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Twin Room, Lake View (Executive Lake View Deluxe Room)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Suite, Lake View (Executive Suite)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, Lake View (Premier Deluxe Lake View King)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Twin Room, Golf View (Premier Deluxe Golf Room)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Room, Golf View (Deluxe Golf View King)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, Golf View (Premier Deluxe Golf King)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

During your stay at Kempinski Hotel Suzhou, you're just a quick walk from Dushu Lake. Enjoy features like free WiFi in public areas, plus 3 restaurants and a full-service spa.

  • Free WiFi and wired Internet
  • For dining with garden views, stop by Seasons Cafe, one of the property's 3 restaurants
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the 10 hot tubs
  • Treat yourself to body wraps, body scrubs or facials at Yang Spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a sauna and a playground
  • Steps from Dushu Lake and a 3-minute drive from Jinji Lake
  • Local-area shuttle service available

Property Features

Kempinski Hotel Suzhou offers its guests a full-service spa, a marina, and 10 hot tubs. There are 3 restaurants on site, as well as a nearby snack bar/deli and a nearby corner/local shop. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi and wired Internet. A 24-hour business centre, a meeting room, and limo/town car service are available. Event space at this hotel measures 31646 square feet (2940 square metres) and includes a conference centre. An indoor pool, a children's pool, and a health club are also featured at the luxury Kempinski Hotel Suzhou. Smoking is allowed in designated areas at this 5-star Suzhou hotel.

  • 1 building
  • 458 guestrooms or units
  • 23 levels
  • 3 dining venues
  • 31646 sq ft of conference space
  • 2940 sq. m of conference space
  • Built in 2008
  • Deli
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Corner/local shop
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Swim-up bar

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • In-room childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Washer/dryer
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Room Amenities

Kempinski Hotel Suzhou offers 458 air-conditioned accommodations, which are accessible via exterior corridors, and features washers/dryers and minibars (stocked with some free items). Each accommodation is individually furnished. Beds feature down duvets. 40-inch LCD televisions come with satellite channels and video game consoles. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with dressing gowns, slippers and bidets. This Suzhou hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include laptop-compatible safes and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Washer and dryer
  • Deep-soaking bath
  • Stocked minibar (select free items)
  • In-room dining (24 hours)
  • HD television
  • Satellite channels
  • Coffee maker
  • Down blanket
  • Separate bath and shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Gaming console
  • Childcare in room (surcharge)
  • Hairdryer
  • Laptop safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:00 AM.

Kempinski Hotel Suzhou has 3 restaurants serving lunch and dinner.

Paulaner Restaurant – Overlooking the pool, this brasserie serves lunch and dinner. Guests can enjoy al fresco dining (weather permitting).

24-hour room service is available.

Nearby Activities

A marina and a health club are featured at the hotel. 10 hot tubs are on site along with an indoor pool. In addition to a kids' pool, other recreational amenities include a sauna and a fitness centre.

Children aged under 12 years old are not allowed in the swimming pool, health club, fitness facility or hot tub without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site
  • Racquetball/squash on site
  • Golfing nearby
  • Parasailing nearby
  • Fitness classes on site
  • Hiking/biking trails on site
  • Bicycle rentals on site
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Yoga classes/instruction on site

Spa Services

Yang Spa has massage/treatment rooms. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. Children under 18 years old are not allowed in the spa without adult supervision.

  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CNY 350.0 per night.

Pet Policy

  • Pets and service animals are not allowed at Kempinski Hotel Suzhou

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property uses a grey water recycling system and eco-friendly cleaning products

Noise-free guestrooms cannot be guaranteed

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and Union Pay. Cash is not accepted. This property uses a grey water recycling system and eco-friendly cleaning products. Noise-free guestrooms cannot be guaranteed.

  • Grey water recycling system
  • Noise-free rooms not guaranteed
  • UnionPay
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free - maximum age 6
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property does not follow regional sanitisation guidelines
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Service animals not allowed
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CNY 500 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 178 for adults and from CNY 90 for children
  • Rollaway bed fee: CNY 350.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Kempinski Suzhou
  • Kempinski Hotel Suzhou
  • Kempinski Suzhou
  • Kempinski Suzhou Hotel
  • Suzhou Kempinski
  • Suzhou Kempinski Hotel
  • Kempinski Hotel Suzhou Hotel
  • Kempinski Hotel Suzhou Suzhou
  • Kempinski Hotel Suzhou Hotel Suzhou

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Awards & Affiliations

Eco-certified property

This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

  • EarthCheck

National Rating

For the benefit of our customers, we have provided a rating based on our ratings system.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.