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Tru By Hilton Syracuse-Camillus

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Tru By Hilton Syracuse-Camillus

Lobby sitting area
Reception
Business centre
Exterior
1 bedroom, down duvets, in-room safe, blackout curtains

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Housekeeping
  • Laundry
  • Pet-friendly
  • Air conditioning
  • Breakfast included
  • 24/7 front desk

Explore the area

Map
116 Township Blvd, Camillus, NY, 13031
  • Empire Expo Center
    6 min drive
  • LongHorn Steakhouse
    3 min walk
  • New York State Fair Station
    3 min drive
  • Syracuse, NY (SYR-Hancock Intl.)
    16 min drive

Room options

View all photos for Room, 1 King Bed, Accessible (Hearing)

1 bedroom, down duvets, in-room safe, blackout curtains

Room, 1 King Bed, Accessible (Hearing)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

1 bedroom, down duvets, in-room safe, blackout curtains

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

1 bedroom, down duvets, in-room safe, blackout curtains

Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

1 bedroom, down duvets, in-room safe, blackout curtains

Room, 2 Queen Beds, Accessible, Bathtub

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

1 bedroom, down duvets, in-room safe, blackout curtains

Room, 1 King Bed

  • 29.7 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

1 bedroom, down duvets, in-room safe, blackout curtains

Room, 1 King Bed, Accessible, Bathtub

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

1 bedroom, down duvets, in-room safe, blackout curtains

Room, 2 Queen Beds, Accessible (Hearing)

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Holiday Inn Express Syracuse Fairgrounds, an IHG Hotel

Pool
Breakfast included
Pet-friendly
Parking included
4.5 out of 5, Wonderful, (1001)
The price is €126
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Holiday Inn Express Syracuse Fairgrounds, an IHG Hotel

About this property

Tru By Hilton Syracuse-Camillus

Art Deco hotel with free breakfast connected to a shopping center in Camillus
This hotel features a fitness center, a snack bar/deli, and a 24-hour business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a microwave in a common area, and a business center are onsite. Weekly housekeeping is available.
Tru By Hilton Syracuse-Camillus offers 92 accommodations with safes and complimentary newspapers. Beds feature down comforters. LCD televisions are featured in guestrooms. Bathrooms include bathrobes and complimentary toiletries.

This Camillus hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Tru By Hilton Syracuse-Camillus. During your stay, you'll be connected to a shopping center and close to New York State Fairgrounds. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym and basketball
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 9 minutes by car from New York State Fairgrounds and 10 minutes from Destiny USA
  • Cats and dogs welcome for a fee (restrictions apply)
There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. A fitness center, a terrace, and an arcade/game room are also featured at Tru By Hilton Syracuse-Camillus. Free self parking is available.

Smoking is allowed in designated areas at this Art Deco Camillus hotel.

Guests are served free continental breakfast daily from 6:00 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM–10:00 AM
  • Coffee/tea in a common area

Things to do

  • Arcade/games room
  • Basketball
  • Billiards/pool table
  • Fitness centre
  • Volleyball

Family friendly

  • Arcade/games room
  • Children's games
  • Children's toys
  • Free cots/infant beds
  • High chair
  • Fridge
  • Snack bar/deli

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Lockers available
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas (fines apply)
  • Shared microwave
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds

Bathroom

  • Dressing gowns
  • Free toiletries
  • Private bathroom
  • Towels

Entertainment

  • 55-inch LCD TV
  • Premium channels

Food and drink

  • Free bottled water
  • Fridge

More

  • Connecting rooms available
  • Free local calls
  • Free newspapers
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per week
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per week
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru Hilton Syracuse-Camillus Hotel
Tru Hilton Syracuse-Camillus
Tru By Hilton Syracuse-Camillus Hotel
Tru By Hilton Syracuse-Camillus Camillus
Tru By Hilton Syracuse-Camillus Hotel Camillus

Tru By Hilton Syracuse-Camillus Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 602 out of 971 reviews" "
Rating 8 - Good. 217 out of 971 reviews" "
Rating 6 - Okay. 73 out of 971 reviews" "
Rating 4 - Poor. 44 out of 971 reviews" "
Rating 2 - Terrible. 35 out of 971 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Deanna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and modern
Stayed 1 night in Sep 2024

