Hotel in Tawau with a sauna and a 24-hour front desk
This hotel features a restaurant, a sauna, and 24-hour room service. Additionally, a business center, conference space, and dry cleaning are onsite.
Hotel Emas Tawau offers 102 air-conditioned accommodations with minibars and complimentary bottled water. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. 32-inch LCD televisions come with satellite channels. Housekeeping is provided daily.
Recreational amenities at the hotel include a sauna.
During your stay at Hotel Emas Tawau, you're just a quick walk from Hospital Besar Tawau. You'll find features like a restaurant, a business center, and dry cleaning service.
Free WiFi
Enjoy a bite to eat at the restaurant
Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
Onsite recreation includes a steam room and a sauna
Within a 10-minute walk of Hospital Besar Tawau and Tawau Tanjung Market
Airport shuttle service available for a fee
There's a restaurant on site. You'll find a business center on site. A sauna, tour/ticket assistance, and dry cleaning/laundry services are also featured at Hotel Emas Tawau.
Smoking is allowed in designated areas at this 3-star Tawau hotel.
Cacao Palace - Onsite restaurant.
24-hour room service is available.
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi
Parking and public transport
No on-site parking available
Return airport shuttle (surcharge)
Local area shuttle
Food and drink
1 restaurant
24-hour room service
Restaurants on site
Cacao Palace
Things to do
Sauna
Steam room
Family friendly
Fridge
Conveniences
Ballroom
Lift
Guest services
24-hour front desk
Daily housekeeping
Dry-cleaning service
Luggage storage
Tour/ticket assistance
Wedding services
Business services
Business centre
Conference space
Spa
Massages
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair-accessible (may have limits)
More
Designated smoking areas
Room amenities
Bedroom
Air conditioning
Bed sheets
Bathroom
Free toiletries
Hairdryer
Private bathroom
Shower/bath combination
Towels
Entertainment
32-inch LCD TV
Satellite channels
Food and drink
Coffee/tea maker
Free bottled water
Minibar
Fridge
More
Free newspapers (weekdays)
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: 6 PM
Late check-in subject to availability
Minimum check-in age: 15
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets and service animals are not allowed at Hotel Emas Tawau
Children and extra beds
Children are welcome.
Rollaway/extra beds are available for MYR 50 per night.
Cribs (infant beds) are not available.
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Rollaway bed fee: MYR 50 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Front desk staff will greet guests on arrival.
We should mention
Pets and service animals are not allowed on site.
Property is also known as
Emas Hotel
Emas Hotel Tawau
Emas Tawau
Hotel Emas
Hotel Emas Tawau
Tawau Hotel Emas
Hotel Emas Tawau Hotel
Hotel Emas Tawau Tawau
Hotel Emas Tawau Hotel Tawau
Hotel Emas Tawau Reviews
Reviews
6.8
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
reached late evening to check in, rooms were already available. upon reaching the room, noticed the room was very musky. no decent wardrobe and the air cond was very noisy at times. the fridge cant be switched on as it was moved from its original location thus the plug was too far away. the wifi was also out of service. second day, had to ask the front desk to ask the staff to move the fridge, fix the internet and check on the water supply as there was water disruption on the second day! breakfast was very limited and the restaurant didnt refill the unavailable dishes. noticed they were signages with different directions for the Kiblat in the room and both directions were wrong. the bedding was not very comfortable and didnt manage to sleep properly at night. very poor soundproof and could hear some teens laughing and smoking along the corridor. the front desk counter staff were not very friendly, not very courteous and they hardly smile. the only staff worth the praise was Awal who works at the restaurant: very courteous and friendly.
Only the toilet need to improve. A bit difficult for muslim like us to take wudhu for prayer as no pipe in the bathroom only shower
dg su
6/10 Okay
MICHAEL, Kota Kinabalu
8 Jan 2015
Liked: Cleanliness, staff & service, room comfort
Good for Business Trip
Room was quite okay, cofy and enlighting. But Breakfast has limited choices and no convenience stores around the hotel. The room is big and spacious. Iron board needs to be changed as the cover is torned. A lot of information has being provided in the room for review purposes. TV Programme are limited to few channels only, eventhough ASTRO guide has been provided, but didn't serve any purpose. Controling water temperature was a bit hard. Requested airport transfer but unable due to festive season.
Just anice hotel and did not have any problem when staying there
Nurul
8/10 Good
Rose, Shah Alam, Selangor, Malaysia.
9 Dec 2014
Liked: Cleanliness, room comfort
Nice hotel for honeymoon.
Everything is consider good for the hotel. Just when coming to breakfast ...its a bit late for food serving. 10% of the food haven't yet come out and some of us already complete their breakfast.
Hotel is decent for this town as there is not too many high end places to stay if the resorts in Sipadan are full. Emas hotel has a transport service to Tawau Hillls Park Where the rainforest is still pristine with lots of native wildlife. Hotel is pretty well managed as it is owned by a local cocoa company.
Hotel Emas is definately an older hotel, however our room was spotless and comfy. The staff were the most helpful we had encountered on our trip and although it is about a10min walk from most other hotels, we felt safe walking the streets and there were a fair few eating locations near-by.
Die Angaben in der mobilen App Version sind in wesentlichen Punkten falsch. Wir suchten ein Hotel in der Nähe des Flughafens Tawau. In der Entfernungs-Beschreibung war von 2,5 km Entfernung zum Flughafen die Rede. Die Verlinkung in der App führte uns tatsächlich ca. 3 km vom Flughafen entfernt in eine Sackgasse. Tatsächlich befand sich das Hotel Mitten in Tawau ca. 25 km vom Flughafen entfernt. Mehrkosten von 80 MYR fürs Taxi sind einzuplanen.
Rezeption fand unsere Buchung von Hotels.com nicht, weil angeblich der Manager tagelang seine E-Mails nicht las. Check in dauerte dadurch 1 Stunde. Die Teppiche auf den Hotelfluren waren versifft, gehören schon lange entweder gründlich gereinigt oder ersetzt. Das Zimmer entsprach den Angaben und den Vorbewertern mit Ausnahme der angepriesenen TV-Sat-Programme (nur zwei Örtliche Sender - einer in chinesischer der andere in malaysischer Sprache - in schlechter Qualität empfangbar). Die Klimaanlage funktionierte nur sehr mäßig. Das Frühstück-Buffet war landestypisch reichhaltig präsentiert. Unbedingt den in der Gegend um Tawau angebauten Kakao probieren!
Luckily we were only staying here one night. We had a cockroach greeting us at the door to the bathroom. There was alot of dust on the floor next to the bed. However, the staff was very nice and helpful. The restaurant was not great, at least not for us, maybe it depends on what you order. The breakfast was good.
Verified traveller
6/10 Okay
TinRasDK
19 Jul 2013
Liked: Cleanliness
Disliked: Staff & service
TinRasDK
6/10 Okay
Verified traveller
23 May 2013
Fuer eine Uebernachtung ist es ok
zentral gelegen aber ziemlich altes Hotel, das eine Renovierung dringend noetig hat. Das Restaurant ist gut und guenstig,
Parhaat päivänsä nähnyt hotelli, hinta laatu suhde tyydyttävä. Suttuinen yleisvaikutelma. Aika keskeinen sijainti, mutta ensi kerralla valitsisin toisen hotellin. Tosin ensi kerralla yöpyisin Sempornassa (Air Asian kentältä 30km Tawauhun ja 80km Sempornaan, joten yöpymällä Tawaussa taksimatka kasvaa 60km).