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Holiday Inn Express Suzhou New District, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express Suzhou New District, an IHG Hotel

Exterior
Pool
Exterior
In-room safe, desk, blackout curtains, soundproofing
In-room safe, desk, blackout curtains, soundproofing

Reviews

8.4 out of 10

Very good

Popular amenities

  • Housekeeping
    Housekeeping
  • Pool
    Pool
  • Bar
    Bar
  • Breakfast included
    Breakfast included
  • Laundry
    Laundry
  • Free WiFi
    Free WiFi

Explore the area

Map
No.181 Tayuan Road, Gaoxin Dist, Suzhou, Jiangsu, 215000
  • Lingering Garden
    19 min walk
  • Hanshan Temple
    4 min drive
  • Shantang Street
    6 min drive
  • Wuxi (WUX-Shuofang)
    41 min drive

Room options

View all photos for Room, 1 Queen Bed, Accessible

In-room safe, desk, blackout curtains, soundproofing

Room, 1 Queen Bed, Accessible

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 2 Single Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed (High Floor)

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 1 Queen Bed (High Floor)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed (High Floor)

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 1 King Bed (High Floor)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds (High Floor)

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 2 Single Beds (High Floor)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room

In-room safe, desk, blackout curtains, soundproofing

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Room (Specialty)

In-room safe, desk, blackout curtains, soundproofing

Room (Specialty)

  • Sleeps 2
  • 1 Twin Bed

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includes taxes & fees
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About this property

Holiday Inn Express Suzhou New District, an IHG Hotel

Suzhou hotel in Huqiu District with free breakfast and a 24-hour front desk
Along with a restaurant, this smoke-free hotel has a bar/lounge and a business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a meeting room, concierge services, and dry cleaning.
Holiday Inn Express Suzhou New District, an IHG Hotel offers 273 accommodations with safes and complimentary bottled water. Televisions come with premium satellite channels and pay movies.

Bathrooms include showers, slippers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

During your stay at Holiday Inn Express Suzhou New District, an IHG Hotel, you'll be within walking distance of Lingering Garden. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet in some public areas
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Just a 2-minute drive from Lingering Garden and a few minutes from Suzhou Amusement Park
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi and wired Internet are free in public spaces.

Business amenities include a business center and meeting rooms. The business-friendly Holiday Inn Express Suzhou New District, an IHG Hotel also features a terrace, a garden, and concierge services. Free self parking is available.

This Suzhou hotel is smoke free.

Guests are served free buffet breakfast daily from 6:30 AM to 10 AM.
Holiday Inn Express Suzhou New District, an IHG Hotel has a restaurant on site.
Room service is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM–10 AM
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Swimming pool

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Turndown service

Business services

  • Business centre
  • A meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Films for purchase
  • Premium channels
  • Satellite channels
  • TV

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 16

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Holiday Inn Express Suzhou New District Hotel
Holiday Inn Express New District Hotel
Holiday Inn Express New District
Inn Express New District
Holiday Inn Express Suzhou New District
Holiday Inn Express Suzhou New District, an IHG Hotel Hotel
Holiday Inn Express Suzhou New District, an IHG Hotel Suzhou

Holiday Inn Express Suzhou New District, an IHG Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 16 out of 34 reviews" "
Rating 8 - Good. 10 out of 34 reviews" "
Rating 6 - Okay. 6 out of 34 reviews" "
Rating 4 - Poor. 2 out of 34 reviews" "
Rating 2 - Terrible. 0 out of 34 reviews" "

8.8/10

Cleanliness

8.2/10

Staff & service

6.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveller

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
It's a really awful experience!! I booked two rooms, air conditioner for two rooms are not cooling at all. Outside temperature is 37 celsius degree, in the room is 29 celsius degree. It's really hard to stand in such a hot & humid surrounding in your own room. I didn't get any practical solution even ask front desk to do something. All I get the answer is in the late night hotel staff said they can arrange one room only. What a small chance it'd be happened the same problem in the two different rooms. If they can't prepare the room facility well, they shouldn't arrange such a kind of room to customer! Air conditioner is a necessity facility.
Temp in the room
Stayed 3 nights in Jul 2024

