Surat Marriott Hotel

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Surat Marriott Hotel

Free minibar items, in-room safe, desk, laptop workspace
Lobby
Room, 2 Single Beds, River View
Flat-screen TV
Outdoor pool

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
    Pool
  • Hot tub
    Hot tub
  • Spa
    Spa
  • Breakfast available
    Breakfast available
  • Air conditioning
    Air conditioning
  • Gym
    Gym

Explore the area

Map
Near Parle Point Athwa Lines, Ambika Niketan, Surat, Gujarat, 395007
  • Kamla Nehru Park
    7 min walk
  • Lake View Garden
    3 min drive
  • Dutch Garden
    5 min drive
  • Surat (STV)
    11 min drive

Room options

Deluxe Room, 1 Double Bed, City View

  • 29 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

Deluxe Room, 1 Double Bed, River View

  • 29 sq m
  • River view
  • Sleeps 3
  • 1 Double Bed

Premium Room, 2 Single Beds, City View

  • 32 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Premium Room, 1 King Bed, City View

  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed, River View

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, River View

  • 29 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, City View

  • 29 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 2 Single Beds, River View

  • 32 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Similar properties

About this property

Surat Marriott Hotel

Luxury hotel with 2 restaurants and a full-service spa
2 restaurants, a full-service spa, and an outdoor pool are available at this smoke-free hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, a fitness center, a sauna, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Surat Marriott Hotel offers 209 air-conditioned accommodations with minibars (stocked with some free items) and laptop-compatible safes. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. Irons/ironing boards, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.
The onsite spa has massage/treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is open daily.
During your stay at Surat Marriott Hotel, you're just a quick walk from Kamla Nehru Park. Free WiFi in public areas, free valet parking, and 2 restaurants are available.
  • Free WiFi
  • Free valet parking and self parking
  • Options for a bite to eat include 2 restaurants and a coffee shop
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the spa tub
  • Indulge with body treatments, facials, or massages at the spa
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym, a steam room, and a sauna
  • 7 minutes by foot from Kamla Nehru Park and a 3-minute drive from Lake View Garden
  • Airport shuttle service available for a fee
Surat Marriott Hotel offers its guests a full-service spa, an outdoor pool, and a spa tub. There are 2 restaurants on site, along with a coffee shop/café. There's an onsite business center.

Public spaces have free WiFi. A fitness center, a sauna, and spa services are also featured at the luxury Surat Marriott Hotel. An airport shuttle (available 24 hours) is available for a fee. Free self parking and valet parking are available.

This 5-star Surat hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
Flow - The All Day Dining - This restaurant serves breakfast, lunch, and dinner.
Spice - The Indian Specia - This fine-dining restaurant serves dinner only.
24-hour room service is available.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: INR 845 for adults and INR 422.5 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 24-hour room service

Restaurants on site

  • Flow - The All Day Dining
  • Spice - The Indian Specia

Things to do

  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Sauna
  • A hot tub
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service

Business services

  • Business centre
  • Conference space

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Grab bar in bath
  • Grab bar near toilet
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height plug sockets in bathroom
  • Transfer shower
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bath or shower
  • Free toiletries
  • Private bathroom
  • Towels

Entertainment

  • TV/satellite channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free minibar (some items)

More

  • Desk
  • Desk chair
  • Energy-saving switches
  • Free newspapers
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Slippers
  • Soundproofing
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; Permanent Account Number (PAN) cards will not be accepted due to national regulations. Travelers who are not citizens of India must present a valid passport and visa