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Embassy Suites Syracuse

3.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Embassy Suites Syracuse

Free daily cooked-to-order breakfast
Lobby
Breakfast and dinner served
Lobby
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Laundry
  • Pet-friendly
  • Air conditioning

Explore the area

Map
6646 Old Collamer Road South, East Syracuse, NY, 13057
  • Palace Theater
    ‪6 min drive‬
  • St. Joseph's Hospital Health Center
    ‪10 min drive‬
  • Clinton Square
    ‪10 min drive‬
  • Syracuse, NY (SYR-Hancock Intl.)
    ‪12 min drive‬

Room options

View all photos for Executive, One King Bed, Non-Smoking

In-room safe, desk, laptop workspace, blackout curtains

Executive, One King Bed, Non-Smoking

  • 48 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Non Smoking

Fridge, microwave, coffee/tea maker

Premium Suite, 1 King Bed, Non Smoking

  • 48 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Basic Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Basic Room, 1 King Bed

  • 35 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 41 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing)

Fridge, microwave, coffee/tea maker

Suite, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing)

  • 48 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for 2 Doubles Suite, Non Smoking

2 Doubles Suite, Non Smoking

2 Doubles Suite, Non Smoking

  • 41 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, One King Bed, Accessible

In-room safe, desk, laptop workspace, blackout curtains

Suite, One King Bed, Accessible

  • 48 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Embassy Suites by Hilton Syracuse Destiny USA

Pool
Breakfast included
Pet-friendly
Free WiFi
4.3 out of 5, Excellent, (1004)
The price is €255
for 1 room
includes taxes & fees
13 Feb - 14 Feb
Embassy Suites by Hilton Syracuse Destiny USA

About this property

Embassy Suites Syracuse

Hotel in East Syracuse with free breakfast and a 24-hour front desk
This hotel features a restaurant, a bar/lounge, and a snack bar/deli. Free cooked-to-order breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Additionally, a business center, conference space, and dry cleaning are onsite. Housekeeping is available on request.
Embassy Suites Syracuse offers 214 accommodations with MP3 docking stations and safes. LCD televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This East Syracuse hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

The free breakfast at Embassy Suites Syracuse gets high marks from our customers. During your stay, you'll be within walking distance of Brooklawn Golf Course. You'll find features like free WiFi in public areas, free self parking, and a free manager's reception.
  • Free cooked-to-order breakfast served daily
  • Free WiFi
  • Free self parking and extended parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include dry cleaning/laundry, luggage storage, and wedding services
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 10 minutes by car from Syracuse University and 10 minutes from Destiny USA
  • Cats and dogs welcome for a fee
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Public spaces have free WiFi.

A business center and meeting rooms are available. Event space at this hotel measures 5612 square feet (521 square meters) and includes conference space. Multilingual staff, gift shops/newsstands, and laundry facilities are also featured at the business-friendly Embassy Suites Syracuse. Free self parking is available. A complete renovation of Embassy Suites Syracuse was completed in March 2020.

Guests are served free cooked-to-order breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:30 AM to 10:30 AM. The hotel hosts a free manager's reception on select days.
The Eterie - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Free uncovered extended parking on site
  • Wheelchair-accessible parking and van parking available
  • On-site parking includes off-street options

Food and drink

  • Free cooked-to-order breakfast available 6:00 AM–9:00 AM on weekdays and 7:30 AM–10:30 AM on weekends
  • 1 restaurant
  • 1 bar
  • Manager's reception (select days)

Restaurants on site

  • The Eterie

Family friendly

  • Laundry facilities
  • Microwave
  • Fridge
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Wedding services

Business services

  • Business centre
  • Conference space (5612 square feet)
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Lift
  • Handrails in stairwells
  • Lever door handles
  • Phone accessibility kit
  • Pool hoist on site
  • Step-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Renovated entire property – March 2020

