Capella Sydney

5.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Capella Sydney

Lobby
Indoor pool, open 6:00 AM to 10:00 PM, pool loungers
Indoor pool, open 6:00 AM to 10:00 PM, pool loungers
Restaurant
Suite (Capella)

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Spa
    Spa
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • Housekeeping
    Housekeeping

Explore the area

Map
24 Loftus Street, Sydney, NSW, 2000
  • Australia Square
    3 min walk
  • Martin Place
    6 min walk
  • Circular Quay
    6 min walk
  • Sydney, NSW (RSE-Rose Bay Seaplane Base)
    16 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Deluxe Suite, 1 King Bed

  • 84 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Suite, 1 King Bed, Mobility Accessible

  • 88 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Twin Room

  • 59.5 sq m
  • Sleeps 2
  • 2 Twin Beds

Premier Room, 1 King Bed, Mobility Accessible

  • 52 sq m
  • Sleeps 3
  • 1 King Bed

Suite (Macquarie)

  • 118 sq m
  • Sleeps 3
  • 1 King Bed

Suite (Liberty)

  • 116 sq m
  • Sleeps 2
  • 1 King Bed

Suite (Farrer)

  • 105 sq m
  • Sleeps 3
  • 1 King Bed

Room, Tower

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Mobility Accessible

  • 61 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

  • 46.3 sq m
  • Sleeps 2
  • 1 King Bed

Suite (Capella)

  • 235 sq m
  • Sleeps 2
  • 1 King Bed

Twin Room (Skyline, Twin)

  • 95 sq m
  • Sleeps 3
  • 2 Twin Beds

Suite, 1 King Bed (Skyline)

  • 77 sq m
  • Sleeps 3
  • 1 King Bed

Premier Room, 1 King Bed

  • 50 sq m
  • Sleeps 3
  • 1 King Bed

Twin Room (Skyline)

  • 74 sq m
  • Sleeps 3
  • 2 Twin Beds

Room, 1 King Bed (Skyline)

  • 65 sq m
  • Sleeps 3
  • 1 King Bed

Premier Twin Room

  • 56 sq m
  • Sleeps 3
  • 2 Twin Beds

Similar properties

About this property

Capella Sydney

Luxury Sydney hotel in Sydney Central Business District with a full-service spa
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a sauna are onsite.
Capella Sydney offers 192 accommodations with minibars and laptop-compatible safes. Accommodations offer separate sitting areas. Pillowtop beds feature Frette Italian sheets, down comforters, and premium bedding. A pillow menu is available. 65-inch Smart televisions come with premium digital channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include hair dryers and blackout drapes/curtains. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool, a sauna, a fitness center, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Our customers tell us they can't get enough of the helpful staff at Capella Sydney. During your stay, you're just a quick walk from Circular Quay. Enjoy features like free WiFi in public areas, plus a full-service spa and an indoor pool.
  • Free WiFi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the indoor pool
  • Treat yourself to body scrubs, massages, or hydrotherapy at the spa
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym, a sauna, and complimentary bicycles
  • Within a 10-minute walk of Circular Quay and Martin Place
Capella Sydney offers its guests a full-service spa, an indoor pool, and a sauna. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business center and 7 meeting rooms. Event space at this hotel measures 3520 square feet (327 square meters) and includes conference space. A fitness center, multilingual staff, and tour/ticket assistance are also featured at the luxury Capella Sydney. For a fee, parking is available. A complete renovation of Capella Sydney was completed in February 2023.

This 5-star Sydney hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:30 AM.
BRASSERIE 1930 - Onsite brasserie.
MCRAE BAR - Onsite bar. Open select days.
APERTURE - Onsite café. Open daily.
24-hour room service is available.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, French, Indonesian, Italian, Japanese, Swedish, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured covered valet parking on site (AUD 120 per day; includes in/out privileges)

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: AUD 58 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • BRASSERIE 1930
  • MCRAE BAR
  • APERTURE

Things to do

  • Fitness centre
  • Free bike hire
  • Full-service spa
  • Indoor pool
  • Private picnics
  • Sauna

Family friendly

  • Art supplies
  • Baby bath
  • Babysitting (surcharge)
  • Changing table
  • Children's books
  • Children's games
  • Children's dinnerware
  • Free cots/infant beds
  • High chair
  • Indoor pool
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe
  • Lockers available
  • Reception hall
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space (3520 square feet)
  • Meeting rooms - 7

Outdoors

  • Pool sunloungers

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Lift
  • Hand-held shower head
  • Handrails in hallways
  • Handrails in stairwells
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Hospital bed available
  • Lever door handles
  • Pool hoist on site
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs available on site

