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White Grass Ocean Resort

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for White Grass Ocean Resort

Private beach, beach towels, scuba diving, snorkelling
Property grounds
View from room
Family Villa, 2 Bedrooms
View from room

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Free airport shuttle
  • On private beach
  • Breakfast included
  • Laundry
  • Spa

Explore the area

Map
White Grass, P.O. Box 5, Tanna Island, Tanna

Room options

View all photos for Family Villa, 2 Bedrooms

Family Villa, 2 Bedrooms

Family Villa, 2 Bedrooms

  • 96 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Family Bure

Family Bure

Family Bure

  • 69 sq m
  • Sleeps 5
  • 1 Queen Bed and 3 Twin Beds

View all photos for Ocean View Bure (Double)

View from room

Ocean View Bure (Double)

  • 25 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Ocean View Bure (Triple)

View from room

Ocean View Bure (Triple)

  • 19 sq m
  • Ocean view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

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3.6 out of 5, Good, (56)
The price is €70
for 1 room
includes taxes & fees
5 Jan - 6 Jan
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About this property

White Grass Ocean Resort

Family-friendly resort on the beach, with outdoor pool
Catch some rays on White Grass Ocean Resort's private sand beach, pamper yourself at the full-service spa, or enjoy snorkeling.
White Grass Ocean Resort offers 20 accommodations with complimentary toiletries and ceiling fans. Each accommodation is individually furnished and decorated. Refrigerators and coffee/tea makers are provided. Bathrooms include showers. Housekeeping is offered daily and in-room massages can be requested. Rollaway/extra beds (surcharge) are also available.
A private beach and complimentary bicycles are featured at the resort. Other recreational amenities include an outdoor pool.

Children under 11 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Nabisa Day Spa has couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
During your stay at White Grass Ocean Resort, you'll be close to Church of Lowanatom. Free breakfast, free WiFi in public areas, and a free roundtrip airport shuttle are available.
  • Free continental breakfast served daily
  • Free WiFi in some public areas
  • Enjoy local and international cuisine and ocean views while dining at Ocean View Restaurant
  • Take a swim in the outdoor pool
  • Treat yourself to aromatherapy, body wraps, or facials at Nabisa Day Spa
  • Services include babysitting, dry cleaning/laundry, and tour or ticket assistance
  • Onsite recreation includes a private beach, complimentary bicycles, and a golf driving range
  • 7.2 mi (11.5 km) from Lenakel Port and 22.8 mi (36.7 km) from Mt. Yasur
  • Free airport shuttle service
Simply walk outside to feel the sun on your face at the sand beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at White Grass Ocean Resort like an outdoor pool and complimentary bicycles.

Free breakfast is available daily. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. This beach resort also offers a garden and a terrace.

Smoking is allowed in designated areas at this 3.5-star Tanna Island resort.

Guests are served free continental breakfast daily from 7:00 AM to 9:30 AM.
Ocean View Restaurant - Overlooking the ocean, this restaurant specializes in local and international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Languages

English, French

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • Free 24-hour return airport shuttle

Food and drink

  • Free continental breakfast available daily 7:00 AM–9:30 AM
  • 1 restaurant
  • 1 bar

Restaurants on site

  • Ocean View Restaurant

Things to do

  • Beach volleyball
  • Boat tours
  • Ecotours
  • Fishing
  • Free bike hire
  • Full-service spa
  • Golf driving range
  • Hiking/biking trails
  • Kayaking
  • Mini golf
  • Mountain biking
  • Outdoor pool
  • Scuba diving
  • Snorkelling
  • Volleyball

Family friendly

  • Babysitting (surcharge)
  • Mini golf
  • Outdoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Banquet hall
  • Front-desk safe
  • Gift shop/newsstand
  • Library

Guest services

  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Golf clubs
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Water sports equipment
  • Wedding services

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool sunloungers
  • Private beachfront location
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Accessible airport shuttle
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Tile flooring in room

More

  • At least 80% of food locally sourced
  • At least 80% organic food
  • Beach towels
  • Books
  • Couples dining
  • Designated smoking areas
  • Locally owned and organised tours and activities
  • Mosquito nets
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bed sheets
  • Ceiling fan
  • Rollaway/extra beds (surcharge)

Bathroom

  • Eco-friendly toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free tea bags/instant coffee
  • Fridge

More

  • In-room massage
  • Individually decorated
  • Individually furnished
  • Local maps
  • Window screens

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Guests must transfer via Airport shuttle to the property; guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking
This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 3.75 percent for credit card payments
The front desk is open daily from 6:00 AM - 9:00 PM
Front desk staffed during limited hours
For more details, please contact the property using the information on the booking confirmation
Guests are asked to contact the resort directly prior to arrival to advise flight arrival details, so that a driver can be sent to the airport to meet you.

