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The Bala's Holiday Chalet

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Bala's Holiday Chalet

Aerial view
Property grounds
Family Suite, 1 Bedroom
Aerial view
Interior

Reviews

7.2 out of 10

Good

Popular amenities

  • Breakfast available
    Breakfast available
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping
  • Parking included
    Parking included
  • Free WiFi
    Free WiFi
  • Restaurant
    Restaurant

Explore the area

Map
Lot 55, Tanah Rata, Pahang, 39000
  • Parit Falls
    16 min walk
  • Kelab Golf Sultan Ahmad Shah
    18 min walk
  • Cameron Highland Golf Club
    2 min drive
  • Ipoh (IPH-Sultan Azlan Shah)
    119 min drive

Room options

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Family Suite, 1 Bedroom

Family Suite, 1 Bedroom

Family Suite, 1 Bedroom

  • Sleeps 4
  • 2 Double Beds OR 2 Twin Beds

View all photos for Raffles Suite

Raffles Suite

Raffles Suite

  • Sleeps 2
  • 1 King Bed

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The price is €65
for 1 night
includes taxes & fees
5 Dec - 6 Dec
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About this property

The Bala's Holiday Chalet

Tudor inn with area shuttle service and a coffee shop
A restaurant, a coffee shop/cafe, and coffee/tea in a common area are available at this smoke-free inn. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Other amenities include a business center, dry cleaning, and laundry facilities. Limited housekeeping is available.
The Bala's Holiday Chalet offers 40 accommodations with complimentary bottled water and complimentary toiletries. LCD televisions are featured in guestrooms. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested. Housekeeping is provided on a limited basis.
During your stay at The Bala's Holiday Chalet, you'll be within walking distance of Cameron Highland Night Market. Free WiFi in public areas, free self parking, and a free area shuttle are available.
  • Free WiFi
  • Free self parking
  • Enjoy Asian cuisine while dining at Planters Tea House
  • English breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Just a 2-minute drive from Cameron Highland Night Market and a few minutes from Parit Falls
  • Free local-area shuttle service
There's a restaurant on site, as well as a coffee shop/cafe. Public spaces have free WiFi. There's an onsite business center. A library, a terrace, and tour/ticket assistance are also featured at The Bala's Holiday Chalet. Self parking is free.

This 3-star Tanah Rata inn is smoke free.

For a fee, guests can enjoy English breakfast daily from 7:30 AM to 10:30 AM.
Planters Tea House - This restaurant specializes in Asian cuisine and serves breakfast, lunch, and dinner.

Languages

English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • Free local area shuttle

Food and drink

  • English breakfast available for a fee daily 7:30 AM–10:30 AM: MYR 12.00-29.50 for adults and MYR 12.00-29.50 for children
  • 1 restaurant and 1 coffee shop/cafe
  • Coffee/tea in a common area

Restaurants on site

  • Planters Tea House

Things to do

  • Billiards/pool table

Family friendly

  • Free area shuttle
  • Laundry facilities

Conveniences

  • Banquet hall
  • Front-desk safe
  • Library

Guest services

  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hairdryer (on request)
  • Private bathroom
  • Towels

Entertainment

  • LCD TV

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Connecting rooms available
  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out fee: MYR 100

Special check-in instructions

The front desk is open daily from 8:00 AM - 9:30 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for MYR 50.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately MYR 12.00 to 29.50 for adults, and MYR 12.00 to 29.50 for children
  • Late check-out fee: MYR 100
  • Crib (infant bed) fee: MYR 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
The front desk at this property is open daily from 8:00 AM - 9:30 PM.
Front desk staff will greet guests on arrival.

We should mention

  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Planters Country Hotel Tanah Rata
Bala`s Holiday Chalet Hotel Cameron Highlands
Planters Country Hotel & Restaurant Cameron Highlands/Tanah Rata
Planters Country Tanah Rata
Planters Country
Bala's Holiday Chalet Inn Tanah Rata
Bala's Holiday Chalet Inn
Bala's Holiday Chalet Tanah Rata
The Bala's Holiday Chalet Inn
The Bala's Holiday Chalet Tanah Rata
The Bala's Holiday Chalet Inn Tanah Rata

The Bala's Holiday Chalet Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 28 out of 112 reviews" "
Rating 8 - Good. 39 out of 112 reviews" "
Rating 6 - Okay. 24 out of 112 reviews" "
Rating 4 - Poor. 12 out of 112 reviews" "
Rating 2 - Terrible. 9 out of 112 reviews" "

6.8/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

4/10 Poor

stephen

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Swerve to avoid if you expect more than a backpack
Ok, I have no axe to grind and I do understand that this is an old place which harks back to the 1930s and 40s. Also, the staff were wonderful. But. I had to recheck the description on the Hotels.com website for the Raffles suite. The pictures were clearly the room type that I had booked but the room had been dressed for the photos. Reality was vastly different. The room was dingy, slightly mildewy and tatty. The bathroom was a disaster area. The eco light bulb shed a dim glow over a hostel like toilet bowl, basin and bath. There were no plugs for the bath nor basin and the massage shower in the room description was of the waterpik shower hose attachment they used to advertise on tv in America in the 70s. No hook on the wall to hang it from though. Morning of departure had no hot water coming through for a shower. The 30 inch LCD tv had 2 working channels. One lightbulb beside the bed had blown so it was impossible to read. A kettle was provided but with a puny 3 foot cable meant you had to put the thing on the floor to boil it. With a bit of investment this could be so much better but I would not recommend it now.
Stayed 1 night in Jun 2024

6/10 Okay

SOHAINI

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Variable Room design but.....
The Family Suite, 1 Bedroom was switched to another room as my guests were not willing to climb the steep hill everytime. But the room given was not a Family Suite, 1 Bedroom, yet the receptionist told us, same rate only different design.
Stayed 2 nights in Feb 2024

4/10 Poor

Liudmyla

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The place have an interesting concept, however it needs to be renovated. While the room itself is nice, the bathroom is very bad and loosy - it’s doesn’t match the style and it wasn’t nice to use it. Also, the towels are very old and in bad state, it feels like the owners save money on everything. WiFi never worked. The price for staying is overrated. Same comes for the price for the restaurant and especially, breakfast - it’s very basic for 40 ringgits. On the good side, the personal was always nice and helpful. Scones are good (though, pricey and comes with the basic tea). The territory around looks nice. If management wasn’t that greedy, it would be a really perfect place to stay. Right now, it’s not. It needs improvements.
Stayed 3 nights in Dec 2023

2/10 Terrible

Dhanita

Stayed 3 nights in Oct 2023

2/10 Terrible

Eve

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
1) important thing no toilet paper 2) food no worth the price 3) pillow & bed not comfortable 4) the place take photo super nice
Stayed 1 night in Sep 2023

8/10 Good

Richard

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

8/10 Good

Andrew

Travelled with partner
Liked: Cleanliness, staff & service
Cosy and remote compared to many of the larger hotels we saw in the area. Quirky (if dated) colonial time warp!
Stayed 2 nights in Jul 2023

8/10 Good

Noorrafidah

Stayed 2 nights in Nov 2022

4/10 Poor

rebecca

Disliked: Cleanliness, staff & service, property conditions & facilities
很不满意，因为房间的床单，被单和枕头套都很肮脏，酒店比较旧，清洁做的很差，工作人员也不戴口罩，服务很一般，反正这体不是很满足，房间价格也不值得，只是酒店外观很好看而已
Stayed 2 nights in Aug 2022

6/10 Okay

Nicole

Disliked: Cleanliness, property conditions & facilities
Beautiful hotel, but dissapointing stay.
The hotel itself is very charming with a lot of history and character and well worth the visit. We enjoyed a nice breakfast and dinner at a reasonable cost during our stay. Our room and the service however were both a little disappointing. Room run down and in need of attention. i.e. - broken toilet seat, furniture covered with dead ants, cobwebs throughout room etc. No fridge or heating/cooling. Wifi virtually non-existent. Room not serviced for our 3 day stay despite this being part of advertised package. Advertised shuttle bus into town not currently operating. Not enough staff and subsequently they were all run off their feet - potentially covid related. Despite this, staff were pleasant and helpful, just sparse.
Stayed 3 nights in Aug 2022

8/10 Good

cecilia

Stayed 1 night in Jun 2022

8/10 Good

Ruth

Travelled with family
Liked: Cleanliness, staff & service
Cameron highlands
Our stay in Cameron Highlands was fair. The traffic and road conditions getting there were difficult to say the least. Be sure to go during the week and not on a weekend as traffic will cause delays. Be prepared for windy and narrow roads. Most of the sites seemed gimmicky or required more time driving. Overall, we were disappointed.
Stayed 3 nights in Jun 2022

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
A bit frustated
Not so happy. Room are gloomy, insuffienct light for kids to play & study. Furniture are old and some of it already damaged. No safe box provided.
Stayed 2 nights in Dec 2021

8/10 Good

Nittha

Stayed 2 nights in Oct 2021

10/10 Excellent

Anna, Kuala Lumpur

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ambience and english old style accommodation really attracted me to this place. The place is full of greeneries, flowers and chirping birds, secluded from the busy touristy place. I can stay all day here just chilling in the garden.
Stayed 1 night in Dec 2020

8/10 Good

Jeff

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

8/10 Good

Sharifah

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this place and service. tea and scones. Like the simple and quiet surroundings. Great place to chill. Boss is friendly too.
Like this simple breakfast... Scones
Morning View.... From chalet
Nice setting... Everything so colonial style and British feel... Hahaha
History of this chalet...
Stayed 1 night in Nov 2019

10/10 Excellent

Marie, Singapore

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service
I LOVED OUR STAY AT BALA'S! The place was surreal like out from a storybook. It was like staying at Snow White's cottage. The were LOTS OF greenery, red plaid tablecloth with yummy homemade looking breakfast (and sometimes breakfast with the famous Mr Bala, himself.) A very nice and warm man, made us feel very welcomed! He even does inspection around the house, as he is very involved with renovations and upgrades etc! Okay, so coming back to the rooms we stayed in. Interior wise we were contented with the look and feel, clean but minor cardboard defects, and a weird hot water supply where it changes if you don't know how to use it. (Trick is : to turn the knob to your desired heat, then pull the knob. Otherwise it will get suddenly ice cold!) Either than that. I LOVED THE EXPERIENCE! Lovely Tudor with a beautiful patio! Alongside with the Cameron Highlands weather! It's Perfect! 👌
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
It's a very nice place to stay; very tastefully decorated with a very friendly staff. However, there was a big minus that would make us hesitate staying there again in the future. We didn't have warm water all the time. One day we got back in from a hike and we were drenched due to the rain. It was 17 degrees outside and with no heating and no warm water in the room, that was a bit too much. They tried to fix it, but even when we had warm water for a few minutes, the water pressure was very very low.
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Pleasant stay
Comfortable and quiet environment.
Stayed 3 nights in Sep 2019

8/10 Good

JunJun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

8/10 Good

Ahmad, Setapak

Travelled with family
Liked: Cleanliness, staff & service, amenities
English-style surrounding elevates my holiday experience. A few drawbacks are main room lighting flicker and inconsistent hot water supply.
Stayed 2 nights in Jul 2019

10/10 Excellent

TEOH

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
A standard well below expectations
This is a very tired hotel in need of an update. The wifi did not work and the room was damp. With so many hotels in the area, I would not stay here again.
Stayed 2 nights in Jun 2019