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BAY PALACE MAZZARO'

4.0 star property

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Photo gallery for BAY PALACE MAZZARO'

Lobby sitting area
View from property
View from property
Seasonal outdoor pool, pool umbrellas, pool loungers
Property entrance

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast available
  • Bar
  • Parking available
  • Pool
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
Via Nazionale 248, Taormina, ME, 98030
  • Taormina Cable Car
    ‪18 min walk‬
  • Corso Umberto
    ‪7 min drive‬
  • Greek Theatre
    ‪10 min drive‬
  • Catania (CTA-Fontanarossa)
    ‪55 min drive‬

Room options

View all photos for Family Room, 1 Bedroom, Sea View

Family Room, 1 Bedroom, Sea View

Family Room, 1 Bedroom, Sea View

  • Sea view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Classic Room, Mountain View

Classic Room, Mountain View

Classic Room, Mountain View

  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 Bedroom, Sea View

Deluxe Room, 1 Bedroom, Sea View

Deluxe Room, 1 Bedroom, Sea View

  • 20 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Superior Room, Sea View

Superior Room, Sea View

Superior Room, Sea View

  • Sea view
  • Sleeps 2
  • 1 Double Bed

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About this property

BAY PALACE MAZZARO'

Hotel with a nearby private beach, near Isola Bella
A restaurant, a bar/lounge, and a snack bar/deli are available at this hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and a seasonal outdoor pool. Change of towels is available on request.
BAY PALACE MAZZARO' offers 48 air-conditioned accommodations with safes. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. Satellite television is provided.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones. Housekeeping is offered daily and change of towels can be requested.

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at BAY PALACE MAZZARO', you're just a quick walk from Ionian Sea. Free WiFi in public areas, a restaurant, and a bar are available.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy Mediterranean cuisine and ocean views while dining at Ristorante
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • 15 minutes by foot from Letojanni Beach and a 4-minute drive from Isola Bella
  • Beach shuttle service available for a fee
A private beach is featured. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A seasonal outdoor pool, a vending machine, and tour/ticket assistance are also featured at BAY PALACE MAZZARO'. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Taormina hotel.

For a fee, guests can enjoy buffet breakfast daily from 7:30 AM to 10:00 AM.
Ristorante - Overlooking the ocean, this restaurant specializes in Mediterranean cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. Reservations are required.
A hosted evening meal is available for a surcharge daily. Reservations are required.

Languages

Arabic, English, French, German, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Beach shuttle (surcharge)
  • Onsite parking available only on request
  • Uncovered parking on site (EUR 25 per day)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: EUR 15 for adults and EUR 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Hosted evening meal available daily for a fee of EUR 25; reservation required
  • Snack bar/deli

Restaurants on site

  • Ristorante

Things to do

  • Beach yoga
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Vending machine

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Accessibility

  • No lift
  • Tile flooring in room

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Private bathroom

Entertainment

  • TV with satellite channels

Food and drink

  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Guests must contact this property in advance to reserve parking.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are available for EUR 20.0 per stay.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4 per person, per night, up to 10 nights. This tax does not apply to children under 13 years of age.
  • Destination fee: EUR 4 per person, per night. This fee does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 10 for children
  • Uncovered self parking fee: EUR 25 per day
  • Crib (infant bed) fee: EUR 20.0 per stay
  • Hosted evening meal: EUR 25

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Property Registration Number IT083097A19IDHLRI4

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open April 01 and close October 31.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

BAY PALACE MAZZARO' Hotel
BAY PALACE MAZZARO' Taormina
BAY PALACE MAZZARO' Hotel Taormina

BAY PALACE MAZZARO' Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 9 out of 36 reviews
Rating 8 - Good. 15 out of 36 reviews
Rating 6 - Okay. 7 out of 36 reviews
Rating 4 - Poor. 4 out of 36 reviews
Rating 2 - Terrible. 1 out of 36 reviews

7.6/10

Cleanliness

8.4/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Kim

Travelled with partner
Liked: Cleanliness, staff & service
The staff was super friendly and helpful. A strange but possitiv thing is that the hotel is facing east/northeast which means the hotel is not super heatet during the day/afternoon ant therefor not to warmm in the evening which can be problematic in the warm season. This is sort of smaller problem with this hotel. Nice view from most of the rooms. We had problems getting any wifi signals in the room. They are working on it we were told. But in general we can fully recomend this hotel. We stayed in the hotel for a week mid october 2024
Stayed 7 nights in Oct 2024

8/10 Good

Scott

Stayed 5 nights in Oct 2024

2/10 Terrible

Tina V

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Not a 4 star. Dangerous walking anywhere since it’s on a hill and curvy road with no sidewalks or shoulders. Advertised parking but we were unable to park our car on such a 45 degree uphill parallel situation that we had to back up into with only enough room for 2 cars side by side. We had to leave due to this dangerous walking area and they did not assist us with a refund of any kind. They should advertise only small cars with excellent maneuvering skills. We had to get another hotel and pay double for remaining time. No private beach as advertised. Room had months old dust everywhere. No shower head. Furniture old and dated. The breakfast had flies all over food. One good thing was view.

