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Novotel Sydney on Darling Harbour

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Novotel Sydney on Darling Harbour

Lobby
Daily full breakfast (AUD 35 per person)
Gym
Meeting facility
City view from property

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
  • Bar
  • Room service

Explore the area

Map
100 Murray Street, Sydney, NSW, 2009
  • Star Casino
    8 min walk
  • The Ternary
    1 min walk
  • Convention Light Rail Station
    2 min walk
  • Sydney, NSW (RSE-Rose Bay Seaplane Base)
    19 min drive

Room options

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Suite, 2 Double Beds, Harbour View

Executive Suite, 2 Double Beds, Harbour View

Executive Suite, 2 Double Beds, Harbour View

  • 44 sq m
  • Harbor view
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Double Room, 2 Double Beds, Harbour View

Executive Double Room, 2 Double Beds, Harbour View

Executive Double Room, 2 Double Beds, Harbour View

  • 30 sq m
  • Harbor view
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 Queen Bed, Harbour View

Executive Room, 1 Queen Bed, Harbour View

Executive Room, 1 Queen Bed, Harbour View

  • 30 sq m
  • Harbor view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room, 2 Double Beds, View (Skyline View)

Deluxe Double Room, 2 Double Beds (Skyline View)

Deluxe Double Room, 2 Double Beds, View (Skyline View)

  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 Queen Bed, View (Skyline View)

Deluxe Room, 1 Queen Bed (Skyline View)

Deluxe Room, 1 Queen Bed, View (Skyline View)

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room, 2 Double Beds

Superior Double Room, 2 Double Beds

Superior Double Room, 2 Double Beds

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Room

PARKROYAL Darling Harbour, Sydney

Free WiFi
Restaurant
Air conditioning
Gym
4.5 out of 5, Wonderful, (1363)
The price is €192
for 1 night
includes taxes & fees
8 Jan - 9 Jan
PARKROYAL Darling Harbour, Sydney

About this property

Novotel Sydney on Darling Harbour

Luxury Sydney hotel in Sydney Central Business District with a fitness center
An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and an outdoor tennis court are onsite. Housekeeping is available on request.
Novotel Sydney on Darling Harbour offers 525 accommodations with safes and complimentary newspapers. A pillow menu is available. 54-inch Smart televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Sydney hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor tennis court, an outdoor pool, and a fitness center.

Guests under 18 years old are not allowed in the fitness facility.

Our customers tell us they can't get enough of the breakfast at Novotel Sydney on Darling Harbour. During your stay, you're just a quick walk from Star Casino. Free WiFi in public areas, an outdoor pool, and a restaurant are available.
  • Free WiFi (speed: 50+ Mbps)
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes an outdoor tennis court and a gym
  • Guests have great things to say about the location and the helpful staff
  • Within a 15-minute walk of Star Casino and International Convention Centre Sydney
Novotel Sydney on Darling Harbour offers its guests an outdoor pool, an outdoor tennis court, and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 2250 square feet (209 square meters) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Novotel Sydney on Darling Harbour. For a fee, parking is available.

This 4.5-star Sydney hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 10 AM.
The Ternary - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Filipino, French, German, Greek, Hindi, Indonesian, Italian, Korean, Lithuanian, Mongolian, Polish, Portuguese, Slovak, Spanish, Swahili, Thai, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered self parking on site (AUD 65 per day; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–10 AM: AUD 35 for adults and AUD 16.50 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • The Ternary

Things to do

  • Fitness centre
  • Outdoor pool
  • Outdoor tennis court
  • Tennis

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference space (2250 square feet)
  • Meeting rooms

Outdoors

  • Garden
  • Pool sunloungers
  • Terrace
  • Vegetable garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Pillow menu
  • Rollaway/extra beds (surcharge)

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 54-inch smart TV
  • TV channels
  • Premium channels

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee
  • Fridge

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free newspapers
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 60.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately AUD 35 for adults and AUD 16.50 for children
  • Covered self parking fee: AUD 65 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 60.0 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 6:30 AM to 9:30 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Novotel Hotel Sydney Darling Harbour
Novotel Sydney Darling Harbour
Sydney Darling Harbour Novotel
Accor Sydney On Darling Harbour
Darling Harbour Novotel
Novetel Sydney
Novotel Sydney On Darling Harbour Hotel Sydney
Sydney Novotel
Novotel Sydney Darling Harbour Hotel
Novotel Sydney On Darling Harbour Hotel
Novotel Sydney on Darling Harbour Hotel
Novotel Sydney on Darling Harbour Sydney
Novotel Sydney on Darling Harbour Hotel Sydney

