Hotel Le Muse

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Le Muse

View from property
View from property
Terrace/patio
Reception
View from property

Reviews

7.4 out of 10

Good

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Pet-friendly
  • Housekeeping
  • Air conditioning

Explore the area

Map
Via Malta, 17, Syracuse, SR, 96100
  • Temple of Apollo
    5 min walk
  • Lungomare di Ortigia
    8 min walk
  • Fountain of Diana
    8 min walk
  • Syracuse (QIC)
    5 min walk

Room options

Family Room

  • 22 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Standard Single Room

  • 11 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

Tripla Superior

  • 16 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Double Room with 1 Double or 2 Single Beds

  • 14 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Similar properties

About this property

Hotel Le Muse

Waterfront Syracuse hotel in Santa Lucia with a marina
A marina, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include a rooftop terrace, a coffee shop/cafe, and coffee/tea in a common area.
Hotel Le Muse offers 19 accommodations with minibars and safes. Each accommodation is individually furnished. Beds feature premium bedding. 22-inch LCD televisions come with digital channels.

Bathrooms include showers, bathrobes, bidets, and complimentary toiletries. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at Hotel Le Muse, you're just a quick walk from Santa Lucia Bridge. Enjoy features like free WiFi in public areas and a free manager's reception, plus a marina.
  • Free WiFi in some public areas
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Breakfast served daily for a fee
  • Services include a concierge, luggage storage, and a virtual front desk
  • Onsite recreation includes bike rentals and motor boating
  • Just a 3-minute walk from Santa Lucia Bridge and 5 minutes by foot from Ionian Sea
  • Local-area shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)
Hotel Le Muse offers its guests a marina. Along with a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces.

Hotel Le Muse also features a rooftop terrace, coffee/tea in a common area, and concierge services. An area shuttle within 50 meters is available for a fee.

This 3-star Syracuse hotel is smoke free.

The hotel hosts a free manager's reception daily.
Onsite venue - This theme restaurant specializes in Italian cuisine.
Room service (during limited hours) is available.

Languages

English, Italian

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • Free off-site parking
  • Local area shuttle (surcharge) up to 50 metres

Food and drink

  • Local cuisine breakfast available for a fee daily 8:00 AM–10:00 AM: EUR 1 per person
  • 1 coffee shop/cafe
  • 1 bar
  • Free daily reception
  • Room service available
  • Coffee/tea in a common area

Things to do

  • Bike rentals
  • Motor-boating

Family friendly

  • Cots/infant beds (surcharge)
  • Fridge
  • Snack bar/deli

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Reception hall

Guest services

  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Virtual front desk

Business services

  • Computer station

Outdoors

  • Marina on site
  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Grab bar near toilet
  • In-room accessibility
  • Raised toilet seat
  • Tile flooring in room
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Cots/infant beds (surcharge)
  • Heating (climate-controlled)
  • Premium bedding

Bathroom

  • Dressing gowns
  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower
  • Towels

Entertainment

  • 22-inch LCD TV
  • Digital channels

Food and drink

  • Electric kettle
  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Individually furnished
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available
Express check-out available

Special check-in instructions

There is no front desk at this property
The check-in location differs from the property location; go to: [Hotel Palazzo Cavalieri]
Guests will receive an email 24 hours before arrival with check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
A virtual front desk provides assistance to guests
This property's breakfast is served at a nearby hotel located 30 meters away.

Access methods

Host will greet you

Pets

  • Pets: EUR 10.00 per pet, per day, plus a deposit of EUR 6.00 per night
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 7 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 30.0 per day.
  • Cribs (infant beds) are available for EUR 10.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • An effective city/local tax rate of 4.00 percent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: approximately EUR 1 per person
  • Pet deposit: EUR 6.00 per night
  • Pet fee: EUR 10.00 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 10.0 per night
  • Rollaway bed fee: EUR 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
This property does not have a front desk. The check-in location differs from the property location. To check in, guests will need to go to Hotel Palazzo Cavalieri
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. The host will greet guests on arrival. A virtual front desk provides assistance to guests.
Property Registration Number IT089017A1ZMM983FG

