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Hilton Suzhou

5.0 star property

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Photo gallery for Hilton Suzhou

2 indoor pools
2 bars/lounges, lobby lounge
Premium bedding, down duvets, minibar, in-room safe
Reception
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Parking included
  • Spa
  • Housekeeping
  • Air conditioning

Explore the area

Map
275 Suzhou Avenue East Industrial Park, Suzhou, 215028
  • Suzhou Ferris Wheel
    ‪3 min drive‬
  • Suzhou International Expo Center
    ‪3 min drive‬
  • Yuanrong Times Square
    ‪3 min drive‬
  • Wuxi (WUX-Shuofang)
    ‪49 min drive‬

Room options

View all photos for Studio Suite

Premium bedding, down duvets, minibar, in-room safe

Studio Suite

  • 54 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room

Premium bedding, down duvets, minibar, in-room safe

Executive Room

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room

View from room

Executive Room

  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Guest Room

View from room

Guest Room

  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for King Deluxe Suite

King Deluxe Suite | View from room

King Deluxe Suite

  • 117 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room

  • 48 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite

View from room

Presidential Suite

  • 197 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Guest Room

Premium bedding, down duvets, minibar, in-room safe

Guest Room

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for King Suite

Premium bedding, down duvets, minibar, in-room safe

King Suite

  • 77 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room

  • 48 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Accessible Guest Room

Premium bedding, down duvets, minibar, in-room safe

Accessible Guest Room

  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Three Bedroom Suite

View from room

Three Bedroom Suite

  • 158 sq m
  • City view
  • Sleeps 9
  • 2 King Beds OR 2 Twin Beds

View all photos for Two Bedroom Suite

LCD TV

Two Bedroom Suite

  • 122 sq m
  • Sleeps 6
  • 1 King Bed OR 2 Twin Beds

View all photos for One Bedroom Suite

View from room

One Bedroom Suite

  • 63 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Three Bedroom Suite

Deluxe Three Bedroom Suite

Deluxe Three Bedroom Suite

  • 181 sq m
  • City view
  • Sleeps 9
  • 2 King Beds OR 2 Twin Beds

View all photos for Deluxe Two Bedroom Suite

View from room

Deluxe Two Bedroom Suite

  • 162 sq m
  • City view
  • Sleeps 6
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe One Bedroom Suite

View from room

Deluxe One Bedroom Suite

  • 82 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Hyatt Regency Suzhou

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
4.7 out of 5, Exceptional, (126)
The price is €103
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Hyatt Regency Suzhou

About this property

Hilton Suzhou

Luxury Suzhou hotel in Suzhou Industrial Park with 3 restaurants
Along with 3 restaurants, this hotel has 2 indoor pools and a full-service spa. Free WiFi in public areas and free self parking are also provided. Other amenities include 2 bars/lounges, a health club, and a 24-hour business center.
Hilton Suzhou offers 538 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature down comforters and premium bedding. A pillow menu is available. LCD televisions come with cable channels. Bathrooms include separate bathtubs and showers, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is provided daily.

2 indoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa.
During your stay at Hilton Suzhou, you'll be close to Suzhou Ferris Wheel. You'll find features like free WiFi in public areas and free self parking, plus 2 indoor pools.
  • Free WiFi
  • Free self parking
  • Enjoy Chinese cuisine at Yuxi, one of the property's 3 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the 2 indoor pools
  • Indulge in a treatment at the full-service spa
  • Services include free grocery shopping service, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym and bike rentals
  • Just a 3-minute drive from Suzhou Ferris Wheel and a few minutes from Suzhou International Expo Center
  • Train station pick-up and train station drop-off shuttle service available for a fee
As a guest of Hilton Suzhou, you'll find a full-service spa, 2 indoor swimming pools, a health club, and a children's pool. There are 3 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

