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Chateau Star River Taiyuan

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Chateau Star River Taiyuan

Lobby
Indoor pool
Courtyard view
Standard Room, 1 King Bed, Pool View
Exterior

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Room service
  • Spa
  • Gym

Explore the area

Map
Chateau Star River, No. 2 Xinghe, West Road, Xiaodian District, Taiyuan, Shanxi, 030006
  • Shanxi University
    9 min drive
  • 尚膳私房菜
    9 min walk
  • Taiyuan South Railway Station
    19 min drive
  • Taiyuan (TYN-Wusu)
    13 min drive

Room options

View all photos for Standard Twin Room, Garden View

Premium bedding, down duvets, free minibar items, in-room safe

Standard Twin Room, Garden View

  • 66 sq m
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Executive King Room, Pool View

Premium bedding, down duvets, free minibar items, in-room safe

Executive King Room, Pool View

  • 66 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive King Room, Garden View

Courtyard view

Executive King Room, Garden View

  • 66 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Business Room, 1 King Bed, Pool View

Business Room, 1 King Bed, Pool View

Business Room, 1 King Bed, Pool View

  • 66 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Business Twin Room, Garden View

Premium bedding, down duvets, free minibar items, in-room safe

Business Twin Room, Garden View

  • 66 sq m
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Deluxe Twin Room, Garden View

Premium bedding, down duvets, free minibar items, in-room safe

Deluxe Twin Room, Garden View

  • 66 sq m
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Deluxe Room, 1 King Bed, Pool View

Deluxe Room, 1 King Bed, Pool View

Deluxe Room, 1 King Bed, Pool View

  • 66 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Pool View

Standard Room, 1 King Bed, Pool View

Standard Room, 1 King Bed, Pool View

  • 66 sq m
  • Sleeps 3
  • 1 King Bed

About this property

Chateau Star River Taiyuan

Riverfront Taiyuan hotel in Xiaodian District with 2 restaurants
Along with 2 restaurants, this hotel has a full-service spa and an indoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge, and a sauna are onsite. Limited housekeeping is available.
Chateau Star River Taiyuan offers 352 air-conditioned accommodations with minibars (stocked with some free items) and espresso makers. Rooms open to balconies. These individually decorated accommodations have separate sitting areas. Beds feature down comforters and premium bedding. A pillow menu is available. 40-inch LED televisions come with cable channels. Bathrooms include separate bathtubs and showers with hydromassage showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered on a limited basis.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, 皇室水疗. Services include hot stone massages, Thai massages, and manicures and pedicures. A variety of treatment therapies are provided, including hydrotherapy and reflexology. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

During your stay at Chateau Star River Taiyuan, you'll be close to Shanxi University. Features include free WiFi in public areas and free self parking, plus 2 restaurants.
  • Free WiFi
  • Free self parking and extended parking
  • For dining with garden views, stop by E-cafe, one of the property's 2 restaurants
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Treat yourself to Thai massages, hydrotherapy, or reflexology at 皇室水疗
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a gym, a sauna, and basketball
  • 9 minutes by car from Shanxi University and 10 minutes from Binhe Park
  • Train station pick-up and train station drop-off shuttle service available for a fee
Chateau Star River Taiyuan offers its guests a full-service spa, an indoor pool, and a health club. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business center and meeting rooms are available. A sauna, spa services, and gift shops/newsstands are also featured at the luxury Chateau Star River Taiyuan. A train station pick-up service and a train station drop-off service are available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this Mediterranean Taiyuan hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10 AM.
E-cafe - Overlooking the pool and garden, this buffet restaurant serves breakfast, lunch, and dinner.
24-hour room service is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free extended parking on site
  • Free off-site parking
  • Return train station shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: CNY 194 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • E-cafe
  • Always Cantonese

Things to do

  • Basketball
  • Billiards/pool table
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Sauna

Family friendly

  • Indoor pool
  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry-cleaning service
  • Housekeeping (limited)
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Turndown service

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden

Spa

  • Hydrotherapy
  • Manicures and pedicures
  • Massage - hot stone
  • Massage - Thai
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Down duvet
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Hydromassage showerhead
  • Private bathroom
  • Separate bath and shower
  • Towels

Entertainment

  • 40-inch LED TV
  • TV channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free minibar (some items)

More

  • Desk
  • Free local calls
  • Individually decorated
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Turndown service

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CNY 378.82 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 194 per person
  • Rollaway bed fee: CNY 378.82 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Chateau Star River Taiyuan offers transfers from the train station (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Chateau Star River Hotel Taiyuan
Chateau Star River Taiyuan
Chateau Star River Taiyuan China - Shanxi
Chateau Star River Taiyuan Hotel
Chateau Star River Taiyuan Hotel
Chateau Star River Taiyuan Taiyuan
Chateau Star River Taiyuan Hotel Taiyuan

Chateau Star River Taiyuan Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 4 out of 8 reviews" "
Rating 8 - Good. 2 out of 8 reviews" "
Rating 6 - Okay. 2 out of 8 reviews" "
Rating 4 - Poor. 0 out of 8 reviews" "
Rating 2 - Terrible. 0 out of 8 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Rui, Toronto, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel - far more luxurious than I expected - friendly and attentive/helpful staff, with English-speaking representatives as well.
Stayed 7 nights in Oct 2018

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would stay again
The service was excellent, facilities outstanding! I am sure this place is spectacular in the summer. Unfortunately during my stay, the garden area was in winter mode. Food and amenities were more than warm enough to make up for the cold weather.
Stayed 4 nights in Jan 2018

6/10 Okay

Verified traveller

Disliked: Cleanliness, room comfort
Near the airport but hard to find
The tourist desk at the airport did not know this 5Star hotel. After calling the hotel and getting the directions for the Taxi in Chinese, the driver could not find it either. Mid April the hotel turned off the heat already and the room was very cold. They did give me a small space heater but it was barely enough for the big room they put me in. The carpets in the room were quite dirty and showed its age.

8/10 Good

RIV, Delaware, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great business hotel
Guest manager extremely reactive and helped with flight modifications late at night.

8/10 Good

JENG HAW

Liked: Staff & service, property conditions & facilities, room comfort
尙可，有時電話收訊不良。
內裝有點舊，但是還可以接受。進出要打車，而且車竟然不能開到門口！
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
房间带池景阳台，交通便利，风景不错
去看演唱会会很方便～