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child 7 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Le Muse
Hotel Le Muse Syracuse
Le Muse Syracuse
Hotel Muse Syracuse
Muse Syracuse
Hotel Le Muse Sicily/Syracuse, Italy
Hotel Le Muse Hotel
Hotel Le Muse Syracuse
Hotel Le Muse Hotel Syracuse

Hotel Le Muse Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 17 out of 61 reviews" "
Rating 8 - Good. 21 out of 61 reviews" "
Rating 6 - Okay. 15 out of 61 reviews" "
Rating 4 - Poor. 3 out of 61 reviews" "
Rating 2 - Terrible. 5 out of 61 reviews" "

8.2/10

Cleanliness

7.8/10

Staff & service

5.0/10

Amenities

7.4/10

Property conditions & facilities

4.4/10

Eco-friendliness

Reviews

2/10 Terrible

Alejandro

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not, I repeat, do not pay the city tax in cash to Barbara. She is at the front desk and when we arrived she asked for us to pay right away the city tax (6 euros) in cash only. When we checked out there was no register of this transaction. The lady at the front desk called her and she denied to have received it. I sincerely hope the owner of this hotel read this and pay more attention to Barbara’s behavior towards their customers. The hotel is very noisy at night. We heard some other clients complaining about the noise downstairs on Friday and Saturday night as well. The lady in charge of the breakfast room is nice and polite.
Stayed 2 nights in May 2022

2/10 Terrible

miguel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dreary dirty dated scary place …worse bed I’ve see
The place is horrible. If it had been cheap I wouldn’t complain but it was a $150/night stay. I left the hotel after finding a beautiful brand new boutique hotel 3 blocks away for the same price. The entrance is dirty and scary. You have to ring a bell to be let in and take a dirty dated elevator where the lobby is. The only person working there greets you. He didn’t speak English or Spanish. The bathroom is the best feature. It looked recently renovated. But the bed had a noisy and hard mattress. It was impossible to make the AC work decently…in the Sicilian heat of August! The air coming out was hard to feel. The hallways, the room itself…everything was old and smelly. The paid breakfast was a ticket to go to a bar across the street and get coffee plus a sweet or a salty think (according to the English of the reception person) I threw my money making the reservation. I left and booked another hotel.
Stayed 1 night in Aug 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close to a large and cheap car park and to the main attractions in Syracuse and Ortiga. Super friendly staff and a good room. The breakfast was lovely too.
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Dated bathroom, with stains on toilet seat.
Stayed 1 night in Oct 2018

8/10 Good

Gino, Mokena, IL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is very conveniently located so that one can walk to attractions both in Syracuse and in Ortigia. Rooms were very simple and very clean. Staff was very helpful.
Stayed 2 nights in Sep 2018

10/10 Excellent

Claudio, Montreal, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place easy walk to old city. Does have businesses that stay open late and on busy street with lots of early morning traffic but AC helps eliminate most of that. Friendly staff. Nice breakfast.
Stayed 5 nights in Apr 2018

2/10 Terrible

Brenda , Boston

Disliked: Staff & service, property conditions & facilities, room comfort
Beware Hotel is Located above a Disco
Le Muse hotel is located above a disco and four restaurant bars. The disco was directly under our room and the noise deafening until 3 am on the Friday when we checked in. I made reservations for four nights for two rooms but after a completely sleepless night we checked out of the hotel. Street noise is one thing with cars and motor cycles but disco music blasting and 300 people below in the street screaming and shouting until 3 am is impossible! Expedia should be watching out for their customers. We stayed one night and we were willing to pay for one night for two rooms even though we were unable to sleep, but because Expedia did not intervene on our behalf we were stuck paying for four nights in a hotel that was too noisy to sleep in. The hotel offered to move us into new rooms on Sunday but they could not guarantee us quiet. The hotel said they would work Expedia but they lied to us.
Stayed 4 nights in Oct 2017

6/10 Okay

Garis

Liked: Cleanliness
Loud music all night.
Disco bar under hotel blasted music till 3 AM. Did not have hot water for 2 out of 3 days.

