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Hotel Description

During your stay at Crowne Plaza Changshu, an IHG Hotel, you'll be close to Fangta Park of Suzhou. Free WiFi in public areas, free self-parking and an indoor pool are available.

  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Take a swim in the indoor and outdoor pools
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym and a sauna
  • 5 minutes by car from Fangta Park of Suzhou and 6 minutes from Changshu Museum
  • Airport shuttle service available

About the Crowne Plaza Changshu, an IHG Hotel

Location No.6 Kai Yuan Avenue, Suzhou, Jiangsu 215500

Property Features

Crowne Plaza Changshu, an IHG Hotel offers its guests an indoor pool, an outdoor pool, a health club, and a sauna. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Business amenities include a business centre, meeting rooms, and limo/town car service. Multilingual staff, gift shops/newsstands, and a garden are also featured at the luxury Crowne Plaza Changshu, an IHG Hotel. Self parking is free. This 4.5-star Suzhou hotel is smoke free.

  • 269 guestrooms or units
  • 19 levels
  • Conference rooms
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Free WiFi
  • Rollaway/extra beds available
  • Soundproofed rooms
  • Laundry facilities
  • Babysitting or childcare

Internet

Available in all rooms: Free WiFi , Free wired internet , High-speed internet access

Available in some public areas: Free WiFi , WiFi (surcharge) , Wired internet access - surcharge , Internet access - wireless , Internet access in public areas - surcharge

Parking

Free self parking , Valet parking (surcharge)

Transport

  • Parking: Free self parking

Room Amenities

Crowne Plaza Changshu, an IHG Hotel offers 269 accommodations with minibars and a safe. A pillow menu is available. LCD televisions come with satellite channels. Bathrooms include a combined bath/shower unit, dressing gowns, slippers and complimentary toiletries. This Suzhou hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining
  • LCD television
  • Satellite channels
  • Coffee maker
  • Pillow options
  • Combined shower/bath
  • Cots available
  • Rollaway beds available
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom

Food & Drink

JJ Cafe – This buffet restaurant serves breakfast, lunch, dinner and light fare.

Yu Cantonese Cuisine – This restaurant specialises in Chinese cuisine and serves lunch and dinner.

The Deli – This coffee shop serves breakfast, lunch and dinner.

Chatterbos Bar Lounge – On-site bar.

Room service is available.

Nearby Activities

An indoor pool and an outdoor pool are on site. Other recreational amenities include a health club and a sauna.

Spa Services

  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Cots (infant beds) are available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, JCB International and Barclaycard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Security system
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Hotel Names

  • Changshu Crowne Plaza
  • Crowne Plaza Changshu
  • Crowne Plaza Hotel Changshu
  • Crowne Plaza Changshu Hotel
  • Crowne Plaza Changshu
  • Crowne Plaza Changshu, An Ihg
  • Crowne Plaza Changshu an IHG Hotel
  • Crowne Plaza Changshu, an IHG Hotel Hotel
  • Crowne Plaza Changshu, an IHG Hotel Suzhou
  • Crowne Plaza Changshu, an IHG Hotel Hotel Suzhou

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National Rating

For the benefit of our customers, we have provided a rating based on our ratings system.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.