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Hotel Hacienda Santana

3.0 star property

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Photo gallery for Hotel Hacienda Santana

Lobby sitting area
Exterior
Indoor pool, seasonal outdoor pool, pool loungers
Front of property – evening/night
Bar (on property)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Breakfast included
  • 24/7 front desk
  • Pool
  • Pet-friendly

Explore the area

Map
Carretera Tecate Ensenada, Km.3.781 Colonia Maclovio Herrera, Tecate, BC, 21460
  • Nuestra Senora de Guadalupe Church
    ‪4 min drive‬
  • Miguel Hidalgo Park
    ‪5 min drive‬
  • Tecate Border
    ‪5 min drive‬
  • Tijuana, Baja California Norte (TIJ-General Abelardo L. Rodriguez Intl.)
    ‪44 min drive‬

Room options

View all photos for Romantic Room

Romantic Room

Romantic Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Premier Double Room, 2 Double Beds, Non Smoking

Premier Double Room, 2 Double Beds, Non Smoking

Premier Double Room, 2 Double Beds, Non Smoking

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Double Room Single Use

Traditional Double Room Single Use

Traditional Double Room Single Use

  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

View all photos for Premier Room, 1 King Bed

Premier Room, 1 King Bed

Premier Room, 1 King Bed

  • 34 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Studio, 2 Queen Beds, Terrace, Poolside

Family Studio, 2 Queen Beds, Terrace, Poolside

Family Studio, 2 Queen Beds, Terrace, Poolside

  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room

Traditional Room

Traditional Room

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Hotel Hacienda Santana

Suburban hotel with free breakfast and a fitness center
An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Additionally, a poolside bar, a snack bar/deli, and a coffee shop/cafe are onsite.
Hotel Hacienda Santana offers 71 air-conditioned accommodations with safes and hair dryers. Beds feature premium bedding. 40-inch flat-screen televisions come with cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Hotel Hacienda Santana. During your stay, you'll be close to Miguel Hidalgo Park. Features include free breakfast, free WiFi in public areas, and free self parking. This property offers pet-friendly amenities like food and water bowls.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a poolside bar
  • Take a swim in the indoor and seasonal outdoor pools
  • Services include free grocery shopping service, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym and hiking/biking trails
  • Just a 5-minute drive from Miguel Hidalgo Park and a few minutes from Tecate Border
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Hotel Hacienda Santana offers its guests a seasonal outdoor pool, an indoor pool, and a fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the pool bar. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces.

A terrace, an arcade/game room, and tour/ticket assistance are also featured at the family-friendly Hotel Hacienda Santana. Free self parking is available.

This 3-star Tecate hotel is smoke free.

Guests are served free continental breakfast daily from 7:00 AM to 10:00 AM. The hotel hosts a free manager's reception daily.
Bajo Tierra - Onsite family restaurant. Guests can enjoy drinks at the bar.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured, uncovered self-parking on site
  • Motorhome/coach/lorry parking (free) on site

Food and drink

  • Free continental breakfast available daily 7:00 AM–10:00 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar
  • Free daily reception

Restaurants on site

  • Bajo Tierra

Things to do

  • Arcade/games room
  • Bike storage
  • Billiards/pool table
  • Fitness centre
  • Hiking/biking trails
  • Indoor pool
  • Seasonal outdoor pool
  • Table tennis

Family friendly

  • Arcade/games room
  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Front-desk safe
  • Reception hall
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Free food shopping service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • A meeting room

Outdoors

  • Garden
  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 127
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Communal living room
  • Romance packages available
  • Shared microwave
  • Shared fridge
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Premium bedding

Bathroom

  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 40-inch flat-screen TV
  • TV channels

More

  • Free local calls
  • Free long-distance calls
  • Heated floors
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: MXN 500.00 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for MXN 900.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MXN 1600.00 per night
  • Deposit is payable by wire transfer and is due within 24 hours of booking the reservation.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: MXN 500.00 per pet, per night
  • Rollaway bed fee: MXN 900.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a security system
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number Licencia Municipal de Operaciones para ejercer actividades mercantiles

We should mention

  • The seasonal pool will open in April and close in October.
  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hotel Hacienda Santana Tecate
Hacienda Santana Tecate
Hacienda Santana
Hotel Hacienda Santana Hotel
Hotel Hacienda Santana Tecate
Hotel Hacienda Santana Hotel Tecate

Hotel Hacienda Santana Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 509 out of 711 reviews
Rating 8 - Good. 142 out of 711 reviews
Rating 6 - Okay. 30 out of 711 reviews
Rating 4 - Poor. 8 out of 711 reviews
Rating 2 - Terrible. 22 out of 711 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

EDGAR

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was Great!
Stayed 1 night in Nov 2024

10/10 Excellent

oswaldo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property but no elevator to upper or lower levels.
Stayed 3 nights in Nov 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
El hotel muy tranquilo y excelente servicio
Stayed 1 night in Nov 2024

8/10 Good

Ramiro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff.
Stayed 2 nights in Oct 2024

10/10 Excellent

Caroline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Steve

Stayed 1 night in Oct 2024

10/10 Excellent

mark

Stayed 1 night in Oct 2024

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Ruben

Stayed 1 night in Sep 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Gildardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Gerardo

Travelled with family and small children, Travelled with pets
Liked: Staff & service, amenities, property conditions & facilities
pet friendly
Stayed 2 nights in Oct 2024

10/10 Excellent

Ivan

Travelled with family, Travelled with pets, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Oct 2024

10/10 Excellent

alondra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great property, the staff was helpful and super friendly they went above and beyond. The room was clean and nice. loved my stay
Stayed 2 nights in Sep 2024

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Luis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great during stay.
Stayed 2 nights in Oct 2024

10/10 Excellent

osvelia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room with comfortable bed. Pool is nice and water warm, did not like limited pool hours 10 am- 8 pm.
Stayed 1 night in Oct 2024

10/10 Excellent

RICHARD

Stayed 2 nights in Sep 2024

10/10 Excellent

perla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place, delicious breakfast included in our stay.
Stayed 1 night in Sep 2024

10/10 Excellent

Franck

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Mia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second time staying in here, personal are so attentive, rooms are clean and zero noise outside.. we always come back late, so I always asked to reserve a parking spot for us, and they truly do.. love this place to stay !!!
Stayed 2 nights in Sep 2024

8/10 Good

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 2 nights in Sep 2024

10/10 Excellent

Jose

Stayed 1 night in Aug 2024