10/10 Excellent

Mark, Iowa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, well-located
Le Muse is ideally located for sightseeing, just a few blocks from the bridge over to Ortigia, with all the things one wants to see, the high-end shops, great restaurants, and the weekend evening people-watching. The hotel is well-maintained and if cleanliness is next to godliness, this is holy ground! The walls may be a bit thin (we could hear the neighbors sometimes, but it didn't really disturb us). Staff was very helpful and friendly.

8/10 Good

Mohamad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Martine, London, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly & confortable hotel in excellent location
We have stayed at this hotel on two successive years and enjoyed it thanks to the very helpful and friendly staff as well as the excellent location - perfect if you have a car - and the very good prices.

10/10 Excellent

Luciano

Stayed 1 night in Jul 2023

6/10 Okay

Mathilde

Stayed 1 night in Sep 2022

2/10 Terrible

Nicolas

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
1 zakje douchegel/shampoo per persoon. Kamer naast de ontbijt zaal veel geluid. Ramen niet goed geïsoleerd dus je hoort heel de nacht en dag auto’s en motors. Personeel niet vriendelijk komen de kamer meerdere keren in zonder reden. Kamer niet schoongemaakt bij 2 nachten slapen. Airco valt steeds uit en word niet heel koud. Nieuwe handdoeken moesten we om vragen bij de receptie omdat de kamer niet opgeruimd was dus alle oude handdoeken opgespaard in de kamer. Er is nog veel meer om op te noemen. Ik heb geen goede ervaring gehad en ik zou het niemand aanraden
Stayed 2 nights in Aug 2022

4/10 Poor

marco

Business traveller
Disliked: Cleanliness, property conditions & facilities
non c'era acqua calda per entrambi i giorni. Dopo la prima notte mi era stato detto che il problema si era risolto e l'acqua era effettivamente tiepida ma il secondo giorno è tornata fredda.
Stayed 2 nights in Aug 2021

6/10 Okay

anna

Liked: Cleanliness
Stayed 4 nights in Aug 2021

8/10 Good

Cristian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020

10/10 Excellent

Salvatore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

8/10 Good

FRANCOISE

Liked: Cleanliness, property conditions & facilities, room comfort
Hôtel le muse.
Hôtel proche de l’ile D’ortigia à pied. Mais attention pas de parking réservé pour l’hotel. Accueil réception parfait - mais manque de diversité pour le petit déjeuner. Hôtel bruyant car la rue est très passante de jour comme de nuit - réserver à l’arrière de l’hôtel.
Stayed 2 nights in Aug 2019

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Struttura assolutamente priva di manutenzione dei servizi interni delle camere, soprattutto quelli idraulici sono pessimi, WC con tavoletta rotta, doccia otturata, incompleto cambio degli asciugamani, materassi orribili spacca schiena, rumore insopportabile dall'esterno. Colazione discreta, comunque varia ed abbondante. Come aspetto positivo molto importante c'è la comodissima vicinanza con l'isola di Ortigia di Siracusa. Difficoltà massima di parcheggio gratuito ma vicinissimo ad uno pubblico a pagamento.
Stayed 2 nights in Apr 2019

8/10 Good

nicolas

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cómodo y bien ubicado
Excelente ubicación y muy buenas voistas
Stayed 3 nights in May 2018

4/10 Poor

lionel

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Accueil très professionnel et serieux. Chambre très bruyante donnant sur une grande artère sans double vitrage... Très mauvaise expérience le soir à minuit en rentrant à l'hôtel après être allés dîner: 2 clients attendant devant la porte, après avoir sonné plusieurs fois sans succès, nous avons téléphoné à l'hôtel, quelqu'un a répondu mais ne parlait pas italien. Ce n'est qu'au bout de 10 minutes à batailler avec l'autre couple que nous sommes finalement rentrés pour voir qu'il y avait quelqu'un a la réception... Je me suis vu dormir dehors.. . C'est inadmissible! C'est la 1ere fois que cela m'arrive en 15 ans de voyages en Europe... Petit déjeuner assez maigre...
Stayed 1 night in Jul 2017