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Deluxe Room, Non Smoking, Lake View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Suite, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Premier Room, 1 King Bed, Non Smoking, Lake View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed, Non Smoking, Lake View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, Non Smoking, Terrace

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Hotel Description

During your stay at Four Seasons Hotel Suzhou, you're just a quick walk from Jinji Lake. Features include free WiFi in public areas and free self-parking, plus 3 restaurants. Some of the pet-friendly amenities that this property offers include food and water bowls and an off-lead area.

  • Free Wi-Fi in some public areas
  • Free self-parking
  • Enjoy international cuisine with garden views at YUN HE, one of the property's 3 restaurants
  • Take a swim in the indoor and seasonal outdoor pools
  • Treat yourself to massages at the spa
  • Services include a children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes a 24-hour gym, complimentary bicycles and hiking/biking trails
  • Steps from Jinji Lake and 6 minutes by car from Suzhou Center
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls and an off-lead area

Renovations + Closures

The following facilities or services will be unavailable from October 7 2024 to October 11 2024 (dates subject to change):

  • One of the swimming pools

The following facilities are closed seasonally each year. They will be closed from 12 October to 1 May:

  • One of the swimming pools

Property Features

Four Seasons Hotel Suzhou offers its guests a full-service spa, an indoor pool, and a 24-hour fitness centre. There are 3 restaurants on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. There are 2 meeting rooms available. A children's pool, a seasonal outdoor pool, and a complimentary children's club are also featured at the luxury Four Seasons Hotel Suzhou. Free self parking is available. Smoking is allowed in designated areas at this 5-star Suzhou hotel.

  • 210 guestrooms or units
  • 6 levels
  • 3 dining venues
  • Conference rooms
  • Built in 2023
  • Kid's club (free)
  • Charging station for electric cars
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • ATM
  • Smoking in designated areas
  • Locker space
  • Bar or lounge
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Children's pool
  • Free WiFi
  • Children's club (free)
  • Playground on site

Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Metro station: Jinhu Station (0.6 km / 0.4 mi)
  • Parking: Free self parking

Room Amenities

Four Seasons Hotel Suzhou offers 210 air-conditioned accommodations with minibars and a safe. This accommodation offers separate sitting areas. Flat-screen televisions come with digital channels. Bathrooms include a separate bath and shower, slippers, complimentary toiletries and hairdryers. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Sitting area
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Digital channels
  • Coffee maker
  • Separate bath and shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Children's slippers
  • Wardrobe or cupboard
  • Toothbrush and toothpaste
  • Desk chair

Food & Drink

YUN HE – Overlooking the garden, this restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Reservations are required.

JIN JING GE – Overlooking the garden, this fine-dining restaurant specialises in Chinese cuisine and serves lunch and dinner. Reservations are required. Open daily.

DOLCE VITA – This poolside restaurant specialises in Italian cuisine and serves lunch and dinner. A children's menu is available. Reservations are required. Open daily.

THE LOUNGE & BAR – This lobby lounge specialises in international cuisine and serves lunch and dinner. A children's menu is available. Reservations are required. Open daily.

24-hour room service is available.

Nearby Activities

An indoor pool, a children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a 24-hour fitness centre and complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site
  • Free bicycles on site
  • Boat tours nearby
  • Fitness classes on site
  • Hiking/biking trails on site
  • Horse riding/rental on site
  • Kayaking nearby
  • Sailing nearby
  • Windsurfing nearby
  • Yoga classes/instruction on site

Spa Services

The on-site spa has 6 treatment rooms, including rooms for couples. Services include massages. The spa is open daily.

  • Number of treatment rooms 6
  • Couples treatment rooms
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: CNY 1200 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 25 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls and an off-lead area are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, mobile payments and cash

Mobile payment options include: Alipay and WeChat Pay

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards, cash, mobile payments, Alipay and WeChat Pay.

  • Mobile payments
  • Service animals are allowed
  • Alipay
  • Service animals are exempt from fees/restrictions
  • Pets cannot be left unattended
  • Pets allowed in specific rooms only
  • Staffed front desk
  • Children stay free - maximum age 18
  • No rollaway/extra beds available
  • WeChat Pay
  • No cots (infant beds) available
  • No lifts
  • Children stay free
  • Number of children who can stay free - 2
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CNY 1500 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CNY 1200 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Four Seasons Suzhou Suzhou
  • Four Seasons Hotel Suzhou Hotel
  • Four Seasons Hotel Suzhou Suzhou
  • Four Seasons Hotel Suzhou Hotel Suzhou

You should know

  • The seasonal pool will open on 01 June and close on 11 October.
  • Pool access available from 6:00 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

National Rating

For the benefit of our customers, we have provided a rating based on our ratings system.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.