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The Carlton Hotel Mumbles

3.0 star property

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December 2024
January 2025

Photo gallery for The Carlton Hotel Mumbles

Double Room, Sea View
Property entrance
Free daily full breakfast
Interior detail
Free daily full breakfast

Reviews

6.4 out of 10

Popular amenities

  • 24/7 front desk
  • Breakfast included
  • Pet-friendly
  • Housekeeping
  • Free WiFi

Explore the area

Map
654-656 Mumbles Road, Mumbles, Gower, Swansea, Wales, SA3 4EA
  • Swansea Bay
    1 min walk
  • Oystermouth Castle
    13 min walk
  • Mumbles Pier
    14 min walk
  • Swansea (SWS)
    21 min drive

Room options

View all photos for Family Quadruple Room

Family Quadruple Room

Family Quadruple Room

  • Sleeps 4
  • 1 Double Bed and 2 Twin Bunk Beds

View all photos for Single Room

Single Room

Single Room

  • Sleeps 1
  • 1 Double Bed

View all photos for Double Room, Sea View

Double Room, Sea View

Double Room, Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, Sea View

Deluxe Double Room, Sea View

Deluxe Double Room, Sea View

  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Sea View

Twin Room, Sea View

Twin Room, Sea View

  • Sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room

Twin Room

Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room

Double Room

Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 1 King Bed, Sea View

Iron/ironing board, free WiFi, bed sheets

Double Room, 1 King Bed, Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

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About this property

The Carlton Hotel Mumbles

Hotel in Swansea with free breakfast and a 24-hour front desk
Along with a snack bar/deli, this smoke-free hotel has a 24-hour front desk and free breakfast.
The Carlton Hotel Mumbles offers 33 accommodations with coffee/tea makers and hair dryers. 32-inch LCD televisions come with digital channels.

Bathrooms include bathtubs or showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

During your stay at The Carlton Hotel Mumbles, you're just a quick walk from Swansea Bay. Free breakfast and a snack bar/deli are available. This property offers pet-friendly amenities like food and water bowls.
  • Free full breakfast served daily
  • Free WiFi
  • Services include luggage storage
  • Steps from Swansea Bay and 13 minutes by foot from Oystermouth Castle
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a snack bar/deli on site. Free breakfast is served daily.

This 3-star Swansea hotel is smoke free.

Guests are served free full breakfast on weekdays from 7:00 AM to 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Free full breakfast available weekdays 7:00 AM–9:00 AM

Family friendly

  • Snack bar/deli

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Bath or shower
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 32-inch LCD TV
  • Digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Iron/ironing board (on request)

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: GBP 10.00 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Front desk staff will greet guests on arrival.

Property is also known as

The Carlton Hotel Mumbles
The Carlton Mumbles Swansea
The Carlton Hotel Mumbles Hotel
The Carlton Hotel Mumbles Swansea
The Carlton Hotel Mumbles Hotel Swansea

The Carlton Hotel Mumbles Reviews

Reviews

6.4
Rating 10 - Excellent. 0 out of 7 reviews" "
Rating 8 - Good. 3 out of 7 reviews" "
Rating 6 - Okay. 2 out of 7 reviews" "
Rating 4 - Poor. 2 out of 7 reviews" "
Rating 2 - Terrible. 0 out of 7 reviews" "

6.4/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

5.0/10

Property conditions & facilities

Reviews

4/10 Poor

Gary

Disliked: Cleanliness, property conditions & facilities, room comfort
AVOID!
I really hate leaving bad reviews but in this case I really cant leave anything other. We stayed here for two nights as a bit of a break from our week long camping trip, honestly would have been more luxurious staying in our van! The hotel needs a huge amount of updating but not only that, the room was filthy. Black mould everywhere in the shower, weird gunk in the plug hole (I dread to think what that was) and a strong musky smell in the room. The location is good and the breakfast staff were working hard when obviously up against it as I think it’s usually a buffet, so a bit of a change for them and busier than usual. Overall I would not return, unfortunately the cleanliness was a huge issue and whole place needs a revamp
Stayed 2 nights in Sep 2020

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed for a week its a great location. Despite reading reviews about cooked breakfast not being available we had a lovely surprise to find it was and the breakfast staff were amazing couldnt have looked after us better. However, the hotel website is misleading. The lady that checked us in couldn't wait to get back to her friends in the bar only telling us that our room was 'that way' not that it was up the stairs behind us. Generally the part of the hotel we saw is very tired with wall trims peeling off, mould growing on bathroom sealant and carpets fraying at edges. If you like soft beds where you can feel all the springs then you'll be ok. Having said that it was very clean although the only nod to the Covid19 advice seemed to be a few pots of hand sanitizer, not always in obvious places.
Stayed 7 nights in Aug 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Carlton Hotel Mumbles
The staff were very helpful and friendly. We stayed in a double room with a sea view and it was a bit small mainly because there was only space to hang a few clothes and nowhere really to put suitcases. The road was quite busy but quietened down early in the night. There are only a few parking spaces in front of the hotel and getting one is difficult so parking in the car park opposite is used at £6 for a day (8:00 to 23:00). Table in the bay window gives good views of the bay and good restaurants nearby.
Stayed 5 nights in Aug 2020

8/10 Good

Verified traveller

Liked: Cleanliness
Stayed 2 nights in Aug 2020

4/10 Poor

Herdaypal

Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Below par.
Even though difficult times for the trade felt that the hotel lacked a lot of TLC. The en-suite patio hadn’t been cared or tended for in months I suspect. No cooked breakfast, still advertising that they do one, and fully understand why they are not doing it but the substitute continental breakfast of bottle of juice and a croissant only on first morning was a shock. They did supply more items on subsequent morning. I am sure it must improve as, hopefully, we leave lockdown.
Hotel Mumbles location
Stayed 3 nights in Jul 2020

8/10 Good

Paul Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sea View Room
I stayed for one night. I had a sea view room on the first floor. The room was a good size with an en-suite bedroom. The bed was comfy and the room was quite a good size. It's a great location in the centre of the Mumbles promenade. It's between the pier and the shops so nothing is particularly far away.
View
Room 5
Stayed 1 night in Mar 2020