4/10 Poor

Jefferson

Travelled with family
Disliked: Staff & service
Stayed 2 nights in Aug 2024

8/10 Good

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
I stay at this Tru hotel regularly. Staff is always great.
Stayed 3 nights in Sep 2024

10/10 Excellent

Pamela

Stayed 1 night in Aug 2024

10/10 Excellent

Geoffrey

Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Good, lots of restaurants in walking distance with 10% discount with room key
Stayed 1 night in Sep 2024

8/10 Good

Lori

Stayed 1 night in Aug 2024

8/10 Good

elizabeth

Stayed 1 night in Aug 2024

10/10 Excellent

Judy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I had a pleasant stayed in this hotel. It’s my 2nd time From my very first impression till now, I’m TRU-ly happy staying here. So convenient at nearby stores, taste good breakfast & most importantly very clean & smells so good not only the room but also the hallway. It’s definitely my personal choice & will always be booking TRU hotel again & again.
Stayed 1 night in Sep 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing to add.
Stayed 3 nights in Aug 2024

8/10 Good

Chantal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff on the one night made are stay more enjoyable.
Stayed 2 nights in Aug 2024

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Offered money off to several local places and was within walking distance to alot of things. Its right next door to a costco whcih is convenient if you have a membership. The walls are thin and we heard what sounded like knocking on our door all night long. Beds were not super cozy but not the worst i have ever slept in. Staff at desk and surrounding areas was excellent. Friendly and helpful.. cleaning staff was ok.. unfortunately i am not fluent in other languages and despite me trying to tell them there was people in one of our two rooms they tried to enter anyway, and they never did any stay over service.. not sure if they provided it or not as it was listed anywhere and no mention of it at check in. All around the stay wasnt to bad. Very colorful and bright hotel and not overly huge. Breakfast was simple and quiet and tasted great too. Price seems slightly high but also it was a holiday weekend and we did go during the state fair. Also want to mention wifi is very basic if you want anything more than checking an email or two you have to pay for it.
Stayed 2 nights in Aug 2024

8/10 Good

patrick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close to all attractions in Syracuse
Stayed 1 night in Aug 2024

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Corrie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was PHENOMENAL they we all Incredibly helpful, kind, courteous, personable...we even had an issue with our tv and they switched our room immediately with no complaints! I cannot say enough about the staff!
Stayed 1 night in Aug 2024

8/10 Good

sook

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Martine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Linda

Stayed 1 night in Aug 2024

10/10 Excellent

Timothy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotels.com - probably not - Hilton is the best!
With the exception of the lack of follow-through from Hotels.com, it was a five-star property. The staff was exceptional and first-rate when Hotels.com messed up our reservation. They made sure my family was comfortable and offered to book us a room at our price promised. They worked hard for us until we were comfortably in our room and made all of the corrections that should have been done by Hotels.com. It is not that I am unhappy with them completely, they usually do a good job. I just don't like being asked to switched hotels and then do not follow through with making the changes THEY asked us to make. Fortunately, the Hilton Corporation did a fantastic job to make up for it.
Stayed 1 night in Aug 2024

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Cynthia

Liked: Cleanliness, property conditions & facilities
I loved the facility, however either you, Expedia, or I failed to include a third night. I came back to the hotel at 4:00 PM to find all of my positions in a basket in the lobby. I did not get a call, a text or an email or another room as they were booked full at that point. There was absolutely no interest in helping me. I of course missed my evening event. I was without a car, but fortunately had a relative in the area and am sleeping on their couch.
Stayed 2 nights in Aug 2024

6/10 Okay

James

I dont like the soap dispensers. Silly name and incomprehensible sayings on the bottles. They require 2 hands to operate; doesn't seem ADA compliant. My wife just had surgey on her right hand, so I have to squeeze the bottles for her. The soap bottles over the sink and in the shower are empty. Clearly housekeeping can't tell when they're running low or completely out.
Stayed 1 night in Aug 2024

10/10 Excellent

Mark Anthony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best small hotels in upstate New York
Stayed 1 night in Jul 2024