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"Nice hotel close to central station. Enjoyed the free teas and coffees in the lobby. " More

By a verified traveller on Mon 08 Oct 2018

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Family Room

Bed Count 2 Twin Beds Maximum Occupancy 6 Max

Mini Twin

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Mini Queen

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Max Twin

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Max Queen

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

The Social Mini

Bed Count 1 Twin Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at 28 Hotel. During your stay, you're just a quick walk from Capitol Theatre. Enjoy features like free WiFi in public areas and a free manager's reception, plus a round-trip airport shuttle (surcharge).

  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Amenities include a front desk safe, multilingual staff and a lift
  • Guests have great things to say about the helpful staff and the location
  • Within a 15-minute walk of Capitol Theatre and World Square Shopping Centre
  • Airport shuttle service available for a fee

28 Hotel ratings based on 4 Verified Reviews

Review Summary
3.2 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for 28 Hotel

Everyone (3) Couples (1)
4 out of 5
Nice hotel close to central station. Enjoyed the free teas and coffees in the lobby.

Posted by on 8 Oct 2018

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Comment from Hotel Management

9 Oct 2018 by 28 Hotel Team

Dear Guest, Thank you very much for your feedback and we are glad that you have enjoyed your stay with us, we look forward to welcoming you again in near future.

1 out of 5

Impossible to turn off the A/C

Pros: The Nespresso coffee machine
Cons: Change the A/C system so people are not forced to endure the noise and have A/C whether they want it or ot.
Location: After a noisy and sleepless night we didn't bother, we checked out and into another hotel.
The only good thing I have to say about this hotel was that the Nespresso coffee machine in the reception worked. The room was tiny and we were informed we'd been upgraded to a larger room, there wasn't enough room to open out our suitcase on the floor. The worst thing was that it is impossible to turn off the very noisy A/C. It was possible to put it on heating but that was all. By the time we discovered that it was too late to find another hotel.

Posted by on 30 Jan 2018

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Comment from Hotel Management

5 Feb 2018 by 28Hotel

Thank you for your review! Your feedback is valuable for our continued success and we welcome your comments and suggestions. Warm regards, 28 Hotel

4 out of 5
Hyvä sijainti

Posted by on 24 Mar 2024

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Comment from Hotel Management

24 Mar 2024 by Angee

Dear Arja,Dear Thank you for taking the time to provide us with a review!We are delighted to hear the location was convenient for you.We would love the opportunity to welcome you back at 28 Hotel in the near future.Best wishes,

4 out of 5

Nice hotel with very good price performance ratio

Pros: The perfect location, the cleanliness, the kindness of the staff and the complimentary breakfast with free coffee and tea from the Nespresso machine.
Cons: The isolation of the doors could be improved as the noise from the ventilation system just in front of my room was very noisy.
Location: 8 min to the Central Station and 5 min to the nearest big shopping mall with Woolworth (daily open until midnight)
It has clean rooms although a bit small. However regarding the attractive price, the perfect location, the cleanliness, the kindness of the staff and the complimentary breakfast with free coffee and tea from the Nespresso machine it is an exception from all the other pricy accomodations.

Posted by , from Stuttgart on 17 Sep 2017

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Comment from Hotel Management

24 Sep 2017 by Kat

Dear Yiwei, Thank you for your lovely review and 4 stars! We are very happy to hear that you enjoyed your stay with us overall, please don't forget that we do offer the spacious 'Max' rooms as they might suit you better. We hope to welcome you back again soon. Warm regards, 28 Hotel

Property Features

A free manager's reception is offered daily. WiFi is free in public spaces. An airport shuttle (available on request) is available for a fee. The business-friendly 28 Hotel also features multilingual staff, coffee/tea in common area, and a front desk safe. This 3-star Sydney hotel is smoke free.

  • 1 building
  • 46 guestrooms or units
  • 6 levels
  • Manager's reception (free)
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Lift
  • No smoking on site
  • Water dispenser

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Transport

  • Train station: Sydney Central Station (0.9 km / 0.6 mi)
  • Metro station: Central Light Rail Station (0.6 km / 0.4 mi)
  • Property shuttles: Airport shuttle

Room Amenities

28 Hotel offers 46 accommodations with a hairdryer and an iron/ironing board. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

  • Flat-screen television
  • Fridge
  • Electric kettle
  • Shower
  • Rainfall showerhead
  • Cots (free)
  • Housekeeping (on request)
  • Local calls (free)
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control
  • Ensuite bathroom

Food & Drink

The hotel hosts a free manager's reception daily.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

28 Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 40 per night.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and debit cards. Cash is not accepted.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Staffed front desk
  • Children stay free - maximum age 12
  • Contactless check-in is not available
  • Children stay free
  • Debit cards
  • Contactless check-out is available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100.0 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: AUD 18 per person (one-way)
  • Airport shuttle fee per child: AUD 18 (one-way), (up to 5 years old)
  • Rollaway bed fee: AUD 40 per night
  • Credit card charges are subject to a surcharge of 1.84 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • 28 Hotel Chippendale
  • 28 Hotel Hotel
  • 28 Hotel Chippendale
  • 28 Hotel Hotel Chippendale

You should know

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.