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • LCD TV
  • MP3 dock
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 3 children 12 years old and younger stay free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Hotel Syracuse
Embassy Suites Syracuse
Syracuse Embassy Suites
East Syracuse Embassy Suites
Embassy Suites East Syracuse
Embassy Suites Syracuse Hotel
Embassy Suites Syracuse Hotel
Embassy Suites Syracuse East Syracuse
Embassy Suites Syracuse Hotel East Syracuse

Embassy Suites Syracuse Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 554 out of 1001 reviews" "
Rating 8 - Good. 206 out of 1001 reviews" "
Rating 6 - Okay. 102 out of 1001 reviews" "
Rating 4 - Poor. 83 out of 1001 reviews" "
Rating 2 - Terrible. 56 out of 1001 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Coleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Yaskara, Clifton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

2/10 Terrible

Amanda

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was so dirty! I expected much more from the Hilton brand, especially at this price point. The atrium style is nice but just gives you a bird's-eye view of all the dust and dirt on top of everything down below. In our room the carpet was full of stains, the walls had splash marks from what I hope was just coffee. The throw pillows on the couch and the curtains had stains on them. Even the tv remote had gunk smeared all over it. The bathroom was easily the dirtiest hotel bathroom I've ever had. The shower floor was so caked in dirt, it really grossed me out and to top it all off the dirty toilet didn't even flush properly. We tried to do the free buffet breakfast but had so much difficulty finding a clean plate that we kind of lost confidence the food would be safe to eat so we went out for breakfast instead. As for the positives, we chose this place for the location which was convenient for us. It had plenty of free parking and our room faced the opposite side from the highway so it was very quiet. So in theory we could've had a good night's sleep if we weren't so grossed out by the room!
Stayed 1 night in Oct 2024

8/10 Good

Erich Schmidt

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Bathroom room could use a little makeover
Stayed 1 night in Oct 2024

10/10 Excellent

Olivier

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Front desk was 5 stars… the female bartender at happy hour was the weak link in the chain… she ruined our stay. A shame… we wanted to dine inside to avoid the driving in the cold but could not deal with her so we took a drive and our business somewhere else… front desk was made aware and they were gracious.
Stayed 1 night in Oct 2024

10/10 Excellent

Patrina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful stay
This building was constructed nicely. Comfortable and decor nice.
Stayed 1 night in Jul 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Anel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel! Very beautiful and great quality for the price!
Stayed 2 nights in Oct 2024

6/10 Okay

Stephen

Stayed 1 night in Oct 2024

10/10 Excellent

Rosetta

Stayed 2 nights in Oct 2024

10/10 Excellent

Patricia

Stayed 1 night in Oct 2024

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Elammouni

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I recently stayed at this hotel and unfortunately had a few issues. There was no housekeeping during my stay, despite my requests. Additionally, the door to my room was broken, which I reported but was not fixed. Lastly, the indoor pool was quite cold, making it uncomfortable to swim. Overall, my experience was disappointing, and I hope these issues can be addressed for future guests.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jeff

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

David

Stayed 2 nights in Oct 2024

8/10 Good

Hong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

4/10 Poor

David

Travelled with family and small children
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Strange pool policies including lying to people staying with us about pool cards "timing out". Bathtub felt like a surfboard with a ton of water under it. Floors sticky and unclean
Stayed 1 night in Oct 2024

10/10 Excellent

Corey

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was excellent, and the staff was very friendly
Stayed 1 night in Oct 2024

10/10 Excellent

Nancy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and great breakfast options.
Stayed 1 night in Oct 2024

10/10 Excellent

Oscar

Stayed 1 night in Oct 2024

8/10 Good

Denise

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very welcoming. It is clean and attractive and the small store and restaurant are easily accessible.
Stayed 1 night in Oct 2024

10/10 Excellent

Leona

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only stayed one night. Went to the P!NK concert so didn't really partake of the hotel amenities. But the beds were comfortable and clean.
Stayed 1 night in Oct 2024

10/10 Excellent

Michelle

Stayed 1 night in Oct 2024

10/10 Excellent

Anna

Stayed 1 night in Aug 2024