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W Sydney

5.0 star property

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Photo gallery for W Sydney

Indoor pool, outdoor pool, pool cabanas (surcharge), pool loungers
Premium bedding, down duvets, pillow-top beds, minibar
4 bars/lounges, poolside bar
Fabulous Room, 1 King Bed, City View | City view
E Wow Suite, 1 Bedroom, Harbour View | Bar (on property)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Free WiFi

Explore the area

Map
31 Wheat Road, Sydney, NSW, 2000
  • Circular Quay
    ‪4 min drive‬
  • Sydney Opera House
    ‪5 min drive‬
  • Sydney Harbour Bridge
    ‪6 min drive‬
  • Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪25 min drive‬

Room options

View all photos for Marvelous Suite, 1 Bedroom, Non Smoking

Marvelous Suite, 1 Bedroom, Non Smoking

Marvelous Suite, 1 Bedroom, Non Smoking

  • Harbor view
  • 69 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Spectacular Room, 2 Double Beds, Non Smoking, Harbor View

Spectacular Room, 2 Double Beds, Non Smoking, Harbor View | Water view

Spectacular Room, 2 Double Beds, Non Smoking, Harbor View

  • Harbor view
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Wow Suite, 1 Bedroom, Non Smoking, Harbor View

Wow Suite, 1 Bedroom, Non Smoking, Harbor View | Bar (on property)

Wow Suite, 1 Bedroom, Non Smoking, Harbor View

  • Harbor view
  • 112 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Wonderful Room, 1 King Bed, Non Smoking, City View

Wonderful Room, 1 King Bed, Non Smoking, City View | City view

Wonderful Room, 1 King Bed, Non Smoking, City View

  • City view
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Oasis 1 Bedroom Studio, 1 King Bed, City View

Premium bedding, down duvets, pillow-top beds, minibar

Oasis 1 Bedroom Studio, 1 King Bed, City View

  • City view
  • 75 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Splendid 2 Bedroom Studio, 2 King Beds, City View

Premium bedding, down duvets, pillow-top beds, minibar

Splendid 2 Bedroom Studio, 2 King Beds, City View

  • City view
  • 75 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Oasis 1 Bedroom Studio, 1 King Bed, Darling Harbour View

Oasis 1 Bedroom Studio, 1 King Bed, Darling Harbour View | Lounge

Oasis 1 Bedroom Studio, 1 King Bed, Darling Harbour View

  • Harbor view
  • 75 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Oasis 2 Bedroom Studio, 1 King Bed & 1 Queen Bed, City View

Premium bedding, down duvets, pillow-top beds, minibar

Oasis 2 Bedroom Studio, 1 King Bed & 1 Queen Bed, City View

  • City view
  • 75 sq m
  • Sleeps 3
  • 1 King Bed and 1 Queen Bed

View all photos for Oasis 2 Bedroom Studio, 2 King Beds, City View

City view

Oasis 2 Bedroom Studio, 2 King Beds, City View

  • City view
  • 65 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Oasis 2 Bedroom Studio, 2 King Beds, Darling Harbour View

Oasis 2 Bedroom Studio, 2 King Beds, Darling Harbour View

Oasis 2 Bedroom Studio, 2 King Beds, Darling Harbour View

  • City view
  • 65 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Spectacular Room, Room, 1 King Bed, Non Smoking, Harbour View

Spectacular Room, Room, 1 King Bed, Non Smoking, Harbour View

Spectacular Room, Room, 1 King Bed, Non Smoking, Harbour View

  • Harbor view
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Mega 3 Bedroom Studio, 3 King Beds, Darling Harbour View

Mega 3 Bedroom Studio, 3 King Beds, Darling Harbour View | Living area

Mega 3 Bedroom Studio, 3 King Beds, Darling Harbour View

  • Harbor view
  • 168 sq m
  • Sleeps 6
  • 3 King Beds

View all photos for Splendid 1 Bedroom Studio, 1 King Bed, City View

Premium bedding, down duvets, pillow-top beds, minibar

Splendid 1 Bedroom Studio, 1 King Bed, City View

  • City view
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Fabulous Room, 1 King Bed, City View

Fabulous Room, 1 King Bed, City View

Fabulous Room, 1 King Bed, City View

  • City view
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for E Wow Suite, 1 Bedroom, Harbour View

E Wow Suite, 1 Bedroom, Harbour View | Living room

E Wow Suite, 1 Bedroom, Harbour View

  • Harbor view
  • 202 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Fantastic Suite, 1 Bedroom, Non Smoking, City View

Fantastic Suite, 1 Bedroom, Non Smoking, City View

Fantastic Suite, 1 Bedroom, Non Smoking, City View

  • City view
  • 51 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Wonderful Room, 2 Double Beds, City View

