See all properties

Sydney Central Hotel managed by The Ascott Limited

4.0 star property
VIP Access

Choose dates to view prices

Photo gallery for Sydney Central Hotel managed by The Ascott Limited

Exterior
Superior Twin Room
Reception
Exterior
Outdoor pool, open 6:00 AM to 10:00 PM, pool loungers

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar

Explore the area

Map
169-179 Thomas Street, Haymarket, NSW, 2000
  • Capitol Theatre
    ‪7 min walk‬
  • International Convention Centre Sydney
    ‪11 min walk‬
  • Circular Quay
    ‪6 min drive‬
  • Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪22 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Executive Room

Executive Room

Executive Room

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Twin Room

Executive Twin Room

Executive Twin Room

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room

Superior Room

Superior Room

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room

Standard Room

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Suite

Premier Suite

Premier Suite

  • 50 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property

Mercure Sydney

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.3 out of 5, Excellent, (1022)
The price is €180
for 1 room
includes taxes & fees
25 Mar - 26 Mar
Mercure Sydney

About this property

Sydney Central Hotel managed by The Ascott Limited

Hotel with a 24-hour fitness center, a short walk to Capitol Theatre
An outdoor pool, a restaurant, and a 24-hour fitness center are available at this hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a coffee shop/cafe, and self parking. Housekeeping is available on request.
Sydney Central Hotel managed by The Ascott Limited offers 255 air-conditioned accommodations with minibars and safes. A pillow menu is available. LCD televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Sydney hotel provides complimentary wired Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Sydney Central Hotel managed by The Ascott Limited. During your stay, you're just a quick walk from Capitol Theatre. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi and wired Internet in some public areas
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Full breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym and bike rentals
  • Guests really like the accommodations for the cleanliness and spaciousness
  • Within a 10-minute walk of Capitol Theatre and World Square Shopping Centre
Sydney Central Hotel managed by The Ascott Limited offers its guests an outdoor pool and a 24-hour fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Business amenities include a business center and 12 meeting rooms. Event space at this hotel measures 2960 square feet (275 square meters) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Sydney Central Hotel managed by The Ascott Limited. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Sydney hotel.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM and 10:30 AM.
Thomas St Kitchen and Bar - This restaurant serves breakfast, lunch, and dinner.
24-hour room service is available.

Languages

Chinese (Mandarin), English, French, Russian

Property amenities

Internet

  • Available in all rooms: Free wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (AUD 45.00 per night; includes in/out privileges)
  • Electric car charging station on site

Food and drink

  • Full breakfast available for a fee weekdays 6:30 AM–10:30 AM: AUD 36 for adults and AUD 19 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Thomas St Kitchen and Bar

Things to do

  • 24-hour fitness centre
  • Bike rentals
  • Outdoor pool

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space (2960 square feet)
  • Meeting rooms - 12

Outdoors

  • Garden
  • Picnic area
  • Pool sunloungers
  • Terrace
  • Vegetable garden

Accessibility

  • Lift

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Pillow menu
  • Rollaway/extra beds (surcharge)

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV channels
  • LCD TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Fridge

More

  • Bulk dispenser for toiletries
  • Desk
  • Desk chair
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 2.2 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 60.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately AUD 36 for adults and AUD 19 for children
  • Self parking fee: AUD 45.00 per night (in/out privileges)
  • Rollaway bed fee: AUD 60.0 per night
  • Credit card charges are subject to a surcharge of 2.2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Novotel Hotel Sydney Central
Novotel Sydney Central
Sydney Central Novotel
Novotel Sydney Central Hotel
Novotel Sydney Central
Sydney Central Hotel Managed by The Ascott Limited Hotel
Sydney Central Hotel Managed by The Ascott Limited Haymarket

Sydney Central Hotel managed by The Ascott Limited Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 555 out of 1001 reviews
Rating 8 - Good. 327 out of 1001 reviews
Rating 6 - Okay. 83 out of 1001 reviews
Rating 4 - Poor. 25 out of 1001 reviews
Rating 2 - Terrible. 11 out of 1001 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

PATRICK, SAN FRANCISCO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of hotel staff are polite. I requested for late check out and offered. Hotel surroundings are very good. Foods,bus station etc...will stay again if I go back to Sydney next time.
Stayed 1 night in Dec 2024

8/10 Good

Sunil

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like it
Stayed 3 nights in Oct 2024

