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Borgo Pantano

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Borgo Pantano

Courtyard
2 outdoor pools, pool umbrellas
Lobby lounge
Executive Suite
Aerial view

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • Hot tub
    Hot tub
  • Gym
    Gym
  • Spa
    Spa
  • Pool
    Pool
  • Pet-friendly
    Pet-friendly

Explore the area

Map
Traversa Fontana Mortella, 13 int. 4, Syracuse, SR, 96100
  • Roman Amphitheatre of Syracuse
    10 min drive
  • Archaeological Park of Neapolis
    10 min drive
  • Greek Theatre of Syracuse
    11 min drive
  • Syracuse (QIC)
    23 min drive

Room options

View all photos for Junior Double or Twin Room

Junior Double or Twin Room

Junior Double or Twin Room

  • 40 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Family Room

Family Room

Family Room

  • 40 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Executive Suite

Executive Suite

Executive Suite

  • 55 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Classic Room

Down duvets, memory-foam beds, minibar, in-room safe

Classic Room

  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Suite

Family Suite

Family Suite

  • 60 sq m
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Luxury Suite

Luxury Suite

Luxury Suite

  • 60 sq m
  • Sleeps 5
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Double or Twin Room

Double or Twin Room

Double or Twin Room

  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

Similar properties

Room

Algila' Ortigia Charme Hotel

Breakfast included
Free WiFi
Restaurant
Air conditioning
4.8 out of 5, Exceptional, (768)
The price is €213
for 1 night
includes taxes & fees
8 Dec - 9 Dec
Algila' Ortigia Charme Hotel

About this property

Borgo Pantano

Family-friendly hotel with 2 outdoor pools and a full-service spa
Along with 2 outdoor pools, this hotel has a full-service spa and a restaurant. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite. Change of towels is available on request.
Borgo Pantano offers 30 accommodations, which are accessible via exterior corridors and feature minibars and safes. Each accommodation is individually furnished and decorated. Memory foam beds feature down comforters. 22-inch LCD televisions come with premium digital channels. Bathrooms include bathtubs or showers, designer toiletries, bidets, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of towels.

2 outdoor swimming pools are on site along with a children's pool. In addition to a seasonal outdoor pool, other recreational amenities include a spa tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 3 treatment rooms. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.
Our customers tell us they can't get enough of the helpful staff at Borgo Pantano. During your stay, you'll be close to Ciane River and Saline Nature Reserve. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Options for a bite to eat or a refreshing drink include a coffee shop, a restaurant, a poolside bar, and a bar/lounge
  • Take a swim in the seasonal outdoor pool or soak in the spa tub
  • Indulge with aromatherapy, body scrubs, or body treatments at the spa
  • Services include a free kid's club, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym, a steam room, and a sauna
  • 10 minutes by car from Roman Amphitheatre of Syracuse and 10 minutes from San Nicolo dei Cordari
  • Local-area shuttle service available for a fee
  • Pets welcome for free (restrictions apply)
Borgo Pantano offers its guests a full-service spa, 2 outdoor swimming pools, a spa tub, and a sauna. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

You'll find a business center on site. A children's pool, a seasonal outdoor pool, and a fitness center are also featured at the family-friendly Borgo Pantano. An area shuttle within 7 km is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Syracuse hotel.

Guests are served free buffet breakfast daily from 7:30 AM to 10:00 AM. The hotel hosts a free manager's reception daily.
Borgo Pantano has a restaurant serving lunch and dinner.
Room service (during limited hours) is available.

Languages

English, French, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Local area shuttle (surcharge) up to 7 km

Food and drink

  • Free buffet breakfast available daily 7:30 AM–10:00 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Free daily reception
  • Room service available

Things to do

  • 2 outdoor pools
  • Arcade/games room
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Playground
  • Sauna
  • A hot tub
  • Steam room

Family friendly

  • 2 outdoor pools
  • Arcade/games room
  • Children's pool
  • Free children's club
  • Playground
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station

Outdoors

  • Garden
  • Pool umbrellas
  • Terrace

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Bathroom emergency pull cord
  • In-room accessibility
  • Low-height worktop and sink
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Heating
  • Memory-foam mattress

Bathroom

  • Bath or shower
  • Bidet
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 22-inch LCD TV
  • Digital channels
  • Premium channels

Food and drink

  • Electric kettle
  • Minibar

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Individually decorated
  • Individually furnished
  • Phone
  • Safe
  • Turndown service

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 15

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 40.0 per day.
  • Cribs (infant beds) are available for EUR 15 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 5.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: EUR 15 per night
  • Rollaway bed fee: EUR 40.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Borgo Pantano offers transfers from the train station. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.
Property Registration Number IT089017A1SESTQHF7

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Borgo Pantano
Borgo Pantano Hotel
Borgo Pantano Hotel Syracuse
Borgo Pantano Syracuse
Hotel Borgo Pantano Sicily/Syracuse, Italy
Hotel Borgo Pantano Sicily/Syracuse
Borgo Pantano Hotel
Borgo Pantano Syracuse
Borgo Pantano Hotel Syracuse

Borgo Pantano Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 224 out of 264 reviews" "
Rating 8 - Good. 35 out of 264 reviews" "
Rating 6 - Okay. 5 out of 264 reviews" "
Rating 4 - Poor. 0 out of 264 reviews" "
Rating 2 - Terrible. 0 out of 264 reviews" "