10/10 Excellent

Maximilian Urio

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The king size bedroom was perfect for my experience, also room, bathroom and bedding are most clean changed every day. Dining and breakfast was brilliant.
Stayed 5 nights in Mar 2024

10/10 Excellent

TAEKYUNG

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

8/10 Good

Verified traveller

Disliked: Cleanliness, room comfort
Basic accommodation
The location was great In or beside the Paradise Mall. Difficult for Didi taxi to find the pick up point.My Wifi didnt work, as my name was rehistered without spaces, and I was trying to log in as per the documentation I presented.Breakfast was very local fare, and served tepid.Very much self service and very basic.Bed was comfortable.Room could do with finer cleaning touches....vacuuming, and washing or polishing of vacuum floor...i.e.signs where drips or dribbles dried into tiles. An iron in the room would have been useful. No information book on things to do or see in Suzhou.Not ‘foreigner friendly’. Very very basic.Noisy guests and children using corridors for play early in the morning. I guess that is beyond the control of the hotel.
Stayed 2 nights in Apr 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will definitely recommend to everyone
Great
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast is excellent... The quality is beyond our expectation!
Stayed 1 night in Nov 2019

10/10 Excellent

CHAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Within expectation
Stayed 3 nights in Mar 2019

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New hotel in nice location
This is a new hotel in the heart of Suzhou's rapidly changing New District. It is adjacent to a new spiffy shopping mall with many restaurants (including western staples such as Starbucks, Burger King, and others), a below ground grocery store, movie theater, and plenty of other shops (even a rather pricey Thai massage place if you have a mind to - - save your money and go across the street for a Chinese massage instead). The hotel is nice, the breakfast buffet is awful, but the room and bed were clean and comfortable. Again, a new hotel, so at this time (2018) there is no obvious wear and tear that one might find in most hotels. Very near a metro stop (Tayuan Lu) and several bus routes on Tayuan Lu and Shi Shan Lu, it will be easy to get from place to place from this location. The only thing that ruined my stay was a busload of kids who stayed over night and were running up and down the hall screaming and slamming doors. After complaining, they quieted down.
Stayed 1 night in Jun 2018

10/10 Excellent

Mitsunobu

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
塔園路駅から徒歩で約10分のホテル
塔園路駅から徒歩で約10分のホテルです。ロビーは7階にあります。ショッピングモールが隣接しているので、非常に便利です。朝食もとても美味しかったです。洗濯も自分で無料でできます。
Stayed 2 nights in Aug 2024

4/10 Poor

Ta Chun

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, room comfort
老舊小的假日酒店
房內空間太小, 即使兩人住也感到擁擠. 除了小之外, 還略顯老舊. 唯一好處便是樓下即是天街商場, 逛街飲食很方便.
Stayed 3 nights in Jul 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

LAETITIA

Stayed 2 nights in Apr 2024

8/10 Good

yi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

CHUNG YUAN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023

8/10 Good

Liang, Newton

Stayed 2 nights in Apr 2023

8/10 Good

Wan Sum

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

6/10 Okay

Jenny

Stayed 1 night in Sep 2022

6/10 Okay

Minghui

Liked: Cleanliness
总体感觉一般
Stayed 3 nights in Feb 2022

10/10 Excellent

CHIHCHIANG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
不錯的住宿
這間飯店位於蘇州鬧區天街,離景點寒山寺,虎丘,天平山都相當近,房間隔音也不錯,以CP值來說不錯,疫情當前房間都有酒精棉片,真的是很貼心
Stayed 2 nights in Nov 2021

8/10 Good

Jeff

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
房間打掃乾淨 惟房間小了一點
Stayed 6 nights in Jun 2021

10/10 Excellent

yoshitaka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
全体的に快適で素晴らしいホテル
シャワーの水圧が低すぎる
Stayed 1 night in Aug 2020

8/10 Good

SUZUO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

6/10 Okay

Jing

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
酒店地理位置不错，生活设施便利。内部房间噪音较大，设施较为简陋，但比较新。酒店人员服务意识极强，非常Nice。早餐不错，停车便利。办公区域基本属于没有，房间和卫生等都非常干净整洁。房间中有一点怪味，大概率由于在机房旁边的缘故。总体体验较为一般。希望日后酒店可以注意房间中的异味。
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Aug 2019