Chateau Resort & Conference Center

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Chateau Resort & Conference Center

Property grounds
Daily full breakfast for a fee
Dining
Indoor pool, outdoor pool, open 9:00 AM to 10:00 PM, pool loungers
View from property

Reviews

7.0 out of 10

Good

Popular amenities

  • Bar
  • Breakfast available
  • 24/7 front desk
  • Pool
  • Gym
  • Pet-friendly

Explore the area

Map
475 Camelback Road, Tannersville, PA, 18372
  • Aquatopia
    15 min walk
  • Trail's End
    16 min walk
  • White Haven Station
    26 min drive
  • Wilkes-Barre, PA (AVP-Scranton Intl.)
    48 min drive

Room options

Superior Room, 2 Queen Beds

  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Mountainside Superior King Room

  • Sleeps 2
  • 1 King Bed

Superior Loft, 1 King Bed with Sofa bed

  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Double Room, 2 Queen Beds

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Chateau Resort & Conference Center

Hotel with free parking, near Aquatopia
This smoke-free hotel features an indoor pool, an outdoor pool, and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a sauna are onsite. Weekly housekeeping is available.
Chateau Resort & Conference Center offers 152 air-conditioned accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Tannersville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Refrigerators and change of towels can be requested. Housekeeping is provided weekly.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Chateau Resort & Conference Center's great location gets high marks from our customers. During your stay, you'll be within walking distance of Aquatopia. Free WiFi in public areas, free self parking, and an indoor pool are available.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served weekends for a fee
  • Take a swim in the indoor and outdoor pools
  • Amenities include 8 meeting rooms, a conference center, and a terrace
  • Onsite recreation includes a gym and a sauna
  • Guests have great things to say about the helpful staff and the location
  • Just a 2-minute drive from Aquatopia and a few minutes from Camelback Ski Area
  • Pets welcome for a fee (restrictions apply)
Chateau Resort & Conference Center offers its guests an indoor pool, an outdoor pool, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 17000 square feet (1579 square meters) and includes a conference center. A terrace, a vending machine, and an arcade/game room are also featured at the business-friendly Chateau Resort & Conference Center. Free self parking is available.

This 3-star Tannersville hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekends from 7:30 AM and 11:00 AM.
Chateau Resort & Conference Center has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • On-site parking includes off-street options

Food and drink

  • Full breakfast available for a fee weekends 7:30 AM–11:00 AM: USD 3.00-15 for adults and USD 6.00-15.00 for children
  • 1 restaurant
  • 1 bar

Things to do

  • Arcade/games room
  • Fitness centre
  • Indoor pool
  • Outdoor pool
  • Sauna

Family friendly

  • Arcade/games room
  • Indoor pool
  • Outdoor pool
  • Fridge (on request)

Conveniences

  • ATM/banking services
  • Banquet hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Housekeeping (weekly)

Business services

  • Conference centre (17000 square feet of space)
  • Meeting rooms - 8

Outdoors

  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • In-room accessibility
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Fridge (on request)

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per accommodation, per night
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 3.00 to 15 for adults, and USD 6.00 to 15.00 for children
  • Pet fee: USD 25 per accommodation, per night
  • Service animals are exempt from fees
  • Refrigerator fee: USD 10 per night
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Chateau Resort
Chateau Resort Tannersville
Chateau Tannersville
Chateau Resort And Conference Center
Chateau Hotel Tannersville
Chateau & Conference Center
Chateau Resort & Conference Center Hotel
Chateau Resort & Conference Center Tannersville
Chateau Resort & Conference Center Hotel Tannersville

Chateau Resort & Conference Center Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 274 out of 1005 reviews" "
Rating 8 - Good. 256 out of 1005 reviews" "
Rating 6 - Okay. 203 out of 1005 reviews" "
Rating 4 - Poor. 151 out of 1005 reviews" "
Rating 2 - Terrible. 121 out of 1005 reviews" "

6.8/10

Cleanliness

7.6/10

Staff & service

6.2/10

Amenities

6.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

4/10 Poor

Valerie

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Daneen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's the poconos, so you know, everything is a little old as was the place, but it was super clean and the stuff were very nice... It was in a great location and we had a nice balcony view of a beautiful lake... They had plenty of outdoor space, including a nice pool, Chairs to relax and a restaurant with a nice bar. We would definitely stay there again and plan too!
Stayed 1 night in Sep 2024

8/10 Good

Stephen

Travelled with partner
Close
Stayed 1 night in Sep 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Charles

