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Suzhou Marriott Hotel

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Suzhou Marriott Hotel

Exterior
Lobby lounge
Gazebo
Business centre
Down duvets, minibar, in-room safe, desk

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Parking included
  • Spa
  • Housekeeping

Explore the area

Map
1296 Ganjiang Road West, Gu Su District, Suzhou, Jiangsu, 215004
  • Shantang Street
    4 min drive
  • Lingering Garden
    4 min drive
  • Hanshan Temple
    4 min drive
  • Wuxi (WUX-Shuofang)
    38 min drive

Room options

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom | Living room

Executive Suite, 1 Bedroom

  • 82 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

Down duvets, minibar, in-room safe, desk

Room, 2 Double Beds

  • 43 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Executive Room, 2 Double Beds

Executive Room, 2 Double Beds

Executive Room, 2 Double Beds

  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed

Down duvets, minibar, in-room safe, desk

Room, 1 King Bed

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

Down duvets, minibar, in-room safe, desk

Room, 2 Double Beds

  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed

Down duvets, minibar, in-room safe, desk

Executive Room, 1 King Bed

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom

  • 60.0 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Down duvets, minibar, in-room safe, desk

Room, 1 King Bed

  • 43 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Pan Pacific Suzhou

Pool
Free WiFi
Restaurant
Air conditioning
4.5 out of 5, Wonderful, (372)
The price is €58
for 1 night
includes taxes & fees
5 Jan - 6 Jan
Pan Pacific Suzhou

About this property

Suzhou Marriott Hotel

Luxury hotel connected to a shopping center in Gusu District with 4 restaurants
4 restaurants, a full-service spa, and an indoor pool are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour health club, a snack bar/deli, and a sauna are onsite. Housekeeping is available on request.
Suzhou Marriott Hotel offers 300 air-conditioned accommodations with iPod docking stations and minibars. Beds feature down comforters. 37-inch LCD televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour health club and a sauna.
E-SPA has 3 treatment rooms. Services include massages. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at Suzhou Marriott Hotel. During your stay, you'll be connected to a shopping center, and within walking distance of Suzhou Canal Park. Enjoy features like free WiFi in public areas and free self parking, plus 4 restaurants.
  • Free WiFi
  • Free self parking
  • Enjoy a meal at the theme restaurant or drinks at the lobby lounge
  • Buffet breakfast served daily for a fee
  • Wired Internet for a fee
  • Take a swim in the indoor pool or soak in the spa tub
  • Indulge with massages at E-SPA
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym, a steam room, and a sauna
  • Just a 4-minute drive from Shantang Street and a few minutes from Lingering Garden
Suzhou Marriott Hotel offers its guests a full-service spa, an indoor pool, and a 24-hour health club. There are 4 restaurants on site, along with a snack bar/deli. A business center, meeting rooms, and limo/town car service are available.

WiFi is free in public spaces. Event space at this hotel measures 17007 square feet (1580 square meters) and includes conference space. A spa tub, a sauna, and spa services are also featured at the luxury Suzhou Marriott Hotel. Free self parking is available.

This 5-star Suzhou hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily.
Asia Bistro - This restaurant serves breakfast and dinner.
Alto Vino 意大利餐厅 - This theme restaurant specializes in Italian cuisine. Open daily.
大堂吧 - This lobby lounge specializes in local and international cuisine. Open daily.
中餐厅 - This restaurant specializes in Chinese cuisine. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi, Wired Internet (CNY 80 per day)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily: CNY 158.7 per person
  • 4 restaurants
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Asia Bistro
  • Alto Vino 意大利餐厅
  • 大堂吧
  • 中餐厅

Things to do

  • 24-hour health club
  • Full-service spa
  • Indoor pool
  • Sauna
  • A hot tub
  • Steam room

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space (17007 square feet)
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Vegetable garden

Spa

  • 3 treatment rooms
  • Massages
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Grab bar in bath
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Portable bath seat
  • Transfer shower
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Down duvet
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Hairdryer
  • Private bathroom
  • Separate bath and shower
  • Towels

Entertainment

  • 37-inch LCD TV
  • iPod dock
  • Premium channels
  • Satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Fridge

More

  • Desk
  • Energy-saving switches
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • LED light bulbs
  • Phone
  • Recycling
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Suzhou Marriott Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 155.0 per stay.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 158.7 per person
  • Fee for in-room wired internet: CNY 80 per day (rates may vary)
  • Rollaway bed fee: CNY 155.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival.

