Hearty Center

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hearty Center

Front of property
Family Room
Reception
Front of property
Interior

Reviews

7.8 out of 10

Good

Popular amenities

  • Free WiFi
  • Parking included

Explore the area

Map
19 Abbotsford Rd, Katoomba, NSW, 2780
  • Blue Mountains Cultural Centre
    12 min walk
  • Prince Henry Cliff Walk Trailhead
    16 min walk
  • Canton Palace
    3 min walk
  • Katoomba Station
    14 min walk

Room options

Family Room

  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

Basic Double Room, Shared Bathroom

  • Sleeps 2
  • 1 Queen Bed

Basic Twin Room, Shared Bathroom

  • Sleeps 2
  • 2 Large Twin Beds

Traditional Double Room, Private Bathroom

  • Sleeps 2
  • 1 Queen Bed

Basic Single Room, Shared Bathroom

  • Sleeps 1
  • 1 Large Twin Bed

Standard Twin Room, Shared Bathroom

  • Sleeps 2
  • 2 Large Twin Beds

Standard Double Room, Private Bathroom

  • Sleeps 2
  • 1 Queen Bed

Deluxe Single Room, Shared Bathroom

  • Sleeps 1
  • 1 Large Twin Bed

Deluxe Twin Room, Private Bathroom

  • Sleeps 2
  • 2 Large Twin Beds

Similar properties

About this property

Hearty Center

Hotel with free parking, near Katoomba Scenic World
This smoke-free hotel features free self parking and free WiFi in public areas. Housekeeping is available on request.
Hearty Center offers 34 accommodations with slippers. This Sydney hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
Our customers tell us they can't get enough of the helpful staff at Hearty Center. During your stay, you'll be within walking distance of Katoomba Scenic World. Features include free WiFi in public areas and free self parking.
  • Free WiFi
  • Free self parking
  • 12 minutes by foot from Blue Mountains Cultural Centre and a 3-minute drive from Katoomba Scenic World
Public spaces have free WiFi. Self parking is free.

This 3-star Sydney hotel is smoke free.

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site

Guest services

  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Housekeeping (on request)

Accessibility

  • This property does not have any lifts

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Towels

Food and drink

  • Electric kettle

More

  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open Monday - Friday (2:00 PM - 7:00 PM)
Front desk staff will greet guests on arrival
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of AUD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Onsite parties or group events are strictly prohibited
Safety features at this property include a security system
This property's front desk is open during the following times:
  • Monday - Friday: 2:00 PM - 7:00 PM
Guests arriving after 3:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Alcohol isn't served or allowed at Hearty Center.

Property is also known as

Hearty Center Hotel
Hearty Center Katoomba
Hearty Center Hotel Katoomba

Hearty Center Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 26 out of 76 reviews" "
Rating 8 - Good. 29 out of 76 reviews" "
Rating 6 - Okay. 12 out of 76 reviews" "
Rating 4 - Poor. 2 out of 76 reviews" "
Rating 2 - Terrible. 7 out of 76 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
The building has character. The interior is very clean. The room had a massage chair. Very comfortable with a doona, pillow and towels. Hand sink in room. Lots of light. Kettle. And a vertical fan/heater. The location is convenient and quiet and nestled on a back street.
Stayed 1 night in Aug 2024

6/10 Okay

Aaron

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Stephanie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the massage chair in the room and the bath oils. Unfortunantly we had a power out which meant our heater stopped working over night. Also lost power to fridge, chargers, kettle and massage chair. It was very cold but the doona was still cosy enough to be comfortable.
Stayed 1 night in Jul 2024

8/10 Good

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a retreat hotel for treating people with cancer. I didn’t know that until after I arrived. I didn’t see anyone who was unwell. We I researched the property I realised it’s history. I thought wow, a massage chair in my room, cool European shower with jets etc, a gym and a chapel where I could light incense and candles. Filtered water is available, a fireplace in the eating area and very clean bedding. Whilst the room was small with no wardrobe, I only had an overnight bag and could cope. With a kettle, and a large basin in the room I could make endless cups of tea. It was secure with a lockable front door and coded room key. Cameras were in the corridors. The only draw back is no lift to get up the stairs. It’s on a quiet back street and 10 minutes walk from Woolworths. The staff were helpful and when I arrived the fan heater was on and my room was warm. And, you get to check out at 11am. Ticks so many boxes.
Stayed 1 night in Jun 2024

6/10 Okay

Jidavee

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel very quiet. That’s good for taking a rest
Stayed 1 night in Apr 2024

8/10 Good

Rick

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet, located close to where we wanted to go and friendly staff
Stayed 1 night in Apr 2024

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a basic twin room. No frills, but it did come with a massage chair which was great after doing a long walk. Our stay was cheap and cheerful. The staff were very welcoming. It was. We clean. Would stay again.
Stayed 1 night in Apr 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Suzanne

Stayed 1 night in Mar 2024

10/10 Excellent

Adolfo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay and recharge.
Stayed 1 night in Mar 2024

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were lovely The room was clean and quiet.
Stayed 1 night in Mar 2024

8/10 Good

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient
Stayed 1 night in Mar 2024

2/10 Terrible

Maryanne

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very small, no tv and no air conditioning, on my first night I got bitten by bed bugs and on my last day woken up by a cockroach in n my bed . Terrible experience
Stayed 2 nights in Dec 2023

2/10 Terrible

Marshall

Stayed 1 night in Dec 2023

10/10 Excellent

Glenda

Stayed 1 night in Dec 2023

10/10 Excellent

Maryam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was amazing.
Stayed 1 night in Oct 2023

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

sonia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great accomodation when you’re looking just for an overnight we The rooms have these amazing massage chairs — so good We had a shared bathroom but it right outside our door , so it was perfect As we checked in late , The staff had sent a very clear message about checkin and keys Thank you
Stayed 1 night in Sep 2023

6/10 Okay

Philip

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
I was the only guest at the property. After check-in I didn't see anyone, including staff. The center was advertised as having a restaurant but it had clearly not been staffed for a long time. The center was also advertised as being disabled accessible but there are no rooms without stairs.
Stayed 3 nights in Aug 2023

6/10 Okay

Angus

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2023

10/10 Excellent

brad

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
If you are into health, nutrition and time to remove yourself from the busy life, I would recommend staying here. Very close to shops, cafes and restaurants.
Stayed 2 nights in Jul 2023

2/10 Terrible

Yuji

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The accommodation I stayed at was by far the worst I have ever experienced. The hot water supply ran out around 8 o'clock, and when I went to the reception for assistance, there was no one available. The heating in the room was completely inadequate for the harsh winter conditions of the Blue Mountains. On top of that, the strong winds outside made matters worse. The entire building appeared rundown and lacked proper noise insulation. I struggled to sleep due to the wind seeping through the window gap. I have serious doubts about the hotel's compliance with legal requirements in numerous aspects. Shockingly, there were no emergency doors or instructions provided. Additionally, it seemed that no staff members actually stayed at the hotel, which raised concerns about its legitimacy. Overall, the entire experience was extremely unreliable and questionable.
Stayed 1 night in Jul 2023

8/10 Good

Diah

Stayed 1 night in Jun 2023

8/10 Good

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Property was extremely quiet. Only needed a place to stay overnight due to a early start for work the next morning. Did not get to see much of the property but it was very clean and tidy. Room was small but warm and comfortable and it served the required purpose.
Stayed 1 night in May 2023

8/10 Good

Melissa

Stayed 1 night in May 2023