Emerald Queen Hotel & Casino

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Emerald Queen Hotel & Casino

Front of property
Courtyard
Spa
Standard Room, 2 Queen Beds
Suite | Living area

Reviews

7.4 out of 10

Good

Popular amenities

  • Pool
  • Bar
  • Gym
  • Breakfast available
  • Pet-friendly
  • 24/7 front desk

Explore the area

Map
5700 Pacific Highway East, Fife, WA, 98424
  • BJ's Bingo
    15 min walk
  • Tatoosh Grill
    3 min walk
  • Tacoma Dome Station
    5 min drive
  • Seattle, WA (SEA-Seattle - Tacoma Intl.)
    24 min drive

Room options

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Standard Room

  • Sleeps 3
  • 1 King Bed OR 1 Double Sofa Bed

Suite

  • Sleeps 5
  • 1 King Bed OR 1 Double Sofa Bed

Similar properties

About this property

Emerald Queen Hotel & Casino

Hotel with a casino, in the vicinity of Emerald Queen Casino
This hotel features a casino, an outdoor pool, and a restaurant. Valet parking is free. Additionally, a nightclub, 3 bars/lounges, and a fitness center are onsite. Change of towels is available on request.
Emerald Queen Hotel & Casino offers 103 accommodations with safes and coffee/tea makers. Beds feature down comforters. 42-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of towels can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Emerald Queen Hotel & Casino. During your stay, you'll be within walking distance of BJ's Bingo. Enjoy features like free valet parking, plus 3 bars and an outdoor pool.
  • Free WiFi
  • Free valet parking and self parking
  • Enjoy a bite to eat at the restaurant
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Amenities include 4 meeting rooms, a conference center, and convenience store
  • Onsite recreation includes a gym and bike rentals
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 4-minute drive from Emerald Queen Casino and 5 minutes from Tacoma Dome
  • Dogs welcome for a fee (restrictions apply)
Emerald Queen Hotel & Casino offers its guests an outdoor pool and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can unwind with a drink at one of the 3 bars/lounges.

Event space at this hotel measures 5608 square feet (521 square meters) and includes a conference center. A casino, a nightclub, and a vending machine are also featured at the business-friendly Emerald Queen Hotel & Casino. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 3-star Fife hotel.

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:00 AM to 1:00 PM.
Emerald Queen Hotel & Casino has a restaurant serving breakfast, brunch, lunch, and dinner.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and public transport

  • Free secured, covered self-parking on site
  • Free secured, covered valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:00 AM–1:00 PM: USD 10-20 per person
  • 1 restaurant
  • 3 bars/lounges
  • Coffee/tea in a common area

Things to do

  • Bike rentals
  • Fitness centre
  • Nightclub
  • Outdoor pool

Family friendly

  • Free cots/infant beds
  • Corner/local shop
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Lift
  • Gift shop/newsstand
  • Corner/local shop
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff

Business services

  • Conference centre (5608 square feet of space)
  • Meeting rooms - 4

Outdoors

  • Garden
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Vegetable garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3500 casino slot machines
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Casino
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 42-inch LCD TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 4:30 AM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from November 4 2024 to December 9 2024 (completion date subject to change). The following areas are affected:
  • Fitness facilities
  • Swimming pool

Alternate facilities will be available offsite during the renovation.

During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 25 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.00 per stay.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 20 per person
  • Pet fee: USD 25.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.00 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 10:00 AM to 9:00 PM.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Emerald Queen
Emerald Queen Fife
Emerald Queen Hotel & Casino
Emerald Queen Hotel & Casino Fife
Emerald Queen Hotel And Casino
Emerald Queen Hotel Fife
Emerald Queen Hotel Casino Fife
Emerald Queen Hotel Casino
Emerald Queen Casino Fife
Emerald Queen Casino
Emerald Queen & Casino Fife
Emerald Queen Hotel & Casino Fife
Emerald Queen Hotel & Casino Hotel
Emerald Queen Hotel & Casino Hotel Fife

Emerald Queen Hotel & Casino Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 356 out of 1011 reviews" "
Rating 8 - Good. 273 out of 1011 reviews" "
Rating 6 - Okay. 158 out of 1011 reviews" "
Rating 4 - Poor. 92 out of 1011 reviews" "
Rating 2 - Terrible. 132 out of 1011 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

