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4.1 out of 5

"Location great for the rocks and circular key. Bathroom could do with slight decoration. Hotel staff very good " More

By a verified traveller on Tue 17 Mar 2020

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Two Bedroom Suite

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Swiss-SuperSuite Two Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Swiss-SuperSuite Three Bedroom

Bed Count 1 King Bed Maximum Occupancy 6 Max

Penthouse Swiss-SuperSuite

Bed Count 1 King Bed Maximum Occupancy 6 Max

Studio Apartment

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

One Bedroom Suite

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at The York by Swiss-Belhotel International. During your stay, you're just a quick walk from King Street Wharf. Features include free WiFi in public areas, plus an outdoor pool and a gym. This luxury aparthotel has 98 apartments over 28 floors. Each apartment offers free WiFi and a kitchen.

  • Each apartment offers a kitchen, a washer/dryer and a balcony
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have good things to say about the accommodation for the cleanliness and spaciousness
  • Within a 10-minute walk of King Street Wharf and Pitt Street Mall

The York by Swiss-Belhotel International ratings based on 10 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for The York by Swiss-Belhotel International

Everyone (1) Couples (6) Family (1) Other (2)
4 out of 5
Location great for the rocks and circular key. Bathroom could do with slight decoration. Hotel staff very good

Posted by on 17 Mar 2020

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Comment from Hotel Management

18 Mar 2020 by The York Team

Thanks for staying with us. We appreciate your feedback!

4 out of 5

Great location

The location of this hotel is fantastic and within walking distance of all the major attractions. The price was reasonable for Sydney CBD and parking was $30 per night (unfortunately they tried to charge me for 3 nights instead of 2 but this was rectified). The room itself was a very good size but I did not realise it was not one of the refurbished rooms so it was rather dark with no view and the fixtures and fittings were in desperate need of updating (cooker very old and carpet stains etc). That said we had a great 5 nights there but if you are considering booking this hotel I would make sure you establish if you are in a refurbished room or not as the room in no way resembled the pictures I looked at before booking.

Posted by on 6 Apr 2015

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3 out of 5

Functionally adequate

The hotel was expensive, but Sydney is expensive. Room was refurbished, but not very well. However it was immaculately clean and comfortable with great amenities like washing machine and dishwasher. Internet / WiFi was appallingly bad. One evening there was no hot water in the hotel for about 4 hours and the hotel did not compensate for this even though they knew we had to cancel a dinner reservation as a result.

Posted by on 9 Feb 2015

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4 out of 5

Our stay

Had a deluxe studio apartment on the 13th floor with a balony. Was a nice apartment but traffic was very noisy and the ding dong of the lift did wake me up a few times but no other complaints.

Posted by on 29 Mar 2012

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4 out of 5
Excellent location. The floor plan of the apartment and equipment worked well. The cleaners did their job well. The swimming pool, hot tub and sauna were nice addition to the hotel. More attention should be paid to the cleanliness of the apartment, the shelves of the cabinets and the carpet etc.

Posted by on 15 Dec 2023

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Comment from Hotel Management

18 Dec 2023 by the team

Dear Klauseveryone loves our location and facilities the apartments are large in size and great that you managed toe enjoy it all. Dusting we need to improve on thanks.

5 out of 5

Posted by on 19 Mar 2019

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Comment from Hotel Management

3 Apr 2019 by SMM

Thank you for your great review!

4 out of 5

Super Lage

Das Hotel ist an einer super Lager für Sydney. Nahe an der Opera und der Habor Bridge. Die Zimmer ist sehr geräumig und sauber.

Posted by on 4 Jan 2016

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4 out of 5

Gutes Hotel

Das Hotel ist zentral gelegen zu den Sehenswürdigkeiten und für Shopping Touren

Posted by on 8 Jan 2015

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5 out of 5

Sehr empfehlenswert!

Sehr zentrale Lage. (je 5 Gehminuten bis zum Hafen mit dem berühmten Opera House, In-Quartier The Rocks, Darling Harbour und parallel zur George Street: der Einkaufsmeile in Sydney) Perfekte Ausstattung mit riesen TV, Klimaanlage, Küche, Geschirrspüler, Waschmaschine und Tumbler. Wir hatten ein 2 Zimmer / 2 Bad-Appartement mit grossem Balkon und sicht auf den Sydney Harbour. Sehr sauber, freundliches Personal, gratis Wi-Fi im Empfangsbereich, kostenpflichtiges Wi-Fi im Zimmer. Wir waren sehr zufrieden und würden dieses Hotel wieder wählen.