4/10 Poor

Nicola

Disliked: Staff & service, property conditions & facilities
Stayed 7 nights in Sep 2024

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Cleanliness
Stayed 7 nights in Sep 2024

10/10 Excellent

Vittoria, Montreal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is dated, however location, cleanliness & service was very good. I was in the deluxe room ocean view, worth the extra view was amazing. Front desk reception Laura & others were very helpful, breakfast was very good & service as well ,Cleopatra & others were always very attentive.
Stayed 7 nights in Sep 2024

10/10 Excellent

David

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Sep 2024

4/10 Poor

Kevin

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Not 4*. Bathroom shower was unusable with the shower head about 3 feet off the floor. No tea/coffee making facilities in room. No restaurant available. Poor quality table and chairs on the large balcony.
Stayed 7 nights in Sep 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service
Stayed 7 nights in Sep 2024

8/10 Good

Angela

Travelled with group
Liked: Staff & service, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

Simon, Marlborough

Liked: Cleanliness, staff & service
This is quite a difficult review to write! In many ways we really liked this hotel, but found that the Expedia description was quite misleading. The Positives 1) The staff, especially on the front desk, were lovely! Welcoming, polite and helpful - couldn't ask for more! 2) The pool area was great, and with great views. 3) Free breakfast, not exactly luxury, but nice to have at no extra cost. 4) Fantastic views from breakfast room, pool, outdoor deck and from sea view rooms. 5) It's good value for the area, our room was quite basic but it was a fair size, comfortable and adequately equipped with good aircon. 6) A short walk to a couple of good free beaches (but it's hilly and not ideal for young children or the elderly). 7) Getting into town by bus/cable car was relatively easy and there are some nice places to eat within walking distance. The Negatives 1) No matter what Expedia says, this hotel is NOT on a beach, and it does NOT have its own private beach! There are plenty of paid beaches nearby, but that is an additional cost of 25 - 50 Euros per person/per day! Just as well we found the free beaches! 2) The hotel needs some TLC in places, our bathroom and toilet fixings were in need of some attention - it all worked, just looked tatty 3) Some of the other Expedia claims are a little exaggerated - there is pool bar open during the day, but no evening hotel bar for example. Overall, I would definitely stay here again, but I would know what I was getting into next time!
Stayed 10 nights in Sep 2024

8/10 Good

Jane

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
Family room has the best balcony and views. Parking is very limited (5 spaces 25euros per day) so we ended up parking down the road at a private car park, free road parking is very competitive. Pool and bar is fabulous. Restaurant only serves breakfast so you have to walk down the road into Mazzarò. Good selection of places to eat.
Stayed 2 nights in Sep 2024

8/10 Good

Carles

Liked: Cleanliness, staff & service
Disliked: Amenities
Un hotel agradable con buenas vistas. Deberían modernizarlo un poco pero aun así esta bien.
Stayed 2 nights in Sep 2024

8/10 Good

Abraham

Stayed 3 nights in Sep 2024

6/10 Okay

GIORGI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Ion

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service from the front desk. Close to the beaches and also the gondola nearby to get to Taormina. For beaches you can walk down to a free section called 'Grotta di Spisone', pass through the Spisona beach to get there.
Stayed 2 nights in Sep 2024

10/10 Excellent

Yael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great four day stay, the rooms are very spacious and we had a huge balcony with an amazing view. The staff were absolutely perfect - really nice, polite and helpful. The view from the breakfast buffet is worth it and you can get nice drinks and some food at the pool. Access to the nearby beach club was also good, but it is an extra cost. In all we loved our stay.
Stayed 4 nights in Aug 2024

8/10 Good

Christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husbsnd and i stayed for 6nights and enjoyed our stay at Bay Palace. The view was amazing from our room and the pool was perfect place to relax with a fabulous view.The special lunch menu was very good and very well priced. The chef was adaptable for food options as well. The staff were very helpful and welcoming. A 10 minute walk we fiund wuite a number of good few restaurant and mini market and the bus stop eas very convenient. isobella walkimf distance and a very beautiful beach to enjoy. Ww had a great time here and we would recommend Bay Palace and very reasonably priced compared to other places near by. Thank you will be bsvk one day
Stayed 6 nights in Jul 2024

8/10 Good

Katrina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing sea view and family room for a few days.
Stayed 2 nights in Jul 2024

10/10 Excellent

Azita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Antje

Disliked: Property conditions & facilities
Das Hotel ist in die Jahre gekommen. Das Parken bedeutet echten Stress.
Stayed 7 nights in Oct 2024

10/10 Excellent

Ronnie

Liked: Cleanliness, room comfort
En helt fantastisk utsikt som toppade upplevelsen av boendet! För övrigt helt okej standard.
Från balkongen till vårt rum på våning 5.
Från balkongen till vårt rum på våning 5.
Stayed 10 nights in Sep 2024

8/10 Good

Jørn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alt var godt. Meget venlig ung receptionist. Men morgenmaden er lidt kedelig - kan trænge til en opdatering.
Stayed 3 nights in Oct 2024

8/10 Good

Catherine

Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Superbe vue dans la salle du déjeuner, marche un peu difficile sur le bord de la route pour se rendre au centre-ville.
Stayed 1 night in Sep 2024