Hotel with free parking, a quick walk to Beitou Thermal Valley
This hotel features a restaurant, coffee/tea in a common area, and a 24-hour front desk. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Additionally, tour/ticket assistance, a TV in a common area, and a porter/bellhop are onsite.
Phoenix Pavilion Hot Spring Hotel offers 25 air-conditioned accommodations with complimentary bottled water and slippers. Each accommodation is individually decorated. LED televisions come with digital channels.
Bathrooms include shower/tub combinations, spring water baths, and hair dryers. This Taipei hotel provides complimentary wireless Internet access. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at Phoenix Pavilion Hot Spring Hotel, you're just a quick walk from Beitou Hot Springs Park. You'll find features like free WiFi in public areas, free self parking, and a free area shuttle.
Free WiFi
Free self parking
Enjoy a bite to eat at the restaurant
Taiwanese breakfast served daily for a fee
Services include tour or ticket assistance, a porter, and luggage storage
Just a 4-minute walk from Beitou Thermal Valley and 10 minutes by car from Shilin Night Market
Free local-area shuttle service
There's a restaurant on site. WiFi is free in public spaces. A free area shuttle within 2 kilometers is available. Phoenix Pavilion Hot Spring Hotel also features tour/ticket assistance, coffee/tea in a common area, and a front-desk safe. Limited free parking is available on a first-come, first-served basis.
Smoking is allowed in designated areas at this 3-star Taipei hotel.
For a fee, guests can enjoy Taiwanese breakfast daily from 8:00 AM to 10:00 AM.
Phoenix Pavilion Hot Spring Hotel has a restaurant on site.
Languages
Chinese (Mandarin)
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
Free self-parking on site
Limited on-site parking
Return airport shuttle (surcharge)
Free local area shuttle up to 2 kilometres
Food and drink
Taiwanese breakfast available for a fee daily 8:00 AM–10:00 AM: TWD 100 for adults and TWD 100 for children
1 restaurant
Coffee/tea in a common area
Family friendly
Free area shuttle
Conveniences
Front-desk safe
Water dispenser
Guest services
24-hour front desk
Daily housekeeping
Luggage storage
Porter/bellhop
Tour/ticket assistance
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have any lifts
In-room accessibility
More
Designated smoking areas (fines apply)
TV in lobby
Room amenities
Bedroom
Air conditioning
Bed sheets
Blackout drapes/curtains
Bathroom
Hairdryer
Private bathroom
Shampoo
Shower/bath combination
Spring water bath
Toilet paper
Towels
Entertainment
Digital channels
LED TV
Food and drink
Electric kettle
Free bottled water
More
Free local calls
Individually decorated
Slippers
Policies
Check-in
Check-in start time: 7:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before noon
A late check-out fee will be charged
Special check-in instructions
Front desk staff will greet guests on arrival
Starting January 1, 2025, this property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.
Access methods
Staffed front desk
Pets
No pets allowed, but service animals are welcome
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for Taiwanese breakfast: approximately TWD 100 for adults and TWD 100 for children
A late check-out fee will be charged
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Front desk staff will greet guests on arrival.
We should mention
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Property is also known as
Phoenix Pavilion Hot Spring Hotel Taipei
Phoenix Pavilion Hot Spring Hotel
Phoenix Pavilion Hot Spring Taipei
Phoenix Pavilion Hot Spring
Phoenix Pavilion Hot Spring
Phoenix Pavilion Hot Spring Hotel Hotel
Phoenix Pavilion Hot Spring Hotel Taipei
Phoenix Pavilion Hot Spring Hotel Hotel Taipei
Phoenix Pavilion Hot Spring Hotel Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The in room onsen was glorious after a long flight. It was easy to get picked up from station in the free shuttle (using MRT payphone for free - ask in the ticket booth)
Very pretty room & lovely surrounding countryside.
We stayed in their premier room at a higher than usual rate as compared with other hotels nearby. It was disappointing because of the room was dusty and didn’t come with heat air conditioning.
Hopefully their management will improve the room condition if they want to continue charging at premium price.
There’s no lift and very tiring to climb up and down. The room needs to be sound proof as the door is very thin and some hotel guests are very noisy at night. However, the driver of the free shuttle is very friendly and helpful and the receptionist is also very nice.
Verified traveller
Stayed 2 nights in Jan 2020
8/10 Good
Verified traveller
Travelled with family
17 Jan 2020
Liked: Staff & service
Disliked: Room comfort
Great but no lift
Service is very good as the staff is very friendly and helpful. However, there’s no lift and it’s tiring to climb all the way up to the 3rd floor. The beds are one the hardest that I have ever slept on.
The hotel is up on a small hill among many other hot springs hotels. We have a room with a hot springs tub that white sulfur hot springs comes directly in. The people there were super nice. You call them when you get off the MRT station and they will send a car to pick you up. There is a bus stop by the hotel but is a small shuttle bus, don’t bring luggage onto the bus , there is no room for luggage. One can walk down to Beitou city centre about 10-15 minutes. Breakfast is included and it’s the Taiwanese style breakfast, no beacon nor sausages.
Property is clean and unique. Very traditional Taiwanese feel stay. It feels like we are staying at our relative house than hotel. All staff take care of our families and friends like our relatives. I am truly impressed and touch by their effort and kindness. Will like to take this opportunity to thanks them and tell them I will definitely stay with them again.
The staff is very helpful and nice. The breakfast is homemade style. However the dish is a little bit salty. If the hotel can provided more vegetables,it would be nice!
Verified traveller
Stayed 2 nights in May 2019
6/10 Okay
Shu
6 May 2019
Disliked: Amenities
Bathing with hot spring water everyday.
Bed a bit flimsy. No elevator/lift and spiral stair a bit danger.
We traveled as a family with 2 teens and booked the family suite as it had 2 bedrooms. It met our expectations. The outdoor private bath was a lovely feature. There is also an indoor tub in the bathroom but sounds carry from the hotel’s bath next door. The living room is a tatami, it would have been nice to have options to comfortably sit together. Wifi was okay. Breakfast buffet is Taiwanese style and The hotel is uphill and difficult to find the first time. We used the free shuttle feature a few times which was a nice feature. Beitou is a really nice area and worth visiting.
Staffs are friendly. my parents flight need them to depart at 3:30am, the hotel gladly pack thier breakfast for them which is so sweet. They offered service to send you to beitou town as well. Highly recommended !
Free shuttle to MRT between 9-10, friendly staff, comfy bed, convenient store (walking distance 5 mins), simple breakfast.
No lift and strong sulfur smell.