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Phoenix Resort

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Phoenix Resort

Two Bedroom with Spa | View from room
Aerial view
Front of property – evening/night
Reception
Two Bedroom with Spa

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Housekeeping
  • Laundry
  • Parking included
  • Free WiFi

Explore the area

Map
212 Lake Terrace, Waipahihi, Taupo, 3330
  • Waipahihi Botanical Gardens
    11 min walk
  • Taupo Hot Springs
    16 min walk
  • Espresso Cove
    2 min walk
  • Taupo (TUO)
    6 min drive

Room options

View all photos for 3 Bedroom House

3 Bedroom House | View from room

3 Bedroom House

  • 160 sq m
  • Sleeps 6
  • 2 Twin Beds and 2 Queen Beds

View all photos for Studio with Spa

Room amenity

Studio with Spa

  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Two Bedroom with Spa

Room amenity

Two Bedroom with Spa

  • 75 sq m
  • Sleeps 6
  • 1 Queen Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for One Bedroom Apartment with Spa

One Bedroom Apartment with Spa | View from room

One Bedroom Apartment with Spa

  • 55 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

Aerial view

Wairakei Resort Taupo

Pool
Hot tub
Spa
Parking included
4.0 out of 5, Very good, (1001)
The price is €164
for 1 night
includes taxes & fees
1 Jan - 2 Jan
Wairakei Resort Taupo

About this property

Phoenix Resort

Motel with free parking, near Taupo Hot Springs
This motel features laundry facilities, a garden, and barbecue grills. Free WiFi in public areas and free self parking are also provided. Other amenities include a picnic area.
Phoenix Resort offers 13 accommodations with DVD players and coffee/tea makers. These individually decorated and furnished accommodations have separate dining areas. Full-sized refrigerators/freezers and microwaves are provided. Bathrooms include showers and hair dryers.

This Taupo motel provides complimentary wireless Internet access. Flat-screen televisions come with satellite channels. Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at Phoenix Resort, you'll be within walking distance of Taupo Hot Springs. Features include free WiFi in public areas and free self parking, plus laundry facilities.
  • Free WiFi
  • Free self parking
  • Amenities include laundry facilities
  • Onsite recreation includes mini golf and a playground
  • Just a 2-minute drive from Lake Taupo and a few minutes from Taupo Hot Springs
As a guest of Phoenix Resort, you'll find barbecue grills, a garden, and a picnic area. WiFi is free in public spaces. Self parking is free.

Smoking is allowed in designated areas at this 3-star Taupo motel.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Free self-parking on site

Things to do

  • Mini golf
  • Playground

Family friendly

  • DVD player
  • Full-sized fridge
  • Laundry facilities
  • Microwave
  • Mini golf
  • Playground
  • Separate dining area

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Laundry facilities

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Upper floors accessible by stairs only

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bed sheets
  • Fan
  • Heating

Bathroom

  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • DVD player
  • Flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dining room
  • Dishwasher
  • Electric kettle
  • Free tea bags/instant coffee
  • Microwave
  • Fridge
  • Stovetop
  • Toaster

More

  • Individually decorated
  • Individually furnished
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 7:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
The front desk at this property is open daily from 9:00 AM - 7:30 PM.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 5:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Phoenix Resort Taupo
Phoenix Taupo
Phoenix Resort Motel
Phoenix Resort Taupo
Phoenix Resort Motel Taupo

Phoenix Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 140 out of 252 reviews" "
Rating 8 - Good. 82 out of 252 reviews" "
Rating 6 - Okay. 23 out of 252 reviews" "
Rating 4 - Poor. 7 out of 252 reviews" "
Rating 2 - Terrible. 0 out of 252 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

pat

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay
Stayed 1 night in Jul 2024

8/10 Good

Irene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The spa bath was really nice and relaxing
Stayed 2 nights in Jul 2024

