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Quest Mascot Serviced Apartments

4.5 star property

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December 2024
January 2025

Photo gallery for Quest Mascot Serviced Apartments

Reception
Standard Apartment, 1 Bedroom, Kitchen | Private kitchen
Standard Apartment, 1 Bedroom, Kitchen
In-room safe, desk, blackout curtains, soundproofing
Reception hall

Reviews

8.2 out of 10

Very good

Popular amenities

  • Parking available
  • Air conditioning
  • Housekeeping
  • Laundry
  • Free WiFi
  • Restaurant

Explore the area

Map
108 114 Robey Street, Mascot, NSW, 2020
  • Enmore Theatre
    6 min drive
  • AV8 Bar & Cafe
    2 min walk
  • Mascot Station
    12 min walk
  • Sydney, NSW (SYD-Kingsford Smith Intl.)
    5 min drive

Room options

View all photos for Executive Apartment, 2 Bedrooms

In-room safe, desk, blackout curtains, soundproofing

Executive Apartment, 2 Bedrooms

  • 72 sq m
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Standard Apartment, 1 Bedroom, Kitchen

Standard Apartment, 1 Bedroom, Kitchen

Standard Apartment, 1 Bedroom, Kitchen

  • 56 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Studio, 1 King Bed

Standard Studio, 1 King Bed

Standard Studio, 1 King Bed

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Apartment, 2 Bedrooms, Kitchen

In-room safe, desk, blackout curtains, soundproofing

Family Apartment, 2 Bedrooms, Kitchen

  • 72 sq m
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds OR 2 King Beds

Similar properties

Exterior detail

Adina Apartment Hotel Sydney Airport

Free WiFi
Air conditioning
Gym
Parking available
4.5 out of 5, Wonderful, (1000)
The price is €209
for 1 room
includes taxes & fees
2 Jan - 3 Jan
Adina Apartment Hotel Sydney Airport

About this property

Quest Mascot Serviced Apartments

Luxury Sydney hotel in Mascot with 8 restaurants
8 restaurants, a snack bar/deli, and self parking are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a business center, conference space, and laundry facilities are onsite. Limited housekeeping is available.
Quest Mascot Serviced Apartments offers 91 air-conditioned accommodations with safes and coffee/tea makers. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Sydney hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested. Housekeeping is provided on a limited basis.

Our customers tell us they can't get enough of Quest Mascot Serviced Apartments's proximity to the airport. During your stay, you'll be close to Kogarah Golf Course. You'll find features like free WiFi in public areas, plus 8 restaurants and a snack bar/deli.
  • Free WiFi
  • Enjoy a meal at the café or drinks at the brewpub
  • Self parking available for a fee
  • Amenities include a front-desk safe, a business center, and meeting rooms
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 4-minute drive from Westfield Eastgardens and 5 minutes from Kogarah Golf Course
  • Airport shuttle service available for a fee
There are 8 restaurants on site, along with a snack bar/deli. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and meeting rooms. An airport shuttle at scheduled times is available for a fee. The luxury Quest Mascot Serviced Apartments also features a vending machine, laundry facilities, and express check-in. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4.5-star Sydney hotel is smoke free.

Cafe Sianos - This café serves breakfast, brunch, lunch, and light fare. A children's menu is available.
Rock's Brewing Co - Onsite brewpub. Open daily.
Ichuros - This theme restaurant specializes in Mediterranean cuisine. Open daily.
Curry Craze - This restaurant specializes in Indian cuisine. Open daily.
La Bufala - This restaurant specializes in Italian cuisine. Open daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Self parking on site (AUD 40.00 per day)
  • Limited on-site parking
  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge) from 5:00 AM to 10:00 PM
  • Airport shuttle at scheduled times

Food and drink

  • 8 restaurants

Restaurants on site

  • Cafe Sianos
  • Rock's Brewing Co
  • Ichuros
  • Curry Craze
  • La Bufala

Family friendly

  • Laundry facilities
  • Microwave
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe
  • Reception hall
  • Vending machine

Guest services

  • Daily housekeeping
  • Laundry facilities
  • Luggage storage

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Grab bar near toilet
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Electric kettle
  • Ice maker
  • Microwave
  • Stovetop
  • Toaster

More

  • Connecting rooms available
  • Desk
  • In-room massage
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Late check-in fee for check-in between 10:00 AM and 1:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open Monday - Saturday (7:00 AM - 11:00 PM) and Sunday - Sunday (8:00 AM - 10:00 PM)
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk, lockbox

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 10.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: AUD 12.00 per person (one-way)
  • Airport shuttle fee per child: AUD 12.00 (one-way), (from 2 to 13 years old)
  • Self parking fee: AUD 40.00 per day
  • Late check-in fee for check-in between 10:00 AM and 1:00 PM
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Quest Mascot Serviced Apartments offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. This property's front desk is open during the following times:
  • Monday - Saturday: 7:00 AM - 11:00 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival.

