10/10 Excellent
khurshid
Travelled with family
10 Jul 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time at Mnar Park Arrived around 10.30 pm and we're given a basement studio apart- not to our liking, not as shown on the website. Anas & management quickly, without fuss, upgraded us to one of their best apartments. The complex has beautiful surroundings, superbly located with magnificent views of the Atlantic &straight of Gibraltar from the balcony.
The restaurant has amazing panoramic views. breakfast was superb. Friendly & helpful staff, except Mustafa - he treated us very courteously first day, but next day, he got our order wrong -brought us fruit smoothies instead of orange juice and said orange juice had run out, yet soon after, he brought half a dozen glasses to the next table. Brought Moroccan Tea instead of English Breakfast Tea, We asked twice and the result was the same! Probably he was protesting because we didn't leave him a tip the first day.
Reception and security staff were very nice and helpful, especially Anas, Abde Ali, Hassan and Malak. Room service was excellent with premium quality toiletries , bedding/towels/beach towels.
Beautiful and very clean pool.
Kitchen was very well equipped with a hob/microwave/fridge.
Had a thrilling afternoon at the Aqua park. There are ample entertainment choices at the resort for the whole family.
Wi-fi in the room was poor, but it was fixed next day. It's about 10 mins drive to the centre, but we enjoyed the drive and it's well worth it. Deserves better than 3.5 rating. We'll definitely go back!!
khurshid
Stayed 4 nights in Jun 2024