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Palm Hotel

3.5 star property

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Palm Hotel

Terrace/patio
Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds
Point of interest
Reception
Interior

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Breakfast included
  • Room service
  • Air conditioning
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Jr. San Pablo de la Cruz, Tarapoto, San Martín, 22202
  • Plaza de Armas de Tarapoto
    3 min walk
  • Museo Regional
    4 min walk
  • Doña Zully
    1 min walk
  • Tarapoto (TPP-Comandante FAP Guillermo del Castillo Paredes)
    13 min drive

Room options

View all photos for Executive Studio Suite, 1 King Bed, City View

Executive Studio Suite, 1 King Bed, City View

Executive Studio Suite, 1 King Bed, City View

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Single Room, Accessible

Standard Single Room, Accessible

Standard Single Room, Accessible

  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room, Accessible

Standard Double Room, Accessible

Standard Double Room, Accessible

  • Sleeps 2
  • 1 Queen Bed

View all photos for Panoramic Double or Twin Room, 1 Bedroom, Non Smoking, City View

Panoramic Double or Twin Room, 1 Bedroom, Non Smoking, City View

Panoramic Double or Twin Room, 1 Bedroom, Non Smoking, City View

  • City view
  • Sleeps 2
  • 1 Large Twin Bed and 1 Queen Bed

View all photos for Executive Single Room, Non Smoking, City View

Executive Single Room, Non Smoking, City View

Executive Single Room, Non Smoking, City View

  • City view
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Superior Double or Twin Room, 2 Bedrooms, Non Smoking

Superior Double or Twin Room, 2 Bedrooms, Non Smoking

Superior Double or Twin Room, 2 Bedrooms, Non Smoking

  • Sleeps 2
  • 1 Twin Bed and 1 Queen Bed

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About this property

Palm Hotel

Central Tarapoto hotel connected to a shopping center, a quick walk to Plaza de Armas de Tarapoto
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free continental breakfast, free WiFi in public areas, and a free manager's reception are also provided. Other amenities include a rooftop terrace, coffee/tea in a common area, and 24-hour room service.
Palm Hotel offers 20 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. These individually decorated and furnished accommodations have separate sitting areas. Memory foam beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 43-inch Smart televisions come with Netflix. Bathrooms include bathtubs or showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and phones. Hypo-allergenic bedding, irons/ironing boards, and hair dryers can be requested. Housekeeping is provided daily.

With your stay at Palm Hotel, you're connected to a shopping center and just a quick walk from Plaza de Armas de Tarapoto. Free breakfast, free WiFi in public areas, and a free manager's reception are available.
  • Free continental breakfast served daily
  • Free WiFi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Just a 3-minute walk from Plaza de Armas de Tarapoto and 9 minutes by foot from Laguna Azul
  • Airport shuttle service available for a fee
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi.

A business center and coworking spaces are available. A rooftop terrace, tour/ticket assistance, and coffee/tea in a common area are also featured at the business-friendly Palm Hotel. An airport shuttle (available 24 hours) is available for a fee.

This 3.5-star Tarapoto hotel is smoke free.

Guests are served free continental breakfast daily from 7:00 AM to 9:00 AM. The hotel hosts a free manager's reception daily.
Palm Hotel has a restaurant on site.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking options include a carport
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request

Food and drink

  • Free continental breakfast available daily 7:00 AM–9:00 AM
  • 1 restaurant
  • 1 bar
  • Free daily reception
  • 24-hour room service
  • Coffee/tea in a common area

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business centre
  • Coworking spaces

Outdoors

  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Handrails in stairwells
  • In-room accessibility
  • Lever door handles
  • Low-height bed
  • Low-height worktop and sink
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Down duvet
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Memory-foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper

Entertainment

  • 43-inch smart TV
  • Netflix

Food and drink

  • Minibar

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Guidebooks/recommendations
  • Heated floors
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Restaurant dining guide
  • Safe
  • Separate sitting area
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email 24 hours before arrival with check-in instructions and an access code; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Renovations and closures

This property is closed from August 14 2024 to April 18 2026 (dates subject to change).

Access methods

Access code, staffed front desk

Pets

  • Pets and service animals are not allowed at Palm Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: PEN 20 per vehicle (one-way, maximum occupancy 3)
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
Palm Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information and an access code. Front desk staff will greet guests on arrival.
Property Registration Number 20604051950

We should mention

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Palm Hotel Hotel
Palm Hotel Tarapoto
Palm Hotel Hotel Tarapoto

Palm Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 4 out of 9 reviews" "
Rating 8 - Good. 2 out of 9 reviews" "
Rating 6 - Okay. 2 out of 9 reviews" "
Rating 4 - Poor. 1 out of 9 reviews" "
Rating 2 - Terrible. 0 out of 9 reviews" "

8.4/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Paula

Business traveller, Travelled with partner
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
Staff was not kind and wifi never works in any floor.
Stayed 1 night in Oct 2022

10/10 Excellent

Pedro, lima

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2021

10/10 Excellent

Verified traveller

Stayed 3 nights in Jan 2020

10/10 Excellent

José Deison

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

RAMON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

8/10 Good

ramon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022

6/10 Okay

Roberto

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Me gustó la limpieza. No me gustó: -No hay servicio a la habitación. -Aire Acondicionado, malogrado.
Stayed 4 nights in Dec 2021

10/10 Excellent

Melinda

Stayed 1 night in Oct 2021

6/10 Okay

Verified traveller

Business traveller
Disliked: Property conditions & facilities
Pienso que el hotel debería de estar más atento a sus huéspedes
Stayed 1 night in Jul 2021