Premium bedding, down duvets, pillow-top beds, minibar

Wonderful Room, 2 Double Beds, City View

  • City view
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Splendid 1 Bedroom Studio, 1 King Bed, Darling Harbour View

4 bars/lounges, poolside bar

Splendid 1 Bedroom Studio, 1 King Bed, Darling Harbour View

  • Harbor view
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Splendid 2 Bedroom Studio, 2 King Beds, Darling Harbour View

Water view

Splendid 2 Bedroom Studio, 2 King Beds, Darling Harbour View

  • Harbor view
  • 76 sq m
  • Sleeps 4
  • 2 King Beds

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About this property

W Sydney

Luxury hotel with 3 restaurants and a full-service spa
This smoke-free hotel features 3 restaurants, a full-service spa, and an indoor pool. WiFi in public areas is free. Additionally, an outdoor pool, 4 bars/lounges, and a 24-hour fitness center are onsite. Housekeeping is available on request.
W Sydney offers 588 air-conditioned accommodations with minibars and espresso makers. These individually furnished accommodations have separate sitting areas and include dining tables. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. LED televisions come with premium cable channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

This Sydney hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 50+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a 24-hour fitness center.
The onsite spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body scrubs. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

W Sydney's great location gets high marks from our customers. During your stay, you're just a quick walk from SEA LIFE Sydney Aquarium. Features include free WiFi in public areas, plus 3 restaurants and 4 bars.
  • Free WiFi (speed: 50+ Mbps)
  • Drinking and dining options include 3 restaurants, 2 coffee shops/cafes, a poolside bar, and 4 bars/lounges
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the indoor and outdoor pools
  • Treat yourself to massages, manicures and pedicures, or body scrubs at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the location and the helpful staff
  • Within a 15-minute walk of QVB and King Street Wharf
W Sydney offers its guests a full-service spa, an indoor pool, and an outdoor pool. There are 3 restaurants and 2 coffee shops/cafes on site. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. Public spaces have free WiFi.

Event space at this hotel measures 14079 square feet (1308 square meters) and includes conference space. A 24-hour fitness center, multilingual staff, and tour/ticket assistance are also featured at the luxury W Sydney. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star Sydney hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
Level 3 Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Rooftop Restaurant - This poolside restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open daily.
Living Room - This restaurant serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open daily.
24-hour room service is available.

Languages

Arabic, Chinese (Cantonese), Chinese (Mandarin), Dutch, English, French, German, Indonesian, Japanese, Korean, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Covered valet parking on site (AUD 100 per day)
  • Limited on-site parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AUD 55 for adults and AUD 28 for children
  • 2 coffee shops/cafes
  • 3 restaurants
  • 4 bars/lounges
  • A poolside bar

Restaurants on site

  • Level 3 Restaurant
  • Living Room
  • Rooftop Restaurant

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool
  • Outdoor pool

Family friendly

  • Dining table
  • Free cot
  • Indoor pool
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 14,079 square feet of conference space
  • 8 meeting rooms

Outdoors

  • Pool cabanas (surcharge)
  • Pool loungers

Full-service spa

  • 5 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Grab bar near toilet
  • Hardwood flooring in public areas
  • High-pile carpet in room
  • Lift
  • Pool hoist on site
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Tile flooring in room
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (100 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Children's robes
  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The property charges 1.95 percent for credit card payments
Front desk staff will greet guests on arrival at the property
This property's valet parking has a maximum vehicle height limit of 5.6 feet (1.7 meters).

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 55 for adults and AUD 28 for children
  • Covered valet parking fee: AUD 100 per day
  • Credit card charges are subject to a surcharge of 1.95 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Children under 18 years old are not allowed in the outdoor Swimming Pool WET Deck on Sundays.

We should mention

  • Pool access available from 6:00 AM to 5:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

W Sydney Hotel
W Sydney Sydney
W Sydney Hotel Sydney

W Sydney Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 321 out of 489 reviews
Rating 8 - Good. 84 out of 489 reviews
Rating 6 - Okay. 47 out of 489 reviews
Rating 4 - Poor. 17 out of 489 reviews
Rating 2 - Terrible. 20 out of 489 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Quang-Thanh

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service we received from checkin to checkout was phenomenal. Would definitely come back.
Stayed 1 night in Jan 2025

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here are lovely. I really liked the location. The fireworks on Saturday night were amazing to view from your room.
Stayed 2 nights in Jan 2025

10/10 Excellent

Jenn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome BTWN Restaurant beautiful food and pleasant and engaging staff. Definitely order House Chips with Black Garlic Mayonnaise - beyond amazing!
Stayed 1 night in Jan 2025

10/10 Excellent

Kari

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, attentive staff will to accommodate your needs. All the feels of a 5 start property Had an issue with the cleaning staff on one day but the management team was quick to respond and offer a solution. Overall, great stay.
Stayed 5 nights in Dec 2024

