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4.5 out of 5

"Henry's House is brilliant. The breakfast is top-notch. The staff couldn't do enough for me. I loved the rooftop and first-floor terraces. The locatio ... " More

By a verified traveller on Wed 16 Oct 2019

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Panoramic Double Room, Sea View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Junior Suite, Terrace, Sea View

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Classic Double Room, Partial Sea View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Comfort Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Junior Studio Suite, Sea View

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Superior Room, Sea View

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Charme Hotel Henry's House. During your stay, you're just a quick walk from Lungomare di Ortigia. Free breakfast, free WiFi in public areas and a bar are available.

  • Free continental breakfast served daily
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Steps from Lungomare di Ortigia and Ionian Sea

Charme Hotel Henry's House ratings based on 2 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Charme Hotel Henry's House

Everyone (1) Other (1)
5 out of 5
Henry's House is brilliant. The breakfast is top-notch. The staff couldn't do enough for me. I loved the rooftop and first-floor terraces. The location is great - quiet but still close enough to everything in Ortigia. Book here - you won't be sorry!

Posted by on 16 Oct 2019

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4 out of 5

A beautifully decorated boutique hotel

Pros: The decoration, the location and the staff.
Cons: See above
Location: Though right at the tip of Ortiga it is still only 30 minutes walk to the station. And the walk is through the most impressive part of Syracuse.
None of the following is criticism but..... Though beautifully designed and decorated the rooms we used were very restricted in storage space. You would not be able to unpack a whole wardrobe of clothes for a long stay - no drawers or shelves just hanging space. We stayed two nights in two different rooms. Room number one was up very steep stairs - not a problem for us but this could be mentioned on the web site. We have different sleeping temperatures. Having discarded the double duvet in favour of blankets for my wife I was never able to get a single duvet for my half of the double bed!

Posted by , from Sitges Barcelona on 10 Apr 2017

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Property Features

There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces. A rooftop terrace, a library, and multilingual staff are also featured at the boutique Charme Hotel Henry's House. For a fee, parking is available. A complete renovation of Charme Hotel Henry's House was completed in January 2020. This Mediterranean Syracuse hotel is smoke free.

  • 1 building
  • 14 guestrooms or units
  • 2 levels
  • Built in 1800
  • Continental breakfast (free)
  • Deli
  • Terrace on the roof
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Fireplace in lobby
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Train station: Syracuse Station (3.2 km / 2 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Charme Hotel Henry's House offers 14 accommodations with minibars (stocked with some free items) and minibars. Each accommodation is individually furnished and decorated. Memory foam beds feature down duvets and premium bedding. A pillow menu is available. 43-inch flat-screen televisions come with premium satellite channels and first-run films. Bathrooms include a shower, designer toiletries, bidets and complimentary toiletries. This Syracuse hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • Memory foam beds
  • Stocked minibar (select free items)
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • First-run films
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Designer toiletries
  • Bidet
  • Desk
  • Climate control
  • Unique furnishings
  • Unique decor
  • Wardrobe or cupboard

Food & Drink

Guests are served a free continental breakfast daily from 7:30 AM to 10:30 AM.

Room service (during limited hours) is available.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path to lift

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:30 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

  • One child stays free
  • Noise-free rooms not guaranteed
  • UnionPay
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Children stay free - maximum age 2
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines Safe Hospitality National Protocol (Italy)
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available through room service
  • Debit cards
  • Online penalty collection
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 5.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: EUR 30 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Charme Henry's House
  • Charme Henry's House Syracuse
  • Charme Hotel Henry's House
  • Charme Hotel Henry's House Syracuse
  • Hotel Henry's House
  • Charme Hotel Henry's House Sicily/Syracuse, Italy
  • Charme Henry's House Syracuse
  • Charme Hotel Henry's House Hotel
  • Charme Hotel Henry's House Syracuse
  • Charme Hotel Henry's House Hotel Syracuse

You should know

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.