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Heart of the City

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Heart of the City

Design Townhome
Design Townhome
Design Townhome
Design Townhome
Design Townhome | Bathroom

Reviews

6.0 out of 10

Popular amenities

  • Parking included
    Parking included
  • Laundry
    Laundry
  • Kitchen
    Kitchen
  • Free WiFi
    Free WiFi

Explore the area

Map
21 Terry St Surry Hills, Surry Hills, NSW, 2010
  • Capitol Theatre
    9 min walk
  • World Square Shopping Centre
    10 min walk
  • Hyde Park
    11 min walk
  • Sydney, NSW (RSE-Rose Bay Seaplane Base)
    19 min drive

Room options

View all photos for Design Townhome

Design Townhome

Design Townhome

  • 90 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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About this property

Heart of the City

Guesthouse with free parking, a short walk to Capitol Theatre
This smoke-free guesthouse features laundry facilities, free self parking, and free WiFi in public areas.
Heart of the City offers 20 accommodations with washers/dryers and irons/ironing boards. Accommodations at this 3-star guesthouse have kitchens with refrigerators, stovetops, and cookware/dishes/utensils. Bathrooms include showers.

This Sydney guesthouse provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). 40-inch flat-screen televisions come with digital channels.

During your stay at Heart of the City, you're just a quick walk from Capitol Theatre. You'll find features like free WiFi in public areas and free self parking, plus laundry facilities.
  • Free WiFi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free self parking
  • Amenities include laundry facilities
  • Within a 15-minute walk of Capitol Theatre and World Square Shopping Centre
Heart of the City offers its guests laundry facilities. Public spaces have free WiFi. Self parking is free.

This 3-star Sydney guesthouse is smoke free.

Languages

English, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured, covered self-parking on site

Family friendly

  • Dining table
  • Kitchen
  • Laundry facilities
  • Fridge
  • Washer/dryer

Guest services

  • Front desk (limited hours)
  • Laundry facilities

More

  • Smoke-free property

Room amenities

Bathroom

  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 40-inch flat-screen TV
  • Digital channels

Food and drink

  • Cookware/dishes/utensils
  • Dining table
  • Electric kettle
  • Freezer
  • Kitchen
  • Oven
  • Fridge
  • Stovetop
  • Toaster

More

  • Iron/ironing board
  • Washer and dryer

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 10:00 AM - 7:00 PM
Front desk staffed during limited hours

Access methods

Access code, front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
The front desk at this property is open daily from 10:00 AM - 7:00 PM.
Front desk staff will greet guests on arrival.
Property Registration Number 2010,PID-STRA-55318

Property is also known as

Heart of the City Guesthouse
Heart of the City Surry Hills
Heart of the City Guesthouse Surry Hills

Heart of the City Reviews

Reviews

6.0
Rating 10 - Excellent. 1 out of 2 reviews" "
Rating 8 - Good. 0 out of 2 reviews" "
Rating 6 - Okay. 0 out of 2 reviews" "
Rating 4 - Poor. 0 out of 2 reviews" "
Rating 2 - Terrible. 1 out of 2 reviews" "

6.0/10

Cleanliness

6.0/10

Staff & service

2.0/10

Amenities

6.0/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

2/10 Terrible

Belinda

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is close to the city and has parking however there are a number of issues with the property. The bathroom sink was getting clogged and took a long time to drain. The bathroom floor needed cleaning. There was considerable mould on the bathroom ceiling. The shower curtain is supported by rope. There was also hair in the beds. There is no check in desk as stated online, the property is down a lane directly off the street. The towels were thin and old considering the price we were paying per night. There was also a smell coming from the lane way in the morning that was terrible. The stairs in the unit are very steep and unsuitable for elderly or people with mobility issues. This needs to be communicated online so people are aware. The windows do not lock, however the windows do have bars on them. The property needs to be maintained better considering the price that is being charged per night.
Stayed 1 night in Feb 2024

10/10 Excellent

Dinesh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023