Travelled with family
Liked: Cleanliness, staff & service, amenities
Good stay, staff was friendly, restaurant was good and prices very reasonable, everything was clean. The only thing they need to do is fix the place up a little and it would be a 5 out of 5 for me. The view from the balcony was great. Still a great place to stay. Highly reccomend
Stayed 1 night in Sep 2024

6/10 Okay

Vicki, Fairfield

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2024

6/10 Okay

Afzaal, OAKLAND GARDENS

Stayed 2 nights in Aug 2024

8/10 Good

Daer Heriberto

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to be quiet and rest
Stayed 1 night in Sep 2024

4/10 Poor

Sarah E

Stayed 3 nights in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, views and grounds, but it is in need of updates.
Stayed 1 night in Sep 2024

4/10 Poor

Samantha

Disliked: Cleanliness, staff & service, property conditions & facilities
Needs many upgrades, carpet and couch is disgusting
Stayed 3 nights in Aug 2024

10/10 Excellent

Anthony J

Travelled with group
Liked: Cleanliness, staff & service, amenities
Nice view out behind the property. Would love to come back one day.
Stayed 1 night in Aug 2024

4/10 Poor

Prajakta Trambakrao

Stayed 1 night in Aug 2024

6/10 Okay

Lafleur

Liked: Cleanliness, amenities
We started for two nights it's was very good i like the vibes and i enjoyed the room..and breakfast
Stayed 2 nights in Aug 2024

8/10 Good

Sandro

Travelled with partner
overall pleasant stay
Stayed 2 nights in Aug 2024

4/10 Poor

john

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
One elevator was not working. The other one had a sign that said it was slow, and if it didn't work, we should call the front office. We went upstairs (3rd floor) and it reminded me of the movie The Shinning. Dark, it smelled bad. In the room, the handle to the balcony door was broken. The cover of the air-conditioning came right off. The top drawer under the TV would not close. The coffee pot didn't work. Half of the channels in the TV were frozen. In The bathroom door, floor, and sink area, there were long human hairs stuck everywhere. The restaurant had paper signs written in magic marker on the wall. Food was less than average. "Great service by Debra S." The game room had machines that took your money, but didn't return it. The other machines didn't work. 1st time my son and I played air hockey without the air. The Gym was horrible. The machines looked like they were from the (70's) and also not working. When we got to the pool, there were 2 young ladies that saved a man from drowning. I'm not lying. (They should be on YouTube) The pool goes to 6 feet, and no lifeguard on duty, but a sign that said kids 14 and under should have supervision. It is a shame for the owners to have this property in such condition. It is sad, because the property has a lot of potential. I give it 2 stars, and I'm being generous. One more observation... we stayed for 3 nights, and 4 days, housekeeping showed up once. And the morning when we were leaving to return the pass key.
Stayed 3 nights in Aug 2024

2/10 Terrible

Paul

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible!
Stayed 2 nights in Aug 2024

8/10 Good

Deb

Travelled with family
Liked: Cleanliness, staff & service
As with other reviews, this hotel is showing signs of wearing but it was very clean and the staff were kind. It’s an ok place to stay.
Stayed 1 night in Sep 2024

6/10 Okay

Alan

Liked: Room comfort
Disliked: Cleanliness
Not what I was expecting
Hotel is old and it shows. Bathroom toilet not cleaned and pee drop on toilet seat. Staff was nice. Bed comfortable. Nice location.
Stayed 1 night in Aug 2024

8/10 Good

Rida

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Good staff
Stayed 2 nights in Aug 2024

8/10 Good

Alisha

Travelled with family
Liked: Staff & service, amenities
The staff and service was great. The facilities are in desperate need of updating. There was only one working elevator which can happen sometimes. However, the wallpaper was peeling back on the walls in my loft king suite. The carpet in the hall leading to the suite was extremely old and appeared dirty. I remember the excellence of the Chateau and I was extremely disappointed in its lack of upkeep.
Stayed 1 night in Aug 2024

4/10 Poor

Thomas

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
They have roaches, just a heads up.
Stayed 2 nights in Aug 2024

6/10 Okay

Rebecca

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty stairwells, malfunctioning elevator, extremely hot, no hot tub as advertised, no games functioning in arcade, dirty bed sheets with literal debris inside from previous guests and stains everywhere, black mold in shower. bad experience.
Stayed 1 night in Aug 2024

4/10 Poor

Yas

Stayed 2 nights in Aug 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2024