Guesthouse with a 24-hour front desk, a short walk to Taipei Main Station
Laundry facilities, a 24-hour front desk, and tour/ticket assistance are available at this smoke-free guesthouse. WiFi in public areas is free. Other amenities include a front-desk safe.
Hinoen Hotel offers 35 air-conditioned accommodations with safes and complimentary bottled water. Accommodations offer separate sitting areas and include desks. Flat-screen televisions are featured in guestrooms.
Bathrooms include slippers, bidets, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.
Our customers tell us they can't get enough of Hinoen Hotel's great location. During your stay, you're just a quick walk from Taipei Main Station. Free WiFi in public areas, a roundtrip airport shuttle (surcharge), and laundry facilities are available.
Free WiFi
Amenities include a front-desk safe, laundry facilities, and an elevator
Guests have great things to say about the location and the helpful staff
Within a 15-minute walk of Taipei Main Station and Ningxia Night Market
Airport shuttle service available for a fee
As a guest of Hinoen Hotel, you'll find tour/ticket assistance, laundry facilities, and a front-desk safe. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee.
This 3-star Taipei guesthouse is smoke free.
Languages
Chinese (Mandarin), English, Japanese
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
No on-site parking available
24-hour return airport shuttle (surcharge)
Family friendly
Laundry facilities
Soundproofed rooms
Conveniences
Lift
Front-desk safe
Guest services
24-hour front desk
Daily housekeeping
Laundry facilities
Tour/ticket assistance
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Well-lit path to entrance
More
Smoke-free property
Room amenities
Bedroom
Air conditioning
Bed sheets
Blackout drapes/curtains
Bathroom
Bidet
Free toiletries
Hairdryer
Private bathroom
Shampoo
Toilet paper
Toothbrush and toothpaste
Entertainment
Flat-screen TV
Food and drink
Free bottled water
More
Desk
Iron/ironing board (on request)
Laptop-friendly workspace
Safe
Separate sitting area
Slippers
Soundproofing
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
No pets allowed
Children and extra beds
Children are welcome.
Kids stay free! One child 5 years old or younger stays free when using existing bedding.
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Airport shuttle fee: TWD 1600 per vehicle (one-way, maximum occupancy 4)
Towels fee: TWD 50 per person, per night (or guests may bring their own)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
Hinoen Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival.
We should mention
One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
Property is also known as
HINOEN HOTEL Taipei
HINOEN HOTEL Guesthouse
HINOEN HOTEL Guesthouse Taipei
Hinoen Hotel Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 242 out of 403 reviews" "
10 - Excellent
242
Rating 8 - Good. 122 out of 403 reviews" "
8 - Good
122
Rating 6 - Okay. 28 out of 403 reviews" "
6 - Okay
28
Rating 4 - Poor. 9 out of 403 reviews" "
4 - Poor
9
Rating 2 - Terrible. 2 out of 403 reviews" "
2 - Terrible
2
9.0/10
Cleanliness
9.4/10
Staff & service
8.6/10
Amenities
8.6/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
4/10 Poor
Cory Robert
Travelled with family and small children
20 Aug 2024
Disliked: Property conditions & facilities
This hotel describes itself as a Japanese brand - falsely alluding to that as its overall standard, which it is not. Most staff were friendly and efficient. Free coffee was better than the coffee we had at another Japanese 5-star we stayed at prior. Public areas look dated though branded/renovated as a new hotel.
The bathroom smelled like a sewer with bugs flying around. Shower doors couldn't hold water. Room service was unpleasant when asked for more towels to dry the floor OURSELVES as if we did something wrong. The laundry room was clean with thoughtful facilities. Washing machines have Chinese directions only but the dryers are bilingual.
Room rate was close to 4-star level but felt like a 2-star.
very clean with good flooring (not carpet) but room humidity was too high despite using dehumidifier function. first room had a faulty AC which made noise. second room had a poor smell from the plumbing and a rattling wall panel that shook eith passing traffic. laundry facilities were good, though. the room is small.
Cleanliness is top notch, we feel so comfortable being in the room. But sound proofing is poor, we got woken up every night when next door came back and close the door, also when there is someone talking in the hallway it feels like they are just next to us, we can hear everything.
Simple and fuss free hotel with friendly staff. Within walking distance to Taipei main station which is extremely convenient. Surprised to find out there is free laundry washer and dryer services on premise.
This is the second time I stayed in Hinoen when I visited Taipei. It did not disappoint. The quality of service is consistently good and staff is courteous and helpful. I will stay again next time.