Novotel Sydney on Darling Harbour Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 496 out of 1016 reviews" "
Rating 8 - Good. 314 out of 1016 reviews" "
Rating 6 - Okay. 126 out of 1016 reviews" "
Rating 4 - Poor. 56 out of 1016 reviews" "
Rating 2 - Terrible. 24 out of 1016 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Yei

Stayed 2 nights in Aug 2024

8/10 Good

Muhammad Usman

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

6/10 Okay

Moshin

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Syed

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bath-tub has no plug. And cooler temperature can't be down below 18 degree Celsius. Excellent location. Good staff support.
Stayed 3 nights in Sep 2024

8/10 Good

Lynne

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2024

10/10 Excellent

Julian

Stayed 3 nights in Sep 2024

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great family getaway
Stayed 4 nights in Sep 2024

8/10 Good

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Roseann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1 night , close to the ICC which is why I chose this hotel. Staff friendly, rooms clean, location ideal with parking. Stayed on the 6th floor facing darling harbour
Stayed 1 night in Sep 2024

4/10 Poor

Jaye

Travelled with family and small children
Disliked: Cleanliness
After some confusion with parking, eventually we hiked and made the hotel. They were lovely and checked us in early, which was kind. Unfortunately, our room was quite dirty. Walls and floor not very clean, very suspect stains on some of the washers/hand towels, which obviously hadn’t been checked or changed. Our car was parked so far away that we couldn’t be bothered moving all of our luggage in, so we gave up. Travelling with kids, we were tired and Ubered dinner. Unfortunately no cutlery anywhere in sight. Room was quite small, I guess to be expected in the location, but still not great. Breakfast buffet had huge selection, including bakery section which was nice. Overall, pretty disappointing for the price. Wouldn’t stay again.
Stayed 1 night in Sep 2024

4/10 Poor

Alison

Stayed 2 nights in Aug 2024

8/10 Good

JUSTIN J, MARYBOROUGH

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

6/10 Okay

Hua Joo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Maria

Travelled with partner
Liked: Cleanliness, staff & service
Location but the room that we had on 8th floor didnt have a window to let fresh air in. The room especially the bathroom is outdated
Stayed 2 nights in Sep 2024

10/10 Excellent

Julian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our stay here. It ticked all the boxes and we would stay again.
Stayed 6 nights in Sep 2024

10/10 Excellent

Melisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room with lovely service, would definitely recommend.
Stayed 2 nights in Sep 2024

6/10 Okay

Swoorup raj

Liked: Staff & service
Stayed 2 nights in Sep 2024

10/10 Excellent

Mark

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
All were great EXCEPT the broken lifts. Waiting time was 20 minutes!!😞😞😞
Stayed 1 night in Sep 2024

8/10 Good

Mark

Stayed 2 nights in Aug 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were particularly lovely and went the extra yards to make this a special occasion for our daughter.
Stayed 1 night in Sep 2024

10/10 Excellent

Pooja

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very hospitable and their staff were amazing. Special mention of staff member “James”who was extremely hospitable with excellent customer service. This was my second time at Novotel.. will definitely be going back there.
Stayed 3 nights in Sep 2024

6/10 Okay

David

Liked: Cleanliness, staff & service
Magnificent location but!!!!!
My wife has cancer and I had planned this special trip since December 23. The location was brilliant, the staff were fabulous, the breakfasts, bar and restaurant were terrific but I was very disappointed in some matters. The travellators were working some of the time which made things difficult getting to & from ground to the first floor where reception & the restaurant were. It wouldn’t have been that big an interference except the 4 lifts weren’t operating at capacity with one lift out the entire time we were there. The longest wait time to get up or down got to 12 minutes for us, eventually cramming into lifts with some airline staff. This was not pleasant. The room I paid extra for with a view of the bay would have been superb except for the bloody great crane blocking out a fair portion of the scenery. There is construction taking place everywhere and we were unaware of it until the day of arrival. This should have been made apparent a long time before check in (see photo attached). The fireworks for the Fringe Festival would have been beautiful except for the CFMEU crane in the way. The Novotel Management shoujd of been transparent with this matter. The pool, just plain embarrassing for a 4.5 star hotel. The room itself was nice but you seriously need to offer two pillows high & firm and two pillows low & soft. Four besser block pillows make for a damn sore neck in the morning with no sleep. There were other things but these were the main gripes that spoilt our stay.
Stayed 3 nights in Sep 2024

10/10 Excellent

Loretta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Catherine

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2024

8/10 Good

Darlene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were wonderful. I particular, Karen and Esther at reception did everything possible to make sure we enjoyed our stay.
Stayed 3 nights in Aug 2024