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
The location of the Hotel was perfect for our short stay in Sydney. Short walks to so many attractions. The pool was a welcome spot during very humid weather.
Stayed 2 nights in Dec 2024

10/10 Excellent

dongwon

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Gabrielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property a bit tired & in need of renovation but good for the price. Included b'fast. Staff helpful but very busy. Good size room.
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Geoffrey, Wanganui

Stayed 2 nights in Nov 2024

8/10 Good

Megan

Travelled with family
Liked: Cleanliness, staff & service, room comfort
1 night stay
Great size room with 2queen beds , very comfortable with great pillows .very quiet and handy location . Cocktails at bar were bit ordinary , and never before have I seen a cocktail served in a schooner glass . My sisters Mojito was .
Stayed 1 night in Nov 2024

10/10 Excellent

Patrick

Stayed 4 nights in Oct 2024

10/10 Excellent

Maya

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good choice for our 5 night stay
The Hotel was well positioned and the staff were friendly and helpful.
Stayed 5 nights in Nov 2024

8/10 Good

Kenneth, delta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very convenient, 5 mins walk to the light rail station, 20 mins wall to the circular quay, 15 mins to major train station where you can access all kind of transportation to all major tourist spots. The price is very reasonable as it is not right in the centre but it is definitely close enough. Eateries are everywhere. The property itself is ok but bravo to the young management team who is able to make prompt decision to rectify couple issues before they escalated to more stressful condition. Extra thanks to the shift managers Jordan and Catherine who have right balances between customer services and corporate perspective
Stayed 5 nights in Nov 2024

10/10 Excellent

Abigail

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very impressed for the price we paid! 1 star to the hotel staff who were lovely to deal with and very helpful, even showing us the bus routes. 1 star for the check-in experience and upgraded room. 1 star for the cleanliness and facilities in the entire establishment. 1 star for the breakfast which at $20 a head was a bargain! 1 star for the location and ease of commute from Central Station. Very impressed with this hotel and its staff. I had emailed prior to our arrival to see if we could check-in earlier and received a very polite email back to say it may not be possible depending on room availability, which I completely appreciate. However when we got there around 11am the staff were very accommodating and booked us into a room immediately. Not only that, but we were upgraded to the top floor! The rooms were exceptionally clean and the bed was actually comfy! I was also impressed that shortly after going into our room the phone rang and it was reception asking if everything was okay - which it was. We felt very VIP staying here. 11/10 would stay here again :)
Stayed 1 night in Nov 2024

10/10 Excellent

Loretta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
City Stay
This hotel is in a great location within walking distance of public transport and some city locations. The staff were friendly and helpful. The onsite eating and bar were very handy and reasonably priced. The room was comfortable, spacious and clean. The air conditioning was a bit hard to regulate, it was either too cold or too warm. It was a ducted system and may be on the oldish side? The room had all the usual amenities that you would require, and we enjoyed our stay. Definitely would stay again and would recommend this hotel.
Stayed 1 night in Nov 2024

10/10 Excellent

Jacquelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great place only a few minutes away from the Central Train Station. Surrounded by Thai restaurants. Staff was friendly. Bigger than I expected.
Stayed 3 nights in Oct 2024

8/10 Good

Troy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for public transport and food choices galore
Stayed 4 nights in Nov 2024

10/10 Excellent

Sherilee

Liked: Cleanliness, staff & service, property conditions & facilities
ggjkk
Stayed 2 nights in Jun 2024

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location very nice hotel
Stayed 1 night in Nov 2024

8/10 Good

Janet

Stayed 2 nights in Nov 2024

8/10 Good

Freddy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location , location, location
Great location .. close to Chinatown and the main avenue of Sydney. Also walking distance from the train station if you are planning to visit other places.
Stayed 4 nights in Nov 2024

8/10 Good

Bianca

Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommend
Comfortable stay and great service from friendly staff.
Stayed 3 nights in Nov 2024

10/10 Excellent

Anna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have enjoyed our stay at Sydney Central Hotel. Staff were friendly and very helpful especially very understanding when it comes to $50 dining and drinks credit. Restaurant on site was decent. Location is good, many dining options close by and very close to Central station. Room was spacious and simple. I would stay again.
Stayed 1 night in Nov 2024

6/10 Okay

Jalinna

Disliked: Staff & service
Stayed 3 nights in Nov 2024

2/10 Terrible

Can

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024