9.8/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Catalin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Small enough not to feel the crowds. Excellent service. Excellent breakfast. Highly recommended.
Stayed 3 nights in Jun 2024

10/10 Excellent

Heidi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We relied on reviews to stay at this property. Along the way, the road there made us skeptical as to what to expect. However, following the signs and arriving at the white gates opened us up to paradise. There are 2 pools, one salt with a jacuzzi, and the other enormous and elegant, complete with bar service. There is a fabulous restaurant on site, and a menu of spa services. Our room had a little outdoor patio and was clean and charming. Also, the complimentary breakfast was to die for! Our thanks to Jiuce and her wonderful staff. We will definitely be back again!
Stayed 2 nights in May 2024

10/10 Excellent

RUBEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Sherry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facilities — pool, table tennis, gym. Rooms were comfortable, although not spacious. Very good breakfast, with incredible variety and quantity of items on the buffet — although some items did not seem to be freshly made every morning. Would have been nice to have had homemade jams, rather than the packaged kind. Overall, very good service (especially front desk welcome, with very useful briefing on the resort and tips for visiting sights in the areas). Breakfast service was marred by odd delays in getting our coffee. Please note that resort is about 20 minutes drive from Ortigia, partly through potholed and narrow country roads. It’s a peaceful setting, but not close to dining options.
Stayed 2 nights in Apr 2024

10/10 Excellent

Antonio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here 3 nights, the hotel is modern very clean and comfortable with very professional and helpful staff. All set in beautiful relaxing surroundings. The location is conveniently located to reach Siracusa with a shuttle service to the city (book @ €15 return x room). The breakfast was very good with a very extensive selection to choose from and along with the restaurant service helpful with pleasant atmospher. The large pool is beautiful, well maintained and a plesure to swim in. The staff are very attentive and their knowlede of the area excelant and very helpful. All in all a great experience so we would happily stay here again.
Stayed 3 nights in Sep 2023

10/10 Excellent

Chacea

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
One of the most incredible properties to stay at in eastern Sicily! Staff was charming and welcoming. Super informative of the surrounding area. Spaces all over the property to enjoy. Cannot rant and rave enough about this place!! AMAZING!!
Stayed 2 nights in Jun 2023

10/10 Excellent

Beverly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pampered in Borgo Pantano
Lovely property filled with orange trees and flowers. The resort and spa made it a truly relaxing stay. Wonderful buffet breakfast! Shuttle into the city was convenient. The staff was extremely accommodating and professional.
Stayed 2 nights in Apr 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Borgo Pantano fully deserves all its exceptional ratings - the owners and staff were wonderful, the food was excellent, the swimming pool is fantastic, it is very family friendly and they really have thought of everything. Great value too (earlier in our holiday we stayed in a hotel double the price and Borgo Pantano beat it hands down across many areas) - love this place!
Stayed 2 nights in Sep 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best breakfast and best service ever
I had really good experience at this hotel. Breakfast was the best one I've ever had at any restaurant over the world. There are so many kinds of Italian food and could not try all only for 3days. Unfortunately my son got heat stroke but the staffs were so kind to help us out for whole day. We could not enjoy Sicily as much as expected, but this hotel made our holiday very special and unforgettable.
Stayed 3 nights in Jun 2022

6/10 Okay

susan

Travelled with family
Liked: Cleanliness
Disliked: Room comfort
Stayed 2 nights in Jul 2021

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

10/10 Excellent

Verified traveller

Stayed 14 nights in Sep 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous grounds, particularly the swimming pool, nice rooms. Staff extremely helpful. Breakfast is stunning! Downside is the location as it's 15 minutes away from Ortigia. The hotel can arrange a taxi but they charge 10 euros (which isn't bad) but the timings of it aren't convenient. If you hire a car then it's perfect!
Stayed 14 nights in Jul 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Oct 2019

10/10 Excellent

graziella

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2019

10/10 Excellent

Jyoti

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2019

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Assolutamente perfetto,
Stayed 2 nights in Jul 2019

10/10 Excellent

Paul, Guildford, Surrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff without exception were friendly, welcoming and generally 1st class
Stayed 13 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was so lovely that upon arrival we signed up for an extra night! Thank you so much to the lovely owner and her fantastic team. Wow!
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The pool area was large beautiful and never crowded. Breakfast was brilliant-best I ‘ve ever had in an hotel
Stayed 7 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing stay. Chilled and relaxed environment. Staff super helpful and welcoming. Delicious and plentiful breakfast. Lots of places to lounge in garden or by the pool. You will need a car as it’s quite remote.
Stayed 7 nights in May 2019

10/10 Excellent

Sandra K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful experience in Siracusa
Beautiful hotel with magnificent grounds and accomations. Welcoming, helpful staff made us feel very welcome! Food was amazing and the owner was so gracious and kind!
Stayed 2 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
The hotel itself was beautiful and the staff was extremely welcoming. The room was spacious and really comfortable. The surrounding area left something to be desired but there was lots to do and see a short drive away. You absolutely need to hire a car if visiting this area as it’s quite remote.
Stayed 2 nights in May 2019