You'll find a 24-hour business center on site. Event space at this hotel measures 21528 square feet (2000 square meters) and includes a conference center. Spa services, multilingual staff, and gift shops/newsstands are also featured at the luxury Hilton Suzhou. A train station pick-up service and a train station drop-off service are available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Suzhou hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10 AM.
Yuxi - This restaurant specializes in Chinese cuisine and serves lunch and dinner.
BACIO - This restaurant specializes in Italian cuisine and serves dinner only. Open daily.
Yuan Lobby Lounge - This lobby lounge specializes in Fusion cuisine and serves light fare only. Open daily.
OPEN - This restaurant specializes in Fusion cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available. Open daily.
Beer Society - This bar specializes in Fusion cuisine. Open daily.
A complimentary grocery shopping service is offered and 24-hour room service is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • Return train station shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: CNY 194 for adults and CNY 194 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges
  • Manager's reception (select days)
  • 24-hour room service

Restaurants on site

  • Yuxi
  • BACIO
  • Yuan Lobby Lounge
  • OPEN
  • Beer Society

Things to do

  • 24-hour fitness centre
  • 2 indoor pools
  • Bike rentals
  • Children's pool
  • Full-service spa

Family friendly

  • 2 indoor pools
  • Children's pool
  • Free cots/infant beds
  • Corner/local shop
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Free food shopping service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (21528 square feet of space)

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Separate bath and shower
  • Towels

Entertainment

  • TV channels
  • LCD TV

Food and drink

  • Cookware/dishes/utensils
  • Free bottled water
  • Minibar
  • Fridge

More

  • Desk
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
This property does not provide Bath wipes, Shaving kit, Nail file, Cotton buds(Hygiene set), Shoe polish, Sewing kit, Toothbrush, Toothpaste and Comb.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 298.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 194 for adults and CNY 194 for children
  • Rollaway bed fee: CNY 298.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hilton Suzhou offers transfers from the train station (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

DoubleTree Hilton Hotel Suzhou
DoubleTree Hilton Suzhou
Hilton Suzhou Hotel
DoubleTree by Hilton Hotel Suzhou
Hilton Suzhou Hotel
Hilton Suzhou Suzhou
Hilton Suzhou Hotel Suzhou

Hilton Suzhou Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 49 out of 68 reviews
Rating 8 - Good. 16 out of 68 reviews
Rating 6 - Okay. 1 out of 68 reviews
Rating 4 - Poor. 0 out of 68 reviews
Rating 2 - Terrible. 2 out of 68 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Geno

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2024

10/10 Excellent

Sheng

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

10/10 Excellent

Laura

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always perfect!
Brilliant service as always! Everything was flawless!
Stayed 1 night in Jun 2021

10/10 Excellent

Wenting

Stayed 2 nights in May 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
It's very nice and very new hotel.We love it and we had a good stay there.
Stayed 1 night in Jun 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2019

10/10 Excellent

Hongzhuan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel apartment was bigger than my actual apartment. Had a washer in the room.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location with a super market across the street.
Stayed 1 night in Mar 2019

10/10 Excellent

SIU SHUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2019

10/10 Excellent

Bryan

Liked: Cleanliness, property conditions & facilities, room comfort
Impressive building, great hotel.
Stunning hotel very new, rooms are large and very well equipped, great location walking distance to retail shops,many great restaurant's nearby.
Stayed 5 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Different expectation
I booked a suite and expect a suite. However I was asked to go to another adjacent block and was given a service apartment. Nevertheless the service apartment is still pleasant but no where near "suite class"
Stayed 2 nights in Sep 2018

8/10 Good

SLiu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
everything is great would love to see some improvement in overall training of staff and concierge service
Stayed 2 nights in Aug 2018

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel in Suzhou.
This Hilton Property is fairly new and in great condition. My room was nicely decorated, clean, comfortable. I will definitely stay here next tine in Suzhou.
Stayed 2 nights in Jun 2018

2/10 Terrible

Verified traveller

Business traveller
Liked: Cleanliness
Stayed 3 nights in Nov 2024

10/10 Excellent

Angus

Stayed 2 nights in Nov 2024

10/10 Excellent

Dowan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Akihito

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

JUNGKYU

Stayed 5 nights in Jun 2024

10/10 Excellent

Yin-Yin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Ken

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

GAO QIANG

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2024

8/10 Good

KEN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Chie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Their hospitality is good.
Stayed 1 night in Jun 2023