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Quest Apartment Mascot Airport Sydney
Quest Sydney Airport Mascot
Quest Mascot Serviced Apartments Apartment
Quest Mascot Serviced Apartments
Quest Serviced Apartments
Quest Mascot Serviced Apartments Hotel Mascot
Quest Mascot Serviced Apartments Hotel
Quest Mascot Serviced Apartments Mascot
Quest Mascot Serviced Apartments Hotel Mascot

Quest Mascot Serviced Apartments Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 413 out of 1002 reviews" "
Rating 8 - Good. 384 out of 1002 reviews" "
Rating 6 - Okay. 112 out of 1002 reviews" "
Rating 4 - Poor. 53 out of 1002 reviews" "
Rating 2 - Terrible. 40 out of 1002 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Robyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was nothing about my stay that I could winge about, I will be staying there on Friday again.
Stayed 1 night in Sep 2024

8/10 Good

yee

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, a very pleasant stay. The apartment was clean and very functional. Easy walking distance to the domestic airport and Mascot train and shops, or you could take the 350 bus. Washing machine /dryer, oven / microwave and fridge all in good working order. Quiet. We had great views from the 8th floor. If any negatives, there was a smell of mould in the bathroom but the room itself was clean.
Stayed 2 nights in Aug 2024

10/10 Excellent

Flemming

Liked: Cleanliness, staff & service, property conditions & facilities
It was so convenient to arrive and go to the airport
Stayed 1 night in Sep 2024

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 stars from us. Thank you
Stayed 1 night in Aug 2024

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would highly recommend.
Stayed 1 night in Aug 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean comfortable easy walk to shops close to airport staff helpful
Stayed 2 nights in May 2024

8/10 Good

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient to airport
Ok for an overnight before os flight.
Stayed 1 night in Aug 2024

10/10 Excellent

Trudi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff. Short walk to train station and travel to airport
Stayed 2 nights in Jul 2024

8/10 Good

Erin

Travelled with family and small children
Liked: Cleanliness, staff & service
Beds very comfortable, service fantastic. Shame about the paint splatters and paintings about to fall off the walk
Stayed 1 night in Jul 2024

6/10 Okay

Shaun

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I more than likely won't return. The hotel has 8 on-site restaurants listed, but upon arrival I found out all 8 of those are more than a half a mile away from the property. The staff ignored to do not disturb sign on the door multiple times throughout my stay. The carpets in the hallways are covered in stains, though they said that they're in the middle of renovations so in the future that may change. It's listed as having soundproof rooms but I could hear just about every noise in the hallway and from outside, I was on the 8th floor and I could hear dogs barking on the ground and from outside, I was on the 8th floor and I could hear dogs barking on street. Staff was friendly and helpful. Overall I had an average experience, I think next time I'll just stick with going to the Branksome though, it's in the same area and price range and had much better amenities and facilities. This hotel doesn't seem much like a luxury hotel, it's more like an old apartment building in the process of becoming a hotel. I had much higher expectations from the listing
Stayed 6 nights in Jul 2024

8/10 Good

Jenny

Business traveller
Liked: Staff & service
Disliked: Room comfort
Bed was not comfortable at all
Stayed 2 nights in Jul 2024

8/10 Good

Rhodora

Liked: Cleanliness, property conditions & facilities
Staff were amazing and the stay was nice except there were bedbugs that made it difficult to sleep at night.
Stayed 1 night in Jul 2024

10/10 Excellent

KEVIN, Howard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My apartment of choice for business and leisure travel when visiting Sydney. Currently the lobby area undergoing renovations which did mean a few steps to carry luggage up. We were placed on a higher floor away from the noise. Staff always super helpful. Shuttle bus available for a few to the airport. Uber or walk and train into the city. Mascot Main Street at other end of the road with great selection of places to eat.
Stayed 1 night in Jul 2024

10/10 Excellent

Sue

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely
Lovely
Stayed 1 night in Jul 2024

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly, and even though they were in the process of renovating, they worked very hard to make sure it didn’t interfere with our stay.
Stayed 5 nights in Jun 2024

10/10 Excellent

Joy

Stayed 2 nights in Apr 2024

8/10 Good

Colleen

Travelled with partner
Liked: Cleanliness
The bed was awesome! Not to far to walk to shops/pub. Didn't like my given name mashed by the receptionist 😕
Stayed 1 night in Jul 2024

8/10 Good

Malcolm

Liked: Cleanliness, property conditions & facilities, room comfort
Building renovations ongoing so a bit tricky. No restaurant so have to go out for a meal. Bed was comfortable and room was nice and clean. Thank you
Stayed 1 night in Jul 2024

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff, good location, transfer to Airport - however renovations were underway and we were not advised at the time of booking, paint smell was not acceptable
Stayed 1 night in May 2024

10/10 Excellent

David

Stayed 1 night in Apr 2024

8/10 Good

Grant

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We acknowledge that the property was being refurbished, and thankyou for the early notification. Our refurbished rooms were comfortable and inviting after a long flight. Staff were attentive to onward transport. Thankyou Quest.
Stayed 1 night in Jun 2024

2/10 Terrible

Fuyuko

Disliked: Cleanliness, property conditions & facilities
I was awoken by 7:30 am by workmen shouting outside the door and starting hammering for work. My room was directly opposite of the one. Painting smell was strong it was hard to sleep. The corridor was full of stuff like tiles, pulled out hoods and other materials. It felt like I was in construction site rather than a hotel! No mention of this when I checked in! I would ask for some refund for this experience!
Stayed 1 night in Jun 2024

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. I felt completely safe staying here with my grandmother. Extremely convenient with all sorts of amenities at hand.
Stayed 6 nights in May 2024

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good size and comfortable. Shower floor extremely slippery with no grip bars within shower recess. Shower tap came off. Overall a nice clean place although a long way from food and shopping places.
Stayed 6 nights in May 2024