10/10 Excellent

Janette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The self fill mineral pool was fantastic!!! Six foot across - so relaxing. The bed was huge and super comfortable and the room even had a partial view of the lake. The garden was beautiful and the staff just lovely. Only suggestion would be that some of the wooden furniture surfaces need a sand down and revarnish and the plastic above the pool and the shower also need a refresh. Will definitely be back!
Stayed 1 night in Jun 2024

10/10 Excellent

soraya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room quiet area comfortable bed an amazing shower
Stayed 1 night in Apr 2024

8/10 Good

brynn

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awsome four day stay will definitely be back.
Stayed 4 nights in Apr 2024

6/10 Okay

Debra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely gardens, quaint accommodation, could use a spruce up,nice views of Lake Taupo quite noisy as on busy road a bit expensive for what it was
Stayed 1 night in Mar 2024

10/10 Excellent

Alexandria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The geothermal spa pool was lovely. Room was clean and bed was comfortable.
Stayed 1 night in Feb 2024

6/10 Okay

Anne

Disliked: Property conditions & facilities
The room had its own private spa, a good facility but difficult to get in and out of as it is recessed. We didn't like the bedrooms being upstairs and the bathroom downstairs. Otherwise it was comfortable.
Stayed 1 night in Feb 2024

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful base for lake taupo
Lovely place with pretty garden and friendly staff who upgraded us from studio to apartment at no extra cost.Free use of washing machine. Just by the beautiful lake.Comfortable bed with crisp bedding. Short car ride to eating areas.Mildew on bedroom curtain onto balcony let it down a little
Stayed 3 nights in Feb 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

8/10 Good

Annelize

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities

10/10 Excellent

Ken

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was ideal since we had our bicycles. Really nice and close to the lake front trail and nice easy parking in the back. The Hot Mineral bath was nice after a days ride.
Stayed 1 night in Nov 2023

10/10 Excellent

Olga

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2023

10/10 Excellent

Ataroa Miriama

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the space in our 2bdm Room really loved having a tv in the lounge & main bedroom. By far the mineral pool was a highlight all my boys and myself loved it thank you
Stayed 1 night in Oct 2023

10/10 Excellent

Hope

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the private mineral pools, the reason why we choose to stay here when in Taupo… so relaxing. The staff are also friendly and helpful. Also love the garden, very cute.
Stayed 2 nights in Sep 2023

10/10 Excellent

Mike

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Off street parking but a bit tricky to park as quite narrow. Lovely owner, spa nice and hot.
Stayed 1 night in Aug 2023

8/10 Good

Shontina

Travelled with group
Liked: Cleanliness, staff & service
The upstairs floors were very very noisy and only a small heater for downstairs. Tha bathroom shower head needed a replacement but the facilities were spotless
Stayed 1 night in Aug 2023

4/10 Poor

Nikki

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The gentleman who runs this property is a lovely man. He is kind and helpful. Unfortunately the motel is very run down and did not look like the photos shown on the webpage. We found many things in disrepair in the unit including the oven/dishwasher but the one main concern was the safety of the hot water when showering.The water run’s suddenly extremely hot ( dangerously so) then cold within seconds.
Stayed 1 night in Aug 2023

4/10 Poor

Ashley

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Completely underwhelmed by this place. I will not be staying here again.
Stayed 1 night in Jul 2023

10/10 Excellent

Gagandeep

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was excellent.
Stayed 1 night in Jul 2023

10/10 Excellent

Skyla

Stayed 2 nights in Jun 2023

10/10 Excellent

Maurice

Liked: Staff & service, property conditions & facilities
Glass was unclean
Stayed 1 night in Jun 2023

10/10 Excellent

Graeme

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything needed was present. Enjoyed the heated pool.
Stayed 2 nights in Jun 2023

10/10 Excellent

Charles, Macon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
In room spa We enjoyed enough to stay two nights. Could have stayed a week
Stayed 1 night in Jun 2023

10/10 Excellent

Kilyong

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Really kind service. Really enjoyed. Thank you
Stayed 2 nights in May 2023