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Pullman Taiyuan

4.5 star property

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Photo gallery for Pullman Taiyuan

Exterior
Superior Suite, 1 King Bed, Club lounge access
Lobby lounge
Exterior
Property amenity

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Air conditioning
  • 24/7 front desk
  • Housekeeping
  • Gym

Explore the area

Map
No 7 Jin An East Street, Xinghualing District, Taiyuan, Shanxi, 30009
  • Fen River Source
    ‪14 min walk‬
  • Chongshan Monastery
    ‪4 min drive‬
  • Muslim Temple
    ‪6 min drive‬
  • Taiyuan (TYN-Wusu)
    ‪22 min drive‬

Room options

View all photos for Superior Suite, 1 King Bed, Business Lounge Access

Premium bedding, down duvets, minibar, in-room safe

Superior Suite, 1 King Bed, Business Lounge Access

  • 68 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, 2 Single Beds

  • 38 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Single Beds, Business Lounge Access (Executive, High Floor)

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, 2 Single Beds, Business Lounge Access (Executive, High Floor)

  • 38 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed

Premium bedding, down duvets, minibar, in-room safe

Superior Room, 1 King Bed

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Business Lounge Access (Executive, High Floor)

Deluxe Room, 1 King Bed, Club lounge access (Executive, High Floor)

Deluxe Room, 1 King Bed, Business Lounge Access (Executive, High Floor)

  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Business Lounge Access

Deluxe Suite, 1 King Bed, Club lounge access

Deluxe Suite, 1 King Bed, Business Lounge Access

  • 78 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

  • 38 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

View from property

JW Marriott Hotel Taiyuan

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
5.0 out of 5, Exceptional, (1)
The price is €111
for 1 room
includes taxes & fees
9 Mar - 10 Mar
JW Marriott Hotel Taiyuan

About this property

Pullman Taiyuan

Luxury hotel connected to a shopping center in Xinghualing District with 3 restaurants
Along with 3 restaurants, this hotel has an indoor pool and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, 24-hour room service, and a business center. Housekeeping is available on request.
Pullman Taiyuan offers 279 accommodations with iPod docking stations and minibars. Beds feature down comforters and premium bedding. A pillow menu is available. 42-inch LED televisions come with premium satellite channels and video-game consoles. Bathrooms include separate bathtubs and showers with rainfall showerheads, spring water baths, bathrobes, and slippers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
With your stay at Pullman Taiyuan, you'll be connected to a shopping center and within walking distance of Fen River Source. Free WiFi in public areas, free self parking, and 3 restaurants are available.
  • Free WiFi and wired Internet
  • Free self parking
  • Enjoy a meal at the buffet restaurant or drinks at the lobby lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • 14 minutes by foot from Fen River Source and a 4-minute drive from Chongshan Monastery
Pullman Taiyuan offers its guests an indoor pool and a fitness center. There are 3 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A business center and 7 meeting rooms are available. A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Pullman Taiyuan. Free self parking is available.

Smoking is allowed in designated areas at this 4.5-star Taiyuan hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 10:30 AM.
Pullman Taiyuan has 3 restaurants serving breakfast, lunch, and dinner.
Up@2nd - This buffet restaurant specializes in international cuisine. Open daily.
Yan Chinese Restaurant - This restaurant specializes in Regional cuisine and serves lunch and dinner. Open daily.
V Lounge - This lobby lounge serves light fare only. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekends: CNY 108 per person
  • 3 restaurants
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Up@2nd
  • Yan Chinese Restaurant
  • V Lounge

Things to do

  • Fitness centre
  • Indoor pool

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Reception hall
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business centre
  • Meeting rooms - 7

Outdoors

  • Garden
  • Pool sunloungers
  • Terrace
  • Vegetable garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • Reusable cups only
  • Reusable tableware only
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bath and shower
  • Spring water bath
  • Towels

Entertainment

  • 42-inch LED TV
  • iPod dock
  • Premium channels
  • Satellite channels
  • Video game console

Food and drink

  • Free bottled water
  • Minibar

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Water-efficient showers only
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Pullman Taiyuan

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CNY 230.0 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 108 per person
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: CNY 230.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Pullman Taiyuan Hotel
Pullman Taiyuan
Pullman Taiyuan China - Shanxi
Pullman Taiyuan Hotel
Pullman Taiyuan Taiyuan
Pullman Taiyuan Hotel Taiyuan

Pullman Taiyuan Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 37 out of 66 reviews
Rating 8 - Good. 22 out of 66 reviews
Rating 6 - Okay. 3 out of 66 reviews
Rating 4 - Poor. 2 out of 66 reviews
Rating 2 - Terrible. 2 out of 66 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Al

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property in the Northern area of the town. Totally worth it!
Stayed 4 nights in May 2024

10/10 Excellent

QINGHUI

Liked: Cleanliness, staff & service, property conditions & facilities
VERY HELPFUL STAFF
Stayed 1 night in May 2023

