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Red Roof Inn Syracuse

2.0 star property

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Photo gallery for Red Roof Inn Syracuse

Exterior
In-room safe, desk, blackout curtains, iron/ironing board
Lobby
Coffee shop
Combined shower/bathtub, hair dryer, towels

Reviews

5.8 out of 10

Popular amenities

  • Housekeeping
  • Pet-friendly
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
  • Parking included

Explore the area

Map
6614 North Thompson Road, Syracuse, NY, 13206
  • Palace Theater
    ‪5 min drive‬
  • NBT Bank Stadium
    ‪7 min drive‬
  • St. Joseph's Hospital Health Center
    ‪8 min drive‬
  • Syracuse, NY (SYR-Hancock Intl.)
    ‪10 min drive‬

Room options

View all photos for Deluxe Room, 2 Double Beds (Smoke Free)

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Room, 2 Double Beds (Smoke Free)

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed (Smoke Free)

In-room safe, desk, blackout curtains, iron/ironing board

Superior Room, 1 King Bed (Smoke Free)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Accessible (Smoke Free)

In-room safe, desk, blackout curtains, iron/ironing board

Superior Room, 1 King Bed, Accessible (Smoke Free)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Smoke Free)

Standard Room, 1 King Bed (Smoke Free)

Standard Room, 1 King Bed (Smoke Free)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Accessible (Roll-In Shower, Smoke Free)

In-room safe, desk, blackout curtains, iron/ironing board

Superior Room, 1 King Bed, Accessible (Roll-In Shower, Smoke Free)

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Quality Inn & Suites East Syracuse - Carrier Circle

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free WiFi
3.2 out of 5, (446)
The price is €70
for 1 room
includes taxes & fees
20 Feb - 21 Feb
Quality Inn & Suites East Syracuse - Carrier Circle

About this property

Red Roof Inn Syracuse

Suburban hotel in Syracuse with free parking
Along with a snack bar/deli, this smoke-free hotel has coffee/tea in a common area and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Additionally, express check-out, a front-desk safe, and a vending machine are onsite.
Red Roof Inn Syracuse offers 114 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and blackout drapes/curtains. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Red Roof Inn Syracuse. During your stay, you're just a quick walk from Brooklawn Golf Course. Features include free WiFi in public areas and free self parking, plus a snack bar/deli.
  • Free WiFi
  • Free self parking
  • Amenities include a front-desk safe, an elevator, and a vending machine
  • Guests speak favorably about the clean accommodations and the overall condition of the property
  • 9 minutes by car from Syracuse University and 9 minutes from Destiny USA
  • Cats and dogs welcome for a fee (restrictions apply)
There's a snack bar/deli on site. Public spaces have free WiFi. The business-friendly Red Roof Inn Syracuse also features a vending machine, coffee/tea in a common area, and express check-out. Self parking is free.

This Syracuse hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee/tea in a common area

Family friendly

  • Free cots/infant beds
  • Snack bar/deli

Conveniences

  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds

Bathroom

  • Hairdryer (on request)
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • Films for purchase
  • Premium channels

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
This property allows guests 18 or over to check in with valid military ID.

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet, per night (maximum USD 105 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet, per night (maximum USD 105 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.
Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.

We should mention

  • Up to 4 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Red Roof Inn Hotel Syracuse
Red Roof Inn Syracuse
Syracuse Red Roof Inn
Red Roof Inn Syracuse Hotel Syracuse
Red Roof Inn Syracuse Hotel
Red Roof Inn Syracuse Hotel
Red Roof Inn Syracuse Syracuse
Red Roof Inn Syracuse Hotel Syracuse

Red Roof Inn Syracuse Reviews

Reviews

5.8
Rating 10 - Excellent. 174 out of 1002 reviews
Rating 8 - Good. 213 out of 1002 reviews
Rating 6 - Okay. 169 out of 1002 reviews
Rating 4 - Poor. 173 out of 1002 reviews
Rating 2 - Terrible. 273 out of 1002 reviews

5.8/10

Cleanliness

7.0/10

Staff & service

5.4/10

Amenities

5.6/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities
Accommodation
Stayed 4 nights in Oct 2024

10/10 Excellent

Tamara

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accommodating
Stayed 5 nights in Oct 2024

6/10 Okay

Gina

Disliked: Cleanliness, property conditions & facilities
Location convenient but room was tired looking, and smelled so strongly of cleaning chemicals - almost hard to breathe. Would not stay again.
Stayed 1 night in Oct 2024

2/10 Terrible

Caroline

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Cockroaches in the rooms, doors that wouldnt close to the bathroom, trash under the beds from previous guests (waterbottles, food wrappers), blood on the dingy sheets from what looked like needle injections, no sheet replacements at 930pm because they all needed to be washed no extra clean blankets also only one staff member on the premise, sketchy people all around…. Do NOT stay here. They dont even answer the phone. The BBB needs to shut this place down
Stayed 1 night in Oct 2024