Posted by on 27 Jan 2014

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4 out of 5

WIFI

Das Hotel ist gut gelegen, aber etwas unpersönlich, keine Bar, kein eigenes Restaurant. Was uns besonders gestört hat, war das fehlende FREE-WIFI.Schade...

Posted by on 18 Jan 2014

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About the The York by Swiss-Belhotel International

Location 5 York Street, Sydney, NSW 2000

Property Features

There's a snack bar/deli on site. A computer station is on site and WiFi is free in public spaces. As a guest of The York by Swiss-Belhotel International, you'll find an outdoor pool, Access to hot tub, a sauna, and a fitness centre. A library, a terrace, and multilingual staff are also featured at the luxury The York by Swiss-Belhotel International. For a fee, parking is available. This 4.5-star Sydney aparthotel is smoke free.

  • 1 building
  • 98 guestrooms or units
  • 28 levels
  • Deli
  • Childcare (surcharge)
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Computer for guest use
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Kitchen
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Separate dining area
  • Washer/dryer
  • Refrigerator
  • Microwave
  • Free cots/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Sydney Circular Quay Station (1.5 km / 0.9 mi)
  • Metro station: Wynyard Station (0.1 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

The York by Swiss-Belhotel International offers 98 air-conditioned accommodations with washers/dryers and DVD players. Rooms open to balconies. This individually decorated and furnished accommodation has separate sitting areas. 32-inch flat-screen televisions come with premium satellite channels and pay-per-view films. Accommodation at this 4.5-star aparthotel has kitchens with fridges, stovetops, microwaves and separate dining areas. Bathrooms include a separate bath and shower, dressing gowns, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes. Additionally, rooms include minibars and coffee/tea makers. Housekeeping is provided on a daily basis.

  • In-room kitchen
  • Washer and dryer
  • Private balcony
  • Dining room
  • Sitting area
  • Minibar
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Films for purchase
  • DVD player
  • Fridge
  • Microwave
  • Stovetop
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Separate bath and shower
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Dressing gowns
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Air conditioning
  • Unique furnishings
  • Unique decor
  • Wheelchair accessible
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.

Nearby Activities

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Golf lessons available nearby
  • Golfing nearby
  • Sailing nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:30 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 60.0 per day.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards and cash

Host has indicated that there is a carbon monoxide detector on the property

Host has indicated that there is a smoke detector on the property

Safety features at this property include a security system and window guards

This property is professionally cleaned

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Upon check-in, the hotel will obtain a pre-authorization by credit card for the amount of accommodation, with an AUD 50 per day security bond (to cover incidental charges). Release of this pre-authorization is dependent on individual banks and takes up to 3 weeks to process.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, debit cards and cash.

For guests' safety, the property includes a carbon monoxide detector, a smoke detector, a security system and window guards in all accommodation. The property is professionally cleaned.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Security system
  • Staffed front desk
  • Property does not require health documentation at check-in
  • Contactless check-in is not available
  • Carbon monoxide detector
  • LGBTQ friendly
  • Smoke detector
  • Parking height restrictions apply
  • Please note, some room types at this property are not available when booking a stay with children.
  • Debit cards
  • Property uses a professional cleaning service
  • Contactless check-out is available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 35 per person
  • Secured self-parking fee: AUD 58.00 per night (in/out privileges)
  • Rollaway bed fee: AUD 60.0 per day
  • Credit card charges are subject to a surcharge of 2.6 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • York Swiss-Belhotel International
  • York Swiss-Belhotel International Hotel
  • York Swiss-Belhotel International Hotel Sydney
  • York Swiss-Belhotel International Sydney
  • York Swiss-Belhotel International Apartment Sydney
  • York Swiss-Belhotel International Apartment
  • York Swiss-Belhotel International Apartment Sydney
  • York Swiss-Belhotel International Apartment
  • York Swiss-Belhotel International Sydney
  • York Swiss-Belhotel International
  • Apartment The York by Swiss-Belhotel International Sydney
  • Sydney The York by Swiss-Belhotel International Apartment
  • The York by Swiss-Belhotel International Sydney
  • The York by Swiss Belhotel International
  • Apartment The York by Swiss-Belhotel International
  • York Swiss Belhotel Sydney

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National Rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

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