10/10 Excellent

Arun

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
4 day stay in Taiyuan
The hotel is upscale and the location is great. There is a mall across the side street that has a supermarket in the basement, as well as some restaurants. The staff is excellent and very helpful.They will go out of their way to make you comfortable. Ivo Chen was very helpful and spoke excellent English, which was great as I do not speak any Chinese. He also arranged for extra water bottles. I ate a buffet lunch on Friday in the restaurant and they had a nice variety of dishes. Tracy was very helpful and asked me if I wanted to have steak which I did not know was available. The steak was quite thin, but decent. It was the Mid Autumn festival and Tracy sent extra moon cakes to my room. Mike was also helpful, along with the other front desk staff.
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Staff were friendly and helpful, also loved Accor's signature perfume throughout the property.
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything! The hotel is outstanding! Staff were helpful at all times even into the late evening. Food was always top class and the size of the room was very big. I had a delightful time!
Stayed 6 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice staffs, room is clean, meet my expectation for a five stars hotel
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Stayed 4 nights in Dec 2018

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
a hotel never come back
room is very very hot despite we already turn off the air conditioning. Breakfast is terrible
Stayed 2 nights in Dec 2018

8/10 Good

HSU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018

6/10 Okay

Elizabeth

Liked: Cleanliness, staff & service
Wifi was funny,and the breakfast was a bit sparse.The staff were very helpful though.
Stayed 1 night in Nov 2018

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The air conditioning is terrible. It was kept at 28 C at all time. Too hot when sleeping. Bell service is poor.
Stayed 2 nights in Oct 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible. They only have the heater working, so it’s very hot and can’t sleep.
Stayed 1 night in Oct 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The check in was ok, no help with luggage and staff not welcoming. I only stay here because it is clean and the price is decent. They say the hotel is non-smoking, but cigarette smell came into our room everyday and caused us to keep coughing. When complained to the night duty manager, he said “yes, it’s non-smoking, but Chinese people don’t pay attention” He simply implied that he would not go and check who was smoking....this is so unacceptable. They really need better hospitality training!!
Stayed 2 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
A bit confusing to find, as it’s in a residential community. But this hotel is very clean and quiet. The lobby and rooms are nice and modern. The executive lounge was very nice. Staff are friendly. Quiet gem in a noisy city
Stayed 2 nights in Jun 2018

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed stay there,will visit it again next time .
Great services,very friendly staffs,new hotel,next to shopping mall,
Stayed 1 night in Sep 2017

8/10 Good

Darrell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the better places in Taiyuan
The rooms are nice. The place is clean and up to date. I was dissatisfied with the drinks and food. The hotel bars are all closed by midnight and no spirits in the mini bar. Breakfast needs work - there was no one else waiting for an omelette and I still waited 20 minutes.
Stayed 1 night in Sep 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017

10/10 Excellent

Keila Vasti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good cost benefit
Very nice and helpful staff
Stayed 2 nights in May 2017

10/10 Excellent

shaojie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Si Ru

Liked: Staff & service, property conditions & facilities
Convenient and good service.
The hotel is great for its value. However, the bathroom we had wasn't that clean.

10/10 Excellent

Lai Ching

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
comfortable and clean hotel
i was there for only one night so didnt get to see what's around the hotel. but the hotel itself is very comfortable and breakfast was good.

8/10 Good

Stephen-Claude, Jamaica living Beijing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful tay
We stayed here for four night, and it was very pleasant. The facility was great, simply elegant, and the staff was really friendly and helpful. I would definitely be staying here again when I am in Taiyaun, or if they have other locations worldwide.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, but not Pullman quality
The room and hotel were beautiful. The staff was eager to help. We decided to book this hotel for a staycation and were especially excited to use the pool. Unfortunately, the pool was closed for maintenance for most of our visit. The hotel staff knew it was going to be closed and failed to tell us at check-in. When we inquired mid-way through our stay about staying another night so we could have more time at the pool, the front desk staff was not willing to budge on price or even include breakfast for the extra night. During the small amount of time we were able to use the pool, we were told that we must use swim caps in the pool. This rule was not posted anywhere. I offered to buy swim caps to use and was told they did not have any for sale. If this is going to be a rule of the hotel, they need to make swim caps available to buy. The room service and restaurant food was decent but not especially good. At one point we ordered a pizza which had no seafood listed in its ingredients on the menu. When the pizza came out forty minutes later, it was covered in shrimp and scallops. I am allergic to shrimp so we had to wait another 30 minutes for them to remake the pizza. Again, the employees are kind and helpful, but the hotel has a long way to go to meet typical Pullman standards.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The reception staff was very friendly and gave us the rooms exactly what we requested for. It was an efficient checking in without any problem. We only found the Chinese restaurant service a bit slow and the food was only average. Overall we enjoyed staying at the hotel which we felt was very comfortable and luxurious for the price we paid for. Definitely worth going back again.