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Ironwood Hotel

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Ironwood Hotel

Lobby
Standard Room, 2 Single Beds, City View
Premium Queen | Living area
Exterior
Signature Suite, 1 King Bed, City View

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Spa
  • Room service
  • Parking included
  • Breakfast available
  • 24/7 front desk

Explore the area

Map
Corner Burgos & Juan Luna Streets, Tacloban, 6500
  • Balyuan Amphitheatre
    7 min walk
  • CAP Building
    8 min walk
  • Tacloban City Hall
    9 min walk
  • Tacloban (TAC-Daniel Z. Romualdez)
    19 min drive

Room options

View all photos for Basic Twin Room, 2 Single Beds, No Windows

Basic Twin Room, 2 Single Beds, No Windows

Basic Twin Room, 2 Single Beds, No Windows

  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

  • 25 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 1 King Bed, City View

Premium Room, 1 King Bed, City View

Premium Room, 1 King Bed, City View

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Suite, 1 King Bed, City View

Signature Suite, 1 King Bed, City View

Signature Suite, 1 King Bed, City View

  • 45 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, City View

Presidential Suite, City View

Presidential Suite, City View

  • 70 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 Queen Bed, City View

Premium Room, 1 Queen Bed, City View

Premium Room, 1 Queen Bed, City View

  • 27 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Room, 1 Queen Bed, No Windows

Basic Room, 1 Queen Bed, No Windows

Basic Room, 1 Queen Bed, No Windows

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Ironwood Hotel

Tacloban hotel in Downtown Tacloban with 2 restaurants and a rooftop terrace
This smoke-free hotel features 2 restaurants, a bar/lounge, and a rooftop terrace. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, spa services, and a meeting room.
Ironwood Hotel offers 20 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with cable channels.

Bathrooms include slippers, bidets, complimentary toiletries, and toothbrushes and toothpaste. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
During your stay at Ironwood Hotel, you're just a quick walk from Balyuan Amphitheatre. Free WiFi in public areas, free self parking, and 2 restaurants are available.
  • Free WiFi
  • Free self parking
  • Drinking and dining options include 2 restaurants, a coffee shop, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Within a 10-minute walk of Balyuan Amphitheatre and CAP Building
  • Airport shuttle service available for a fee
There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. A rooftop terrace, spa services, and concierge services are also featured at Ironwood Hotel. Free self parking is available.

This 3.5-star Tacloban hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10:00 AM.
FireGrass Tavern - Onsite restaurant.
Leaf Lounge - Onsite restaurant. Open daily.
Room service (during limited hours) is available.

Languages

English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:00 AM: PHP 498 for adults and PHP 348 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • FireGrass Tavern
  • Leaf Lounge

Things to do

  • Spa services

Family friendly

  • Laundry facilities
  • Mini-fridge

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • A meeting room

Outdoors

  • Rooftop terrace

Spa

  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)
  • Wheelchairs available on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Bidet
  • Free toiletries
  • Private bathroom
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Free bottled water
  • Mini fridge
  • Minibar

More

  • Iron/ironing board (on request)
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide a record of full COVID-19 vaccination

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Ironwood Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for PHP 1350.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately PHP 498 for adults and PHP 348 for children
  • Airport shuttle fee: PHP 400 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: PHP 1350.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
Ironwood Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Ironwood Hotel Tacloban
Ironwood Tacloban
Ironwood Hotel Hotel
Ironwood Hotel Tacloban
Ironwood Hotel Hotel Tacloban

Ironwood Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 36 out of 76 reviews" "
Rating 8 - Good. 23 out of 76 reviews" "
Rating 6 - Okay. 8 out of 76 reviews" "
Rating 4 - Poor. 6 out of 76 reviews" "
Rating 2 - Terrible. 3 out of 76 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Daryl

Stayed 2 nights in Jul 2024

8/10 Good

ANNABELLE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

anthony robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional hotel and it’s based in Tocloban . A global quailty 4 star hotel in a small town .
Stayed 1 night in Jun 2024

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and staff were great. The are around the hotel is dirty and run down. Not the hotels fault, but that is what it is.
Stayed 1 night in Jun 2024

