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Best Western Ferrat

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Ferrat

Superior Room, 2 Single Beds, Non Smoking
Business centre
Exterior
Lobby sitting area
Lobby sitting area

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Parking included
    Parking included
  • Pet-friendly
    Pet-friendly
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
  • Breakfast included
    Breakfast included

Explore the area

Map
JUAN REUSCH 445, Temuco, 4780000
  • Casino Dreams Temuco
    6 min walk
  • Temuco Shopping Mall
    7 min walk
  • German Clinic of Temuco
    14 min walk
  • Maquehue Airport (PZS)
    19 min drive

Room options

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Minibar, laptop workspace, bed sheets

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Minibar, laptop workspace, bed sheets

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Express Temuco, an IHG Hotel

Pool
Breakfast included
Parking included
Free WiFi
4.7 out of 5, Exceptional, (280)
The price is €69
for 1 night
9 Dec - 10 Dec
Holiday Inn Express Temuco, an IHG Hotel

About this property

Best Western Ferrat

Hotel with free breakfast, a quick walk to Temuco Shopping Mall
Along with a restaurant, this smoke-free hotel has a bar/lounge and a 24-hour business center. Free weekday breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Other amenities include a conference center, a coffee shop/cafe, and a business center.
Best Western Ferrat offers 88 air-conditioned accommodations with iPod docking stations and bathrobes. 42-inch Smart televisions come with satellite channels. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include showers and hair dryers. Housekeeping is provided daily.
Our customers tell us they can't get enough of the helpful staff at Best Western Ferrat. During your stay, you're just a quick walk from Casino Dreams Temuco. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free buffet breakfast served on weekdays
  • Free WiFi in some public areas
  • Free self parking
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Services include babysitting, luggage storage, and wedding services
  • 7 minutes by foot from Temuco Shopping Mall and a 3-minute drive from Temuco Catholic University
  • Pets welcome for a fee
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is served on weekdays, and guests can also enjoy a free manager's reception daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and 4 meeting rooms. A vending machine, multilingual staff, and laundry facilities are also featured at Best Western Ferrat. Free self parking is available.

This 4-star Temuco hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 7:00 AM to 10:30 AM. The hotel hosts a free manager's reception daily.
Best Western Ferrat has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • Free buffet breakfast available weekdays 7:00 AM–10:30 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Free daily reception

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre
  • Meeting rooms - 4

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Dressing gowns
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 42-inch smart TV
  • iPod dock
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Connecting rooms available
  • Laptop-friendly workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per accommodation, per night, plus a deposit of USD 100 per stay
  • Maximum 1 (weight limit: 18 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 20 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Ferrat Hotel
Best Western Ferrat Temuco
Best Western Ferrat Hotel Temuco

Best Western Ferrat Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 121 out of 173 reviews" "
Rating 8 - Good. 35 out of 173 reviews" "
Rating 6 - Okay. 9 out of 173 reviews" "
Rating 4 - Poor. 3 out of 173 reviews" "
Rating 2 - Terrible. 5 out of 173 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Rodrigo

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Dinner never arrived, wifi didn't work.
Went to the hotel for a 1 night stay for a business trip. I had to do some work on the computer and while checking in at the front desk, I tried to connect to the wifi without success, as the login portal kept saying "wrong credentials". The person in charge at the time said the following words: "oh, it's been happening to some guests for a while, you should just try again and it might work". I was quite shocked: this is a recurring issue, but nobody seems to do nothing to fix it. That was around 8:30PM. At 9:30PM, still trying to login to the wifi network without any success (and the captive portal didn't show any support phone number for help), I went downstairs for dinner at the lobby restaurant. It was already 10:30PM and no signs of any food that I ordered, and still no wifi, so I went upstairs to try with other devices: I had two Android phones, two Windows PCs and one iPad, none of them were able to connect. Fast forward to the next morning, before breakfast I check with the front desk if there is any estimate of when wifi would work. They had no idea, but said they could provide a device where I could use wifi at my room. By the time I left at 10AM there was still no solution and tons of work I wasn't able to do.
Stayed 1 night in Jul 2024

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities
Good Hotel, great service and location
Stayed 2 nights in Feb 2024

10/10 Excellent

Marcela, destin

Stayed 1 night in Mar 2024

8/10 Good

Charles, Vacaville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dining hosts were very friendly and accommodating
Stayed 1 night in Mar 2024

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

Lissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Kadambari

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Edward

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff professional and friendly. Made copies for me and recommended international shipping. Breakfast buffet was great. Rooms modern and clean w comfortable bed with cotton sheets. Would stay here again.
Stayed 2 nights in Jan 2024

10/10 Excellent

Brian

The lobby and my room are nice and modern.
Stayed 1 night in Dec 2023

10/10 Excellent

Linda

Stayed 1 night in Nov 2023

10/10 Excellent

VIRGINIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is very modern and looks beautiful. Staff are amazing and display excellent customer service.
Stayed 2 nights in Oct 2023

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Glayson

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
En general excelente estadía
Además del edredón sugiero dejar una sábana extra. Material de limpeza tenía olor muy fuerte. Atención excelente, comida buena. Muy rápidos en recepción. Informaciones enviadas al WhatsApp antes de mi llegada al hotel fueron muy útiles. Buena internet. Muy buena ducha. Cama excelente.
Stayed 1 night in Aug 2023

10/10 Excellent

Florencio

Stayed 1 night in Jul 2023

4/10 Poor

Eduardo

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Conserje poco amable.
Estacionamiento con espacios pequeños, recepción poco amable, el IVA es un tema parece porque me obligaron a pagarlo de inmediato negando otra alternativa como dejar una garantía para pagar al final y solo cuando insistí que en otros hoteles pago al final junto con el consumo de restaurante el conserje ofreció la posibilidad de dejar una garantía, pero a esas alturas ya estaba tan frustrado que preferí pagar su famoso IVA y comer en otro lado. La habitación es pequeña y ruidosa porque está rodeado de calles con tráfico. Como guinda de la torta a media noche el a/c dejó de funcionar y me cambiaron de habitación. Al retirarme me contactaron para ofrecerme un descuento en una próxima estadía que dudo ocurra.
Stayed 1 night in May 2023

10/10 Excellent

Patricio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful and friendly staff! Good breakfast, and clean rooms
Stayed 3 nights in Feb 2023

10/10 Excellent

Richard and Rosa

Stayed 1 night in Jan 2023

6/10 Okay

Kathy, altamonte springs

Liked: Cleanliness, staff & service, property conditions & facilities
My room was big, but very cold, it's like they do not understand that these units are cold in the winter and need sufficient heat to keep the occupants warm. I should've just gone to holiday inn express, their units are always cozy no matter the weather.
Stayed 1 night in Sep 2022

8/10 Good

Felipe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

8/10 Good

Christopher, Dunedin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice spot, quiet and clean.
Stayed 3 nights in May 2022

8/10 Good

Bruce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2022

10/10 Excellent

Eva, Burns

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly hotel staff, rooms very clean and nice
Stayed 1 night in Feb 2022

10/10 Excellent

Mary

Stayed 1 night in Jan 2022

10/10 Excellent

Marianelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jan 2022

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was huge and extremely clean. It had everything we needed, including a fridge. Great TV with lots of English entertainment choices.
Stayed 1 night in Oct 2021