2/10 Terrible

Shum

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick questions for hotel design team and management: 1. Is the general vibe of the hotel supposed to be 'dark, small & cluttered'? Because that's exactly how I would describe the lobby & the room we booked (Oasis 2 bedroom suite). 2. After taking the lift up to our floor, the numbers displayed on the wall (that show the general direction rooms are located) didn't include the room number we were allocated... pretty important detail to have missed don't you think?? (even the cleaning staff we asked were just as confused as we were). 3. The 2 bedroom suite is designed in such a way that you can't hear anyone knocking on the door. So why on earth are there no doorbells?? (other hotels have them for this very reason!) 4. And on WHAT UNIVERSE is it a good idea to have shower tap handles that turn in the opposite direction from each other??? Is that even a 'thing' now??? For who???? 5. Again, we had to ask staff how to use the 'high-tech' stove in our room and again, they had no idea (they had to call the maintenance guy). Is it too much effort to have simple instructions printed out & mounted somewhere? 6. Are your staff actually trained to provide top-tier customer service? They appeared confused when we asked them simple questions and I witnessed some staff being selective in who they were offering certain services to.. (ie, complimentary drink vouchers) 7. And FINALLY... why would you debit the previous guests room bill to my bank card, a full 7 days AFTER I checked out!!! Like
Stayed 1 night in Dec 2024

6/10 Okay

Rod

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views!
Stayed 1 night in Oct 2024

10/10 Excellent

Alexandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel with brilliant staff!
Our stay started with a bang, as we checked in on a Saturday we had front row seats to all Darling Harbour fireworks from our harbour facing room. It was a spectacular welcome to Sydney! The rooms are beautiful, the breakfasts are delicious and location is amazing! The staff are extremely helpful, our son was not well during our stay and the staff were so kind when we needed a doctor and to book additional rooms to give us more space. The location is brilliant as there is so much happening around the harbour and it’s so easy to get into Sydney’s CBD. Including the Darling Quarter, which I highly recommend to any families visiting the area! Our room was gorgeous and clean, I loved the bar and the additional shark cuddling toys we had. We spent a couple of afternoons in the hotel pools as well. Enjoying the view, along with poolside food and drinks. The gym is also very clean! Highly recommend this hotel and we would definitely stay here again.
Stayed 1 night in Dec 2024

10/10 Excellent

Zainab

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Ashleigh

Liked: Cleanliness, staff & service, property conditions & facilities
Have stayed in many many hotels over the years but have never experienced the professionalism or service like that of the staff at the W. Our stay was exceptional. We were upgraded to a family apartment from our booked double room upon arrival. Truly a stay we will never forget. The pools were phenomenal. Highly recommend!
Stayed 2 nights in Jan 2025

10/10 Excellent

ABTAR, Toronto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Considering busy New Year’s Eve the staff did amazing job
Stayed 2 nights in Dec 2024

10/10 Excellent

Minju

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Maddison

Stayed 2 nights in Dec 2024

8/10 Good

Bitten

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Allison

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, pools were fantastic. Staff were very accomodating. Food delivered by room service was cold and insufficient butter supplied for toast but otherwise the stay was lovely. I’d recommend this as a family hotel and not so much a great place for a romantic weekend so keep this in mind when planning.
Stayed 1 night in Jan 2025

8/10 Good

Thomas

Stayed 1 night in Jan 2025

4/10 Poor

Georgia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
It was a beautiful hotel, however extremely poor service. Our luggage never turned up to the room despite a phone call to reception 30 minutes after we checked in so we had to go and collect this ourselves.. We ordered ice to the room, and it never came.. And thirdly we asked for fresh towels while the cleaner was in our hallway and they didn’t replace these until late afternoon. I expected better for the level of price I paid to stay here
Stayed 2 nights in Jan 2025

6/10 Okay

Sherry, NCD

Stayed 6 nights in Dec 2024

10/10 Excellent

Caelum

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it, will come again
Stayed 1 night in Jan 2025

10/10 Excellent

Lydie

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay, customer service was outstanding. Very friendly staff, We had a wonderful stay.
Stayed 3 nights in Jan 2025

10/10 Excellent

Sabina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this hotel by far more than 4 seasons in Sydney. Stayed at both. This hotel is brand new (1y old ). Amazing view. Super cool design. Great food. Super fantastic area to stay near for walking and dining. The only complain we have is form pillows and lights from electric devices was hard to make room pitch dark. But we would stay here again for sure !
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Lea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
for a 5-star hotel bags should have been taken to room by staff. Website needs to include valet parking as an option.
Stayed 1 night in Jan 2025

8/10 Good

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Garth

Stayed 3 nights in Dec 2024

8/10 Good

Mathew

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay
Stayed 1 night in Jan 2025