10/10 Excellent

Julius

Stayed 4 nights in May 2024

6/10 Okay

Jennifer

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Near the airport, restaurants, laundry service, and spa. It was smelly to the hallway of the 2nd floor as our room located near the common garbage bin next to the stairways, the main door created loud noise when it closed. We received the room with stinky pillow case and stains on it. We noticed staff by the stairs gossiping as if not working. The room was not big enough and the breakfast provided was limited and not convenient for individual with allergies as they have only limited serving spoon for desserts that created cross contamination. Plus parking space was limited and near pavement where guard was sitting next to staff exit door.
Stayed 1 night in Mar 2024

2/10 Terrible

Darrell

Stayed 1 night in Feb 2024

10/10 Excellent

Peter, Sydney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A surprise to find a lovely hotel there. There was a Valentines dinner with a large buffet an a free cocktail. The room was large and the bed comfortable. The bathroom was fine. Strong hot water. The breakfast was filipino with your choice of eggs. 5th floor bat and snscks great
Stayed 3 nights in Feb 2024

10/10 Excellent

Chad, Coplay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient, we stayed in one of the suites and it was lovely for two nights. The fifth floor Leaf Lounge was an excellent Thai restaurant, and morning breakfasts were very good.
Stayed 2 nights in Feb 2024

10/10 Excellent

Glenn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Everything about Ironwood was outstanding: Clean room; comfortable beds; strong working shower; quick response when we asked for something. The only thing to improve would be to make the wifi stronger. Currently they are remodeling the 3rd floor. That cannot be a negative because it simply means improving the property and this will pass. Highly recommend it
Stayed 2 nights in Jan 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Presidential suite was very nice and food selection is great, would stay again
Stayed 2 nights in Nov 2023

4/10 Poor

Melissa

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel and its furnishings look pretty old. There was a big roach in my room. Service is very slow. Before you can check out, they have to send someone to your room to check on the condition. This takes a long time and is inconvenient when rushing to your next destination. l would only recommend this hotel for 1 or 2 night stays.
Stayed 1 night in Nov 2023

8/10 Good

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good
Stayed 1 night in Sep 2023

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I decided to stay a second night here at Ironwood Hotel. I enjoyed my experience. The air con, cleanliness and staff are outstanding. I ate at the Firegrass Tavern (Lobby Restaurant) again. I ordered the Korean Sweet & Sour Pork (see photo) and it was terrific! When I come back to Tacloban city in Leyte, Philippines I will be staying at the Ironwood Hotel.
Stayed 1 night in Sep 2023

8/10 Good

May

Stayed 1 night in Jul 2023

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

8/10 Good

Jayson

Stayed 1 night in May 2023

6/10 Okay

Patrick

Travelled with partner
Liked: Cleanliness, staff & service
Seems overrated. Air conditing was poor for 2 days. First guy came to repair - he looked at it and said he would be back. After about 8 hours of no return, I called again and a different guy came. He pulled out the AC filter which looked a year old. That fixed the AC problem. Bathroom is small. Our queen room was 2 twin beds pushed together. Bedroom not the cleanest. The food in the restaurant was not good. I ordered a hamburger and it was weird meat. We ordered Calamari for room service and it was served cold. After calling it in, he took it back and microwaved it. I was not going for that. I asked for a new other - taste was awful. We had several other meals from the Firewood restaurnat that we mediocre.
Stayed 1 night in Jan 2023

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2022

8/10 Good

Voytek

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shuttle bus very convenient .Staff very attentive.
Stayed 1 night in Nov 2022

6/10 Okay

Lera

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Sep 2022

2/10 Terrible

James

Travelled with partner
Disliked: Amenities, property conditions & facilities
Terrible conditions. Hotel room expensive given very small space, no window, 3 calls about TV not working, toilet seat broken, extremely small bathroom, no hot water. Staff nice but that is about it for anything positive.
Stayed 2 nights in Aug 2022

8/10 Good

Angelo

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
This Hotel was clean, tidy, friendly & central to Tacloban. There are 4 different sized rooms available on each floor. Choice is based on price which was reasonable. We chose the second smallest size for 2 guests, & found that the only thing that was too small was the bathroom with limited space for all normal amenities. Otherwise, a good room for short stays. Breakfast was included in the price & was quite good. We recommend this Hotel for good value.
Stayed 1 night in Aug 2022

10/10 Excellent

Gordon, Surrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 1 night in Jun 2022

6/10 Okay

Steven

Stayed 1 night in May 2022