepoz. Self parking is free.

Smoking is allowed in designated areas at this 3-star Tepoztlán hotel.

For a fee, guests can enjoy cooked-to-order breakfast on weekends from 8:30 AM and 11:00 AM.
Casa Ndomi Tepoz has a restaurant serving breakfast only.

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee weekends 8:30 AM–11:00 AM: MXN 125.00 for adults and MXN 100 for children
  • 1 restaurant

Things to do

  • Full-service spa
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Vending machine

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Spa

  • 2 treatment rooms
  • Couples treatment room(s)
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - Swedish
  • Massage/treatment rooms
  • Spa open selected days
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Accessible shuttle
  • Lever door handles
  • Step-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair-accessible bathroom dressing table
  • Wheelchair-accessible dressing table height (centimetres): 76
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 75
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Desk chair
  • Eco-friendly cleaning products provided
  • In-room massage
  • Individually decorated

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 8:30 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Casa Ndomi Tepoz

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MXN 500 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 125.00 for adults and MXN 100 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
The front desk at this property is open daily from 8:30 AM - 10:00 PM.
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

CASA NDOMI TEPOZ Hotel
CASA NDOMI TEPOZ Tepoztlán
CASA NDOMI TEPOZ Hotel Tepoztlán

Casa Ndomi Tepoz Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 60 out of 119 reviews" "
Rating 8 - Good. 31 out of 119 reviews" "
Rating 6 - Okay. 16 out of 119 reviews" "
Rating 4 - Poor. 4 out of 119 reviews" "
Rating 2 - Terrible. 8 out of 119 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mariana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean hotel. Staff was very lovely and helpful when I had an issue with getting overcharged. I'd stay here again.
Stayed 2 nights in Jun 2024

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 2 nights in Jun 2024

10/10 Excellent

Karen

Travelled with family
Liked: Staff & service, amenities
Decent place.
Stayed 1 night in Jun 2024

10/10 Excellent

Westley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Enrique

Stayed 2 nights in Apr 2024

2/10 Terrible

Karina

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
When i did the reservation i got one price but when i got there they doubled the price and since i didnt have another place to stay i ended up paying double
Stayed 1 night in Jan 2024

10/10 Excellent

Federico

Travelled with partner
Liked: Amenities
Excellent staff
Stayed 1 night in Jan 2024

10/10 Excellent

Eva Ruth Aurelia

Liked: Amenities
No abrieron y no pudimos entrar, estuvimos llamando antes para avisar de nuestra llegada y jamas respondieron terrible atención o mas bien nula.
Stayed 1 night in Oct 2024

10/10 Excellent

Luis Alberto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to rest and relax
Stayed 2 nights in Oct 2024

10/10 Excellent

MARIA ALEJANDRA CARDENAS

Travelled with family, Business traveller
Liked: Amenities
Nos trataron muy bien y el ingreso fue super fácil, sin duda volvería a quedarme aquí.
Stayed 1 night in Oct 2024

6/10 Okay

erika

Liked: Cleanliness, staff & service
En las fotos se ve mejor de lo que es.
Stayed 2 nights in Oct 2024

10/10 Excellent

Mathilde

Travelled with family
Liked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Lorena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

Jovan

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
Las habitaciónes tiene un olor a humedad muy fuerte, dejamos un par de tarjetas en un buro y una pulsera y desaparecieron mágicamente esta muy muy muy lejos del centro y las calles para llegar estan muy feas las instalaciónes bonitas pero no lo repito ni loco
Stayed 2 nights in Sep 2024

10/10 Excellent

Paulina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy lindo el lugar y el personal fue muy amable.
Stayed 3 nights in Sep 2024

6/10 Okay

Omar

Stayed 1 night in Sep 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Cucarachas, humedad, mal olor. Además para todo me pedían pagar en efectivo para que no pasara por la cuenta del hotel. No lo recomiendo nada.
Stayed 1 night in Sep 2024

8/10 Good

Mariana

Stayed 2 nights in Sep 2024

8/10 Good

Antonio, Tlalpan

Travelled with family
Liked: Cleanliness, staff & service, amenities
El baño siempre estaba húmedo por dos pequeñas fugas de agua en el WC y el lavamanos. El agua de la alberca y el jacuzzi podrían estar más limpias.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jun R

Stayed 1 night in Sep 2024

2/10 Terrible

mario

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alerta en Tepoztlán amigos viajeros .
Pague una suite, paredes humedas y levantadas y encontré cucaracha, zancudos, fuga lavabo y wc , el agua caliente a goteo y escasa en regadera, colchón infame, toallas rotas ,desapareció una playera , administración aceptó pero no aparecio, un empleado altanero , muy mala experiencia , me retire por temor.
Stayed 2 nights in Sep 2024

6/10 Okay

Librado

Travelled with family
A la llegada nos dijeron que contaban con desayuno y snacks durante el dia. Nunca hubo snacks (hamburguesas, papas) no te permitian llevar tus papas o botana; pero tampoco tenian para ofrecerte aun cuando en el checkin dijeron que si. El cuarto se lleno de agua en la regadera, wc, estancia, ventana durante la lluvia. Al despetarnos estaba todo mojado, esro fue 2 dias seguidos. El persobal amable y servicial. El ultimo dia un huesped puso musica a todo volumen a las 8am y nadie le dijo nada, todo lo contrario; hasta le fueron a ofrecer desayuno al cuarto. El lugar es bonito pero descuidado.
Stayed 2 nights in Aug 2024

8/10 Good

Paola

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

ERIKA

Liked: Cleanliness, staff & service, property conditions & facilities
Todo estuvo muy bien , lo único es que no tienen buenas opciones para comer . Puro snak . Pero el Servicio de Jesús y Ana muy bueno . Fui con mi hijo de 8 años y la pasamos muy bien .
Stayed 2 nights in Aug 2024