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Hotel Fénix

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Fénix

Property amenity
Lobby
Superior Room, 2 Double Beds
View from property
Reception

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Room service
  • Laundry
  • 24/7 front desk
  • Parking included
  • Air conditioning

Explore the area

Map
4a. Avenida. Norte 19, Centro, Tapachula, CHIS, 30700
  • Miguel Hidalgo Central Park
    3 min walk
  • Archaeological Museum of Soconusco
    4 min walk
  • Tequeria Un Cochinito
    1 min walk
  • Tapachula, Chiapas (TAP-Tapachula Intl.)
    26 min drive

Room options

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room

Superior Room

Superior Room

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Reception

Hotel Cervantino

Parking included
Free WiFi
Housekeeping
24/7 front desk
4.0 out of 5, Very good, (251)
The price is €34
for 1 night
includes taxes & fees
5 Jan - 6 Jan
Hotel Cervantino

About this property

Hotel Fénix

Colonial hotel with a 24-hour business center and a 24-hour front desk
Along with a restaurant, this hotel has a bar/lounge and a 24-hour business center. Free WiFi in public areas and free self parking are also provided. Additionally, a business center, a meeting room, and dry cleaning are onsite.
Hotel Fénix offers 46 air-conditioned accommodations with safes and complimentary bottled water. Beds feature down comforters. This Tapachula hotel provides complimentary wireless Internet access.

Bathrooms include showers and complimentary toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is offered daily and hair dryers can be requested.

During your stay at Hotel Fénix, you're just a quick walk from Miguel Hidalgo Central Park. Free WiFi in public areas, free self parking, and a restaurant are available.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Steps from Miguel Hidalgo Central Park and Archaeological Museum of Soconusco
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A 24-hour business center and a meeting room are available.

Public spaces have free WiFi. The business-friendly Hotel Fénix also features tour/ticket assistance, a garden, and laundry facilities. Self parking is free.

Smoking is allowed in designated areas at this Colonial Tapachula hotel.

Hotel Fénix has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available

Family friendly

  • Laundry facilities

Conveniences

  • Banquet hall
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • A meeting room

Outdoors

  • Garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Down duvet

Bathroom

  • Free toiletries
  • Hairdryer (on request)
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Free bottled water

More

  • Desk
  • Electrical adapters/chargers
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The host will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Property is also known as

Hotel Fénix Tapachula
Fénix Tapachula
Hotel Fénix Hotel
Hotel Fénix Tapachula
Hotel Fénix Hotel Tapachula

Hotel Fénix Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 70 out of 145 reviews" "
Rating 8 - Good. 44 out of 145 reviews" "
Rating 6 - Okay. 20 out of 145 reviews" "
Rating 4 - Poor. 7 out of 145 reviews" "
Rating 2 - Terrible. 4 out of 145 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

John

Stayed 1 night in Jul 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an older property, so don’t expect shiny and new. It is clean, safe, and quiet. The staff are very friendly and helpful.
Stayed 1 night in Jul 2024

10/10 Excellent

John

Stayed 2 nights in Jun 2024

10/10 Excellent

Ma Elena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the facility, very clean, lots of green áreas, central to the many places , breakfast is great and staff is very nice.
Stayed 1 night in May 2024

10/10 Excellent

Fatehbir Singh

Liked: Cleanliness, staff & service, property conditions & facilities
everything is good and perfect
Stayed 1 night in Mar 2024

10/10 Excellent

David, RANCHO SANTA MARGARI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Price
Stayed 1 night in Mar 2024

10/10 Excellent

jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Cesar Abigail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Juan Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

leon

Liked: Staff & service, property conditions & facilities
Great service
Stayed 2 nights in Nov 2023

10/10 Excellent

Osdany

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful experience good service
Stayed 7 nights in Oct 2023

10/10 Excellent

Cesar Abigail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

8/10 Good

Marcelo

Stayed 1 night in May 2022

6/10 Okay

Verified traveller

It is centrally located.
Stayed 3 nights in Apr 2022

8/10 Good

Carlos, Guatemala City

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
A/C was very noisy and the bathroom very small.
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Stayed 4 nights in May 2019

8/10 Good

Verified traveller

Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the stuff members very nice people ..great atmosphere great location on town and overall a nice place .
Stayed 4 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is Ok Well located. Parking Air Thanks.
Stayed 1 night in Mar 2019

8/10 Good

Ritz, Suva, Fiji

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice for the price!
I was pleased at the room we got for the price we paid. The arrival experience was good (although the staff spoke only Spanish - google translate helped) and the hotel allowed us to check into our room early (normal check-in at 2 pm - we got to go in around 10 am). Food at the restaurant at the hotel wasn't particularly good, but there are plenty of good options around. Overall, had a good experience. Definitely recommended!
Stayed 6 nights in Apr 2018

8/10 Good

Sergio

Liked: Cleanliness, staff & service
Real deal
clean place, price is according what you receive, people have a good attention
Stayed 1 night in Mar 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable rooms and good service good location, centric
Stayed 1 night in Nov 2017

6/10 Okay

Wendell , Vancouver, Canada

Liked: Staff & service
Disliked: Cleanliness
Top sheet on the bed very dirty and stinky
What was disgusting was that the top sheet of the bed linens had a very bad odour different persons using it, obviously has not been washed. You will never recommend a hotel which tries to save money recycling linens. It's terrible. We threw it on the floor. The king size bed was too big for the room. Bathroom was very small. No breakfast included for the price. The exterior and the lobby of the hotel was nice and the restaurant served good meals. The location was very good, two blocks from parque central.

8/10 Good

juanma, Guatemala

Liked: Property conditions & facilities, room comfort
Excellent place and commercial zone
Fast attention, the zone are popular. When I need take a breakfast not need walk mere than 100 meters for find a good restaurants.

6/10 Okay

Bill, San Francisco

Liked: Cleanliness, staff & service, room comfort
High ceilings. Close to main park.
Restaurant closed early Dec 24th and remained closed Dec 25th.