2/10 Terrible

Kelley

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

2/10 Terrible

John

Disliked: Cleanliness, staff & service, property conditions & facilities
Arrived late in the day. Was assigned a room which was occupied and therefore couldn't get in. Was assigned a second room which we got into. Decided I wanted to bring the car closer, but when i tried to exit the room the inside handle broke. I tried to reattach it to the spindle but failed. My wife then climbed out the window and went to the desk. If she had not been able to get out the window we woould have been stuck there forever!! We were then assigned a third room which had only a hand towel for the two of us. At 1:00 am it was very agrivating!!!
Stayed 1 night in Oct 2024

2/10 Terrible

Peter

Disliked: Staff & service
Stayed 1 night in Oct 2024

2/10 Terrible

Michael

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Tim's stay 10-11-24
Check-in was a nightmare - took 40 minutes to get into my room because both key cards did not work, not once, but twice.
Stayed 1 night in Oct 2024

2/10 Terrible

Nevierah

Travelled with family, Business traveller
Disliked: Staff & service, property conditions & facilities
i wish i could upload photos to show how the property had roaches and bed bugs which caused me to check out extremely early. not to mention, the cleanliness of the rooms. check in staff was unpleasant, and had a attitude. check out staff wasn’t even behind the desk and didn’t seem to care about the quality of my stay. WOULD NEVER STAY HERE AGAIN. traumatized is an understatement.
Stayed 1 night in Oct 2024

2/10 Terrible

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Too many bugs and they gave hand towels for bath towels
Stayed 2 nights in Sep 2024

2/10 Terrible

Stanley

Disliked: Cleanliness, property conditions & facilities
The room was to be sigaret free, but reeked of it, deodorizer did not help, and I killed four big cockroaches, some of the pillows had stains, a coffee maker with a single cup. Was not happy, no others rooms no were Els so, I had to stay. Not happy
Stayed 2 nights in Sep 2024

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2024

6/10 Okay

Gina, Kenmore

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Jonathan

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nope.
Bugs in room. Super bare bones. Awful bed, awful lighting. Would not recommend.
Stayed 1 night in Sep 2024

2/10 Terrible

Renato

Business traveller, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We are sleeping and the cockroach is walking on top of you and everything else, the bathrooms and air conditioning is throwing water everywhere in the bathroom and the room. Worst hotel I have ever been to.
Stayed 3 nights in Sep 2024

2/10 Terrible

Elizabeth

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There aren’t words to describe how gross this location was. The smell in the room was offensive, we opened the door and couldn’t even stand in the room. We went immediately back down to check out and request a refund - the front desk worker said it would have to go through Expedia - contacted Expedia - they said it had to go through the motel directly, called to request this and the phone like was disconnected. -100/10 I told my fiancé I would be leaving my first ever review, it was THAT bad.
Stayed 1 night in Sep 2024

2/10 Terrible

Vincent

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Unsafe, scary & just didn’t read clean.
I immediately didn’t feel safe. The front desk clerk was very polite and understanding.
Stayed 2 nights in Sep 2024

2/10 Terrible

Emily

Disliked: Cleanliness, staff & service, property conditions & facilities
One of the worst hotel experiences I have ever had. Bugs in all of the rooms as we tried to switch rooms to see if it was any better. Sheets had not been changed since previous guests were there. Brown stains on all of the towels. There were people, loitering, harassing other guests, checking in. In all, it was disgusting.
Stayed 2 nights in Sep 2024

2/10 Terrible

debrah

Disliked: Cleanliness, staff & service, property conditions & facilities
Worst hotel ive ever stayed in. Only 1 pillow per person, it was flat and smelled. No air conditioning. I didn't sleep the whole night!
Stayed 1 night in Sep 2024

2/10 Terrible

Senka

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing is unique about this place, this is hole in the middle of nowhere!
Stayed 1 night in Sep 2024

2/10 Terrible

marc

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exterminator needed
To open the door, you had to throw your body into it. There were holes in the blanket. Lighting was awful and most had no covers. There were cockroaches in the bathroom and sink area. They ran out of towels, so we had to go to the front desk to even get 2 (none were in the room). Stains in the shower/tub. Uncomfortable beds and pillows. The only nice thing was they offered a full refund because of the bugs. Never again!
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2024

2/10 Terrible

Brenda

Travelled with family
Disliked: Cleanliness
20 cockroaches in the room, had to leave the hotel and get a room at a different hotel
Stayed 1 night in Sep 2024

2/10 Terrible

Samia

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t like the roaches or the bugs or the holes in the curtains or the dirty sheets or cigarette burned duvets.
Stayed 2 nights in Sep 2024