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at White Grass Ocean Resort

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for VUV 4500.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: VUV 4500.0 per night
  • Credit card charges are subject to a surcharge of 3.75 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To get to the property, guests need to transfer by Airport shuttle. Transfers need to be confirmed by contacting the property at least 24 hours before travel at the number on the booking confirmation. White Grass Ocean Resort offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 6:00 AM - 9:00 PM.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Pool access available from 7:00 AM to 8:00 PM.
  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Grass Ocean
White Grass Ocean
White Grass Ocean Resort
White Grass Ocean Resort Tanna Island
White Grass Ocean Tanna Island
White Grass Resort
White Grass Ocean Hotel Tanna Island
White Grass Ocean Tanna
White Grass Ocean Resort Tanna
White Grass Ocean Resort Resort
White Grass Ocean Resort Tanna Island
White Grass Ocean Resort Resort Tanna Island

White Grass Ocean Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 45 out of 81 reviews" "
Rating 8 - Good. 27 out of 81 reviews" "
Rating 6 - Okay. 6 out of 81 reviews" "
Rating 4 - Poor. 1 out of 81 reviews" "
Rating 2 - Terrible. 2 out of 81 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Per

Travelled with family
Disliked: Staff & service
The resort has a beautiful location. Good snorkeling and nice pool. The views are great. A nice beach nearby. The restaurant was ridiculously expensive and breakfast was not great. Close to the airport.
Stayed 2 nights in Jan 2024

8/10 Good

Rhiannon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place with great sunsets. Nice food. Snorkelling trip great (not complimentary as on website but paid for 2 snorkelling sites with a guide, still well worth doing). Need a 24 hour reception (large earthquake 7.1 while we were there and no one to ask about safety/what to do which didn’t feel super safe). Also maybe not the best place for a long beach stay - only 3 sun loungers on the resort, but good for a short stay whilst seeing things on the island.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Nice resort with friendly staff
We had a good stay at the resort. The pick up from airport was an easy process and the staff are all very friendly and welcoming. During our stay, Air Vanuatu cancelled our flight back to Port Vila and we were “stranded” on the island for 2 days, the staff went above and beyond to email Air Vanuatu to get more info for us and helped us re-arrange travel and accommodation. Overall, the resort is clean with good Wifi near the reception. The Wifi can be a bit patchy if you’re in the bungalows further away from reception but that’s alright since we are on a holiday anyways. The resort can arrange the tours for you including Mt Yasur volcano, Blue Cave, Kastom Village Tour, etc. Recommended if you’re visiting Tanna.
Stayed 1 night in Nov 2023

8/10 Good

Heleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Jon

Liked: Staff & service
Stayed 5 nights in Aug 2023

8/10 Good

Ananda

Stayed 2 nights in Nov 2022

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2022

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice and well maintained. Not that many activities so wouldn't recommend more than 2 days, 3 max. Food options could be expanded
Stayed 4 nights in Dec 2019

10/10 Excellent

pennyc, Launceston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views were awesome, lovely quiet spot. Airport transfers included. Friendly, helpful staff.
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good location and tidy comfortable units. Restaurant especially good - ambience as well as interesting menu options well cooked and served.
Stayed 2 nights in Oct 2019

10/10 Excellent

christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019

10/10 Excellent

Rob, Forster

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If staying on Tanna, and you want a resort with facilities, this is the best area to be. Currently run by an Aussie, White Grass offers all meals and you have private facilities in your bure. All up a great experience, they employ all locals who are very friendly and you get that side of the experience as well.
Stayed 3 nights in May 2019

6/10 Okay

Karen, Sydney

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Beware of expensive ripoff day trips!!!
The Resort itself is beautifully located right on a coral water front with a small sandy beach next door. The grounds are kept very tidy. They offer scuba diving. Wifi is in main area only and slow. The management are very cold and unapproachable. Beware of the day trips on the white board at reception that are not otherwise advertised on flyer or website. We were taken for a run around to collect Kava and coconuts by our driver with a very bare mean lunch and 2 bottles of water to last for a hot 9 hour day on the road. When we got back I went to the manager who got red-faced and was incredibly loud and rude towards me for what had happened, saying he wasn't there in the morning to supervise....!!? When I returned after I gave him space to cool down, he agreed to a half day discount, which was barley satisfying for a full wasted day of our 2 night stay and priced in Australian Dollars was super expensive. Discussing behavior that left a nasty taste in our mouth. We met traveller's at the airport who stayed right next door and had a bbq made on the beach and went to a village and met local's saw the traditional island living and had a terrific day on the same day for a much lower price.
Stayed 2 nights in Jan 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
OVERPRICED AND DIRTY
Stayed 1 night in Dec 2018