We should mention

  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Marriott Hotel Suzhou
Suzhou Marriott
Suzhou Marriott Hotel
Suzhou Marriott Hotel Hotel
Suzhou Marriott Hotel Suzhou
Suzhou Marriott Hotel Hotel Suzhou

Suzhou Marriott Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 127 out of 191 reviews" "
Rating 8 - Good. 49 out of 191 reviews" "
Rating 6 - Okay. 14 out of 191 reviews" "
Rating 4 - Poor. 1 out of 191 reviews" "
Rating 2 - Terrible. 0 out of 191 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

FAWZI

Travelled with partner
Liked: Amenities
It was difficult to communicate with the staff at the front desk because they couldn't understand English. Very poor room service, our room wasn't vacuumed for two days and we had to call the manager to see it herself. The breakfast was very good and the staff in charge of the breakfast were excellent. The outside garden.was poorly managed, it needs a much better attention.
Stayed 3 nights in Aug 2024

10/10 Excellent

Junkyu

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

jingjiang

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Stayed 3 nights in Jul 2024

10/10 Excellent

Zekun

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great. Gym equipment is outdated.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jianqiang, San Mateo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The closest train station is ~15 minutes walk away. The breakfast buffet is fantastic.
Stayed 2 nights in Jun 2024

10/10 Excellent

Nancy, Downingtown

Nice staff
Stayed 1 night in Jun 2024

10/10 Excellent

Zhiang, AUSTIN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with nice service
Stayed 3 nights in May 2024

10/10 Excellent

leo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 3 nights in Apr 2024

10/10 Excellent

Judson

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, great staff, awesome service
Stayed 2 nights in Apr 2024

10/10 Excellent

Anand Kumar, SHANGHAI

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jim was very helpful at the hotel. All of them staff were also quite supportive.
Stayed 1 night in Apr 2024

10/10 Excellent

Qihan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

albert

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elevator is slow, I waited for 4 times to get down from floor 31. Suggest to choose higher floor so you would be easier to get in
Stayed 2 nights in Nov 2023

6/10 Okay

Xiao

Liked: Staff & service
Breakfast was not good and less choices, which is very important.
Stayed 10 nights in Nov 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk staffs are very well educated, friendly, and helpful. The house keeper at 36 floor was kind and helpful. Breakfast was great to start a fresh day. Room was clean and cozy. Overall, a wonderful experience at this Marriott. Thank you all!
Stayed 2 nights in Jun 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

10/10 Excellent

song-min

Liked: Property conditions & facilities
Quality hotel for anyone
I enjoyed the stay. Second time booking the hotel. Will return. The food in the restaurant and room service was very good, though on the expensive side. Staff are all very professional.
Stayed 1 night in Jan 2023

8/10 Good

Tony

Stayed 2 nights in Dec 2021

10/10 Excellent

Allen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2021

8/10 Good

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff made the stay very pleasant.
The room is big and clean with a huge bathroom. The staff at the front office is very very helpful. They even provide advice on the itinerary for free and easy travellers.
Stayed 3 nights in Nov 2019

10/10 Excellent

Darcy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well managed
Very nice
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
At the check-in time, one of staff said that I need to pay for breakfast fee for 1 person. But I’ve paid already break fast included fees for 3 person. It took a time to check-in so it’s an convenient situation. Rooms and amenities are good.
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveller

Stayed 2 nights in Sep 2019

10/10 Excellent

shengjun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient family travel there, we chold
Stayed 2 nights in Aug 2019

10/10 Excellent

SUNG EN JOSEPH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Almost perfect
It was a very pleasant stay. The staffs were eager to help, but I feel the ladies checking people in for breakfast could be trained a little more on better manners.
Stayed 2 nights in Jul 2019