Tarri

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Sketchy, dirty, very scary stay!
Stayed 1 night in Sep 2024

10/10 Excellent

Dixie D

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was convenient to the highway
Stayed 4 nights in Jul 2024

4/10 Poor

Emilio

Stayed 1 night in Sep 2024

6/10 Okay

Eryn

Liked: Staff & service, property conditions & facilities
The bathroom could could gave been cleaner, and there was a casino receipt that was left on the dresser when we arrived so that was a little weird
Stayed 1 night in Sep 2024

4/10 Poor

Paul

Travelled with partner
Fire alarm at 7 am
Stayed 1 night in Sep 2024

2/10 Terrible

William

Liked: Staff & service, amenities
Disliked: Cleanliness
Although employees everywhere was top notch and restaurant food above par the overall smell of the room made wife’s breathing difficult.
Stayed 2 nights in Sep 2024

6/10 Okay

HOWARD

Liked: Cleanliness, staff & service, property conditions & facilities
The room was very nice and comfortable the casino was filthy things not wiped down floors not vacuumed
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Marie

Liked: Cleanliness, staff & service, property conditions & facilities
It was very relaxing and peaceful.
Stayed 2 nights in Sep 2024

8/10 Good

Shannon

Stayed 1 night in Aug 2024

2/10 Terrible

stephen

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst hotel experience of my life! Started off with being harassed for money in the parking garage by a homeless person. Then you have to walk threw a metal detector and open your luggage for inspection for weapons. This should tell you about the quantity of the hotel. After inspection you have to walk threw a smoke filled casino to even check in. The entire property is dated and smells of smoke including rooms. I'd give it 0 out of 10 if I could
Stayed 1 night in Sep 2024

4/10 Poor

Rodeza

Disliked: Property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, room comfort
Great stay and staff
Great staff for sure. They helped when we needed them to.. Can't say enough about their customer service.. Restaurant in hotel was great but a lil pricy but they do have a deli which is a lil more convenient.... Rooms are comfortable and location is right off the freeway.. would most definitely stay again Thank you to all great job
Stayed 2 nights in Sep 2024

4/10 Poor

emily

Stayed 1 night in Sep 2024

2/10 Terrible

Grace

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
After I checked in, was late around 8/9 @ night, I basically went right to bed because I had an early morning event to get to. I took a shower, there was no shampoo or conditioner in the shower dispensers. Then open the curtain, and was poop 💩 smeared along side the toliet tank and up on the handle. When I left the room, I went up to the front desk, explained the issues with my room. The front desk gal said she would have house keeping take care of it, and offered to give me a different room. I let her know, I didn't have time to go up pack my stuff and switch, I was expected at a work event. I came back that evening, there was nothing done. Room was exactly the same. I called down to the front desk several times, no one picked up. I didn't feel like getting dressed and going down stairs. I used a tissue to flush the toliet, and didn't take a shower. When I checked out I spoke to the same person I let know the day prior, I think her name was Brenda or something. All she wanted to do is argue with me. The parking lot smelled of urine there is bird poop everywhere, so you can get touch the handles when going up and down the stairs, have pick up your suitcases, or else youd have bird poop on your luggage wheels...it was a POOPY weekend there, and when I get back home, I will let my sister who works in the travel business not to let ANY of her clients stay there!!!
Stayed 2 nights in Sep 2024

6/10 Okay

Josie

Travelled with partner
Disliked: Cleanliness
The hotel was attached to a smaller casino where it allowed smoking. So Everytime we left the room we had to walk through a cloud of cigarette smoke to get to the parking garage.
Stayed 2 nights in Sep 2024

6/10 Okay

Marianne

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The room was not clean. There were gross spots all over the carpet and ceiling. The tub caulking was black and coming off. Smelled like cigarettes because the ventilation isn't good. Just overall rundown and not nice. Pay a couple dollars more and stay at the newer Tacoma emerald queen instead!
Stayed 1 night in Sep 2024

10/10 Excellent

Doh

Liked: Cleanliness
Stayed 1 night in Aug 2024

4/10 Poor

Theresa

Travelled with family
Disliked: Amenities
Smokey
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Patrick

Stayed 1 night in Aug 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Sharonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Han

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is so good
Stayed 1 night in Sep 2024

8/10 Good

Lori

Stayed 2 nights in Aug 2024