10/10 Excellent

Robert

I had a great time here - a fabulous team who were all very friendly. Just a beautiful place in a beautiful part of the world. And the volcano tour is incredible. :-)
Stayed 3 nights in Nov 2018

10/10 Excellent

JipandLulu, Oz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous resort - friendly staff, great location
This fabulous-looking resort is located a convenient few minutes by road from Tanna airport, which made transfers in and out of Tanna really simple. Sabine, the general manager was on hand to welcome us (a nice touch) upon arrival and we were given a very nice fruit drink to relax with while the check-in was organised. The bar and restaurant building is situated near a cliff with excellent views of the ocean and stunning sunsets. The resort is nice and intimate - about 15 rooms, all isolated within their own portion of a large, beautiful and well-kept garden that stretches across the entire grounds. We were fortunate enough to stay in room 5, which is about 30 metres from the resort pool and has a great view of the ocean beyond. The room was comfy with a king bed, fridge, mosquito coils (sorely needed, as there are LOTS of mozzies after dark) and good water pressure/temperature in the shower - the hot water only lasted for one day before maintenance had to refill the gas tank, but after that it was fine. We even had a cute little gecko hanging around the roof outside. We found the resort to be in a perfect location for the various Tanna activities we planned - Mt Yasur, Blue Cave, Lounakiel Waterfall, Kava & Magic - but if you're only here for the volcano or other East Tanna experiences then you may wish to consider bungalows closer to that side. Special mention to Sabine and booking staff, who gave us brochures and kept us informed of everything we needed months in advance.
Stayed 4 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved the setting of the resort. The staff were always helpful. We had a really relaxing stay.
Stayed 4 nights in Aug 2018

10/10 Excellent

Donna, Sydney Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Panoramic views of the ocean
We had a wonderful 3 nights at this hotel. We were pleasantly surprised. Very private boutique resort ideal for a couple to relax and enjoy various activities. We experienced Mt Yasur Volcano and the Blue Cave plus snorkeling around the resort. All were amazing and well organised by the resort
Stayed 3 nights in Jul 2018

10/10 Excellent

peter, australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great way to experience Tanna. Not cheap, but great value for money
Stayed 2 nights in Jul 2018

10/10 Excellent

Ken, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had the time of our life.
Unforgettable....we were in paradise, great food,friendly staff and you will never want to go home....we had an amazing time.
Stayed 3 nights in May 2018

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is the best place we have stayed in Vanuatu, all of the hotel staff are friendly and helpful and snorkelling is fantastic. The food, especially catch of the day, was delicious and the included breakfast was great value. The tours are fun and the volcano was spectacular. We would definitely recommend this resort.
Stayed 4 nights in Apr 2018

10/10 Excellent

Bob, Minneapolis, MN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay for a cyclone!
The resort provides transportation to and from the Tanna Airport. When we arrived at the resort office we were greeted by the friendly staff ( and manager Wayne) while being handed a glass of fresh squeezed fruit juice during the check in process. We arrived before noon and our ‘hut’ was ready for us and we were able move in. When I put word hut in quotes I did that becomes it was much more - a nice spacious room with power outlets (220 - NZ plugs) running hot and cold water for the bathroom, mini fridge, double bed with netting and ceiling fan. Sorry - no air conditioning, but you probably won’t miss it as the breezes are perfect. We stayed 2 nights and completely enjoyed ourselves. Besides the many side trips available there was also an excellent dive shop. We did 2 reef dives and a dive to the Blue Cave. The experienced dive masters were great to dive with and very helpful to us as we were a little rusty when it come to diving. The restaurant was very good with a very decent menu and there was also a bar with a great happy hour daily. Everyone of the resort staff were friendly and helpful. Wayne was especially helpful for us when Cyclone Hola was nearing and our scheduled flight was cancelled - he worked his connections and got us seats in the last flight out even as his staff was preparing for high winds and rough seas. Wayne and the rest of the staff went out of their way to make sure that our vacation was the best possible experience at their resort - and they succee
Stayed 2 nights in Mar 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful resort in wilderness
Everything was good, unique bungalow warm and helpful staff. But everything here are expensive than other resort. I could understand because you find nowhere to eat no convenience store except in this resort.
Stayed 1 night in Feb 2018