2/10 Terrible
Beth
20 Jan 2025
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst Hotel I’ve ever been in.
I could have given this an extra star but they did me wrong right from the beginning. I have mobility issues so when at a motel I always ask for a downstairs room so it’s easy to pack and unpack during my stay. Tonite I was a senior woman traveling alone. The large motel, with around 120 rooms on 3 floors, had EIGHT cars in the parking lot at 7pm. But they somehow had NO rooms on the first floor. Or near the office. Which was complete BS. So the facts that the room was a bit dirty and the elevator buttons don’t light up so I don’t know if it’s going to go at all and the elevator is in a dark passageway and there’s no breakfast and no coffee in room and no Kleenex and no microwave and the remote to the tv only worked rarely and the parking lot was still icy where people had to walk around their cars all became BIG issues instead of small annoyances. I needed to get to my truck at 1:30am and not only was the outside hall completely pitch black, the elevator did not work at all! The heater/ac made a loud click, once every second, ALL NITE LONG! And it took 4-5 tries every time to get the door handle to open. I told the front desk lady when I checked out and her reply was, “Yeah, well” followed by a shoulder shrug. She swore the elevator had just passed inspection but they keep the paperwork in the office instead of in the elevator. I’m calling Code Compliance tomorrow. Red Roof Inn has lost a lot of my confidence and loyalty after this visit.
Beth
Stayed 1 night in Jan 2025