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Citadines Xinghai Suzhou

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Citadines Xinghai Suzhou

Exterior
Front of property
In-room safe, desk, soundproofing, iron/ironing board
Exterior
Executive Room, 1 Bedroom | Living area

Reviews

8.4 out of 10

Very good

Popular amenities

  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Parking available
    Parking available
  • Laundry
    Laundry
  • Breakfast available
    Breakfast available
  • Gym
    Gym

Explore the area

Map
58 Xinghai Street , Jiacheng Garden, Building 27, Industrial Park, Suzhou, Jiangsu, 215021
  • Gate to the East
    2 min drive
  • Suzhou Center
    2 min drive
  • In City Shopping Mall
    2 min drive
  • Wuxi (WUX-Shuofang)
    49 min drive

Room options

View all photos for Premier Room, 1 Bedroom

In-room safe, desk, soundproofing, iron/ironing board

Premier Room, 1 Bedroom

  • 75 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 Bedroom

Executive Room, 1 Bedroom | Living area

Executive Room, 1 Bedroom

  • 75 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Studio

Executive Studio

Executive Studio

  • 43 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Bedroom

Deluxe Room, 1 Bedroom

Deluxe Room, 1 Bedroom

  • 65 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

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includes taxes & fees
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About this property

Citadines Xinghai Suzhou

Suzhou aparthotel in Suzhou Industrial Park with a fitness center and a 24-hour front desk
This aparthotel features a restaurant, a fitness center, and self parking. WiFi in public areas is free. Other amenities include a business center, concierge services, and dry cleaning. Each apartment provides free WiFi and free wired Internet, an LCD TV with satellite channels, and a kitchen with a refrigerator, a stovetop, and a microwave. Added amenities include a dining area, a sitting area, and an electric kettle.
Citadines Xinghai Suzhou offers 167 air-conditioned accommodations with safes and complimentary bottled water. Accommodations offer separate sitting areas. LCD televisions come with satellite channels. Accommodations at this 4-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the aparthotel include a fitness center.
During your stay at Citadines Xinghai Suzhou, you'll be within walking distance of Gate to the East. Free WiFi in public areas, a restaurant, and a gym are available. This upscale aparthotel has 167 apartments on 26 floors. Free WiFi and a kitchen are available in each apartment.
  • Each apartment offers a kitchen, a dining area, and a sitting area
  • Free WiFi and wired Internet
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a gym
  • Just a 2-minute drive from Gate to the East and a few minutes from Suzhou Center
  • Airport shuttle service available for a fee
There's a restaurant on site. Public spaces have free WiFi and wired Internet. A business center and meeting rooms are available. An airport shuttle (available 24 hours) is available for a fee. A fitness center, multilingual staff, and concierge services are also featured at the business-friendly Citadines Xinghai Suzhou. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Suzhou aparthotel.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:00 AM.
Citadines Xinghai Suzhou has a restaurant on site.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Free WiFi

Parking and transport

  • Self parking on site (CNY 40 per day)
  • Limited on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • On-site car hire

Family friendly

  • Children stay for free (see details)

Kitchen

  • Fridge
  • Stovetop
  • Microwave
  • Cookware/dishes/utensils
  • Electric kettle

Dining

  • Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: CNY 53 per person
  • 1 restaurant

Bedrooms

  • Bed sheets provided
  • Rollaway/extra beds: CNY 106.0 per night

Bathrooms

  • Combined shower/bath
  • Slippers
  • Hairdryer
  • Free toiletries
  • Towels provided

Living spaces

  • Dining room
  • Sitting area

Entertainment

  • LCD TV with cable/satellite service
  • TV in a common area

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • meeting rooms
  • Business centre
  • Desk

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Soundproofing
  • Wheelchair-accessible (with limits)
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Daily housekeeping
  • Safe
  • Multilingual staff
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Safe at front desk
  • Free newspapers (reception)
  • Porter/bellboy

Location highlights

  • In the business district
  • In the shopping district

Things to do

  • Fitness centre

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 167 rooms
  • 26 floors
  • 1 building
  • Comprehensive food waste policy
  • No plastic coffee stirrers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Citadines Xinghai Suzhou

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CNY 106.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 53 per person
  • Airport shuttle fee: CNY 636 per vehicle (one-way)
  • Self parking fee: CNY 40 per day
  • Rollaway bed fee: CNY 106.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
Front desk staff will greet guests on arrival.

