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12 Aug 2020 by Swissotel Tallinn General Manager
Dear Guest, Thank you for your feedback! Feel free to share some additional comments, so that we could improve our services for the future. We hope to welcome you back in Swissotel Tallinn soon! Kind regards, Gilles Felgen Swissotel Tallinn General Manager
10 Dec 2019 by Swissotel Tallinn General Manager
Dear Guest, Thank you for staying at Swissotel Tallinn.We are very happy that you enjoyed your stay with us. We hope to welcome you back in Swissotel Tallinn soon! Kind regards, Gilles Felgen Swissotel Tallinn General Manager
10 Nov 2019 by General Manager
Dear guest, Thank you for staying at Swissotel Tallinn. We would like to mention that we have one of the biggest hotel rooms in Tallinn which is 28m2. We are sorry to hear that the pillow did not meet your expectations. In Swissotel we have also the pillow menu where guests can select their personal favourite from the wide range of pillows on the à la carte pillow menu, for a deep, restful and relaxing sleep. We are very sorry to hear of the problem with the shower. We also started to renovation the rooms and we are constantly working to improve for more better services. Hopefully, you´ll consider staying with us once again! Kind regards, Gilles Felgen Swissotel Tallinn General Manager
19 Sep 2024 by Anette
Dear Pasi, Thank you for your positive rating. We appreciate your kind feedback and look forward to welcoming you back soon. Best regards, Roxana GheorgheSwissôtel TallinnGeneral Manager
4 Sep 2024 by Anette
Dear Beata, Thank you for your positive rating. We appreciate your feedback and look forward to welcoming you back soon. Sincerely, Roxana GheorgheSwissôtel TallinnGeneral Manager
7 Aug 2024 by Roxana Gheorghe
Dear Tomi,Thank you for your fantastic review!We’re thrilled to hear that you had an amazing experience at Swissotel Tallinn and enjoyed our central location in the heart of the city.We look forward to welcoming you back soon!Best regards,Roxana GheorgheGeneral ManagerSwissotel Tallinn
31 Jan 2024 by Swissôtel Tallinn
Dear Eeva, Thank you for your honest review. We apologize for the experience not matching your expectations and your feedback about the TV and the air-conditioner is very much appreciated. We hope to welcome you back again and show you actions we took from your commentaries. Kind regards, Gilles Felgen Swissôtel Tallinn General Manager
The following facilities are closed seasonally each year. They will be closed from 21 January to 27 January:
The property will be renovating from 21 January 2025 to 29 January 2025 (completion date subject to change). The following areas are affected:
Alternative facilities will be available off-site during the renovation.
During renovations, the hotel will make every effort to minimise noise and disturbance.
Swissotel Tallinn offers its guests a full-service spa, an indoor pool, and a health club. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A business centre, meeting rooms, and limo/town car service are available. A hot tub, a sauna, and spa services are also featured at the luxury Swissotel Tallinn. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Parking is available for a fee. This 5-star Tallinn hotel is smoke free.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Internet access - wireless
Self parking (surcharge)
Swissotel Tallinn offers 238 accommodations with minibars and laptop-compatible safes. This accommodation offers separate sitting areas. Beds feature premium bedding. A pillow menu is available. LED televisions come with cable channels. Bathrooms include baths or showers, dressing gowns, slippers and designer toiletries. This Tallinn hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 11:00 AM and at the weekend from 7:00 AM to noon.
Horisont Restaurant & Bar – Overlooking the ocean, this restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.
No3 Lobby Lounge – This lobby lounge only serves light fare. Open selected days.
The Quarter – This restaurant only serves breakfast. Open daily.
Horisont Bar – On-site coffee shop. Guests can enjoy drinks at the bar. Open selected days.
Cigar Lounge – On-site coffee shop. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.
An indoor pool and Access to hot tub are on site. Other recreational amenities include a health club and a sauna.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Pürovel Spa and Sport has 4 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Swissotel Tallinn offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Apple Pay
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed spa access fee is waived for bookings in Executive Rooms and Suites.
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Eurocard, debit cards, cash, mobile payments and Apple Pay. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