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Couples dining
  • Double-glazed windows
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • Renovated entire property – February 2023
  • Romance packages available
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Frette Italian sheets
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Bath or shower
  • Children's dressing gowns
  • Designer toiletries
  • Hairdryer
  • Rainfall showerhead
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 65-inch smart TV
  • Digital channels
  • Premium channels

Food and drink

  • Champagne service
  • Minibar

More

  • Children's slippers
  • Connecting rooms available
  • Energy-saving switches
  • Free local calls
  • Guidebooks/recommendations
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • LED light bulbs
  • Mobile key entry
  • Phone
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
An early check-in fee will be charged
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 2 percent for credit card payments
Guests will receive an email 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 120.0 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 58 per person
  • Covered valet parking fee: AUD 120 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 120.0 per day
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Guests will receive an email 7 days before arrival with check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Capella Sydney Hotel
Capella Sydney Sydney
Capella Sydney Hotel Sydney

Capella Sydney Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 199 out of 216 reviews" "
Rating 8 - Good. 14 out of 216 reviews" "
Rating 6 - Okay. 1 out of 216 reviews" "
Rating 4 - Poor. 1 out of 216 reviews" "
Rating 2 - Terrible. 1 out of 216 reviews" "

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Claire

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service in a beautifully renovated classic Sydney building.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend in Sydney
A fantastic stay from start to finish. Fabulous hotel, room and staff. Would definitely recommend, nothing was too much trouble…
Stayed 2 nights in Aug 2024

10/10 Excellent

Mitch

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Capella is the best hotel I have ever stayed in. 10/10 in every department.
Stayed 1 night in Aug 2024

8/10 Good

Nicholas

Travelled with family
Liked: Amenities, property conditions & facilities
No parking and poor signage
Stayed 2 nights in Jun 2024

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unpretentious luxury with style
Beautiful hotel which honours the history of the building and surrounds. No detail has been overlooked. Feels warm and inviting and luxurious without pretence. Staff and service fantastic and the best hotel linens ever!
Stayed 2 nights in Aug 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service
Stayed 3 nights in Jun 2024

10/10 Excellent

Mark

Stayed 1 night in Aug 2024

10/10 Excellent

craig

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
At time of writing, seemingly the best hotel in central Sydney. Helpful, unobtrusive staff. Restful, tasteful decor in the property, with well-appointed, comfortable rooms. Design and concept integrates indigenous heritage without being overbearing. This place is such a step up that others need to learn and emulate; stay…enjoy.
Stayed 1 night in Jun 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible
If I could have rated 6 stars I would have. From the service to the facilities absolutely amazing. The hotel is gorgeous and perfect for a luxurious weekend away.
Stayed 2 nights in Aug 2024

10/10 Excellent

Parvathi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay at Capella Sydney! Right from the moment our cab pulled up and all the way through checkout, the service was warm yet professional. It’s also a beautiful sandstone building that has been lovingly restored with the Atrium right at the heart of it. Great location too. We can’t wait to return.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service best I have experienced in sydney
Stayed 2 nights in Jul 2024

10/10 Excellent

Yudi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Sarah, Carlsbad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property had the most amazing service I have ever experienced and I travel very frequently. Phoebe was especially helpful but truly every staff member went above and beyond.
Stayed 5 nights in Jul 2024

6/10 Okay

Damian

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Natalie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding
I would highly recommend this hotel to anyone visiting Sydney. The customer service was above and beyond and we honestly did not want to leave. From the amenities -pool/steam room, the gorgeous room and the breakfast, everything was wonderful. The concierge services provided by Natalie made our trip even more memorable. The attention to detail in this hotel is like no other. We will definitely be back to visit.
Stayed 1 night in Jun 2024

10/10 Excellent

Stephen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Ricci

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Probably the best stay one can have in Australia. Impeccable service start to finish and gorgeous property in an ideal location.
Stayed 2 nights in Jul 2024

10/10 Excellent

Sarah, Carlsbad

Stayed 3 nights in Jul 2024

10/10 Excellent

SUNGTAEK

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2024

10/10 Excellent

Michael, Palo Alto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extraordinary service and amenities! I will definitely be seeking out Capella wherever I travel now.
Stayed 5 nights in Jun 2024

10/10 Excellent

John

Liked: Cleanliness
Stayed 3 nights in Jun 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
More than 5 stars
Best hotel I’ve stayed in! And I’ve been all over the world. Incredible staff and stunning rooms. Will absolutely be back.
Stayed 1 night in Jun 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An exquisite experience
We had a wonderful stay in May. It may be the best hotel I've ever stayed in. We were at the end of a longer trip and wanted to relax and enjoy Sydney and a quiet hotel and the Capella was perfect. We will stay again on our next trip.
Stayed 3 nights in May 2024

10/10 Excellent

Vasileios

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jun 2024