We should mention

  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Citadines Suzhou
Citadines Suzhou Xinghai
Citadines Xinghai
Citadines Xinghai Hotel
Citadines Xinghai Hotel Suzhou
Citadines Xinghai Suzhou
Citadines Hotel Suzhou
Citadines Xinghai Suzhou Aparthotel
Citadines Xinghai Aparthotel
Citadines Xinghai Suzhou Suzhou
Citadines Xinghai Suzhou Aparthotel
Citadines Xinghai Suzhou Aparthotel Suzhou

Citadines Xinghai Suzhou Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 62 out of 160 reviews" "
Rating 8 - Good. 77 out of 160 reviews" "
Rating 6 - Okay. 16 out of 160 reviews" "
Rating 4 - Poor. 1 out of 160 reviews" "
Rating 2 - Terrible. 4 out of 160 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Shian

Liked: Cleanliness, amenities, property conditions & facilities
Easy to move around
Stayed 3 nights in Apr 2024

10/10 Excellent

Kien Min

Business traveller
Liked: Cleanliness, room comfort
Excellent experience, with it clean room and convienant location. i will surely book again when i travel to suzhou again. The only bad comment you can give is only the lack of beautiful view. 10/10
Stayed 5 nights in Jan 2024

8/10 Good

Verified traveller

Liked: Cleanliness
Stayed 2 nights in Mar 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Nice location
Nice location, situated near shopping mall
Stayed 3 nights in Dec 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Good Space
Comfortably size apartment style hotel.
Stayed 1 night in Dec 2020

8/10 Good

Jenna

Travelled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Clean and spacious hotel
Great clean place in SIP, close and convenient to go everywhere in Suzhou. Room is clean and spacious with separate kitchen and living room.
Stayed 2 nights in Aug 2020

8/10 Good

Verified traveller

Business traveller, Travelled with group
Liked: Property conditions & facilities
It is a short distance from the buzzing of city centre but a quiet setting, peaceful and not too disyane
Stayed 3 nights in Dec 2019

10/10 Excellent

RODRIGO

Travelled with family
Amazing view, people is very kind snd the hotel has Excellent food
Stayed 2 nights in Oct 2019

8/10 Good

John

Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Good location, bedroom and living room separate with a kitchenette.
Stayed 2 nights in Mar 2019

10/10 Excellent

Jiachen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great!
Very nice place!!!!!! Great service, i really hope they have more hotels all around the world.
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for family stay
Though there was renovation going on in hotel reception area, it was quiet. Carpark limited, shopping 10-15minutes walk away, surrounded by local housing. Breakfast average
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to Move around, Breadfast ok. Shop nearby, All kind of food for your selection.
Stayed 3 nights in Nov 2018

8/10 Good

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value and great area
I've stayed here before. Its a nice clean serviced apartment in a nice area. Its only around a ten minute walk to the new Suzhou Centre Mall and Xinghai Square. Its very good value for money. I would prefer it if the bed was a bit bigger but for this hotel is around half the price of similar standard hotels in the area.
Stayed 2 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good deal
Very nice hotels for the price. One bedroom and one living room. Excellent if you have some discussion.
Stayed 1 night in Oct 2018

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel / apartment
Was a little difficult to find late at night, but once checked in, a great studio/1br apartment. Modern, clean, great amenities in kitchen, and good views. Staff friendly, helpful and speak English well.
Stayed 1 night in Oct 2018

10/10 Excellent

Yew Chung

My Stay at Citadines Suzhou
The rooms are cleaned and spacious. Wifi is good. Hotel is easily accessible by public transport.
Stayed 4 nights in Sep 2018

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideally located quiet place to stay
Citadines is ideally located near bus and Xinghai subway station. It is well equipped, very clean, quiet and with a adequate breakfast enhanced by changing out main options every day.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2017

8/10 Good

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place, good location and good priced.
Stayed 12 nights in Nov 2017

6/10 Okay

Roger

10/10 Excellent

joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great service apartment for comfort & value
service apartment venue close proximate to city center, great location to navigate around.

10/10 Excellent

scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel at a fair price
Whenever I am in Suzhou, this is my hotel of choice. Nice studio type apart/hotel rooms, Buffet breakfast is perfect...good selection and fresh. Staff is super helpful and friendly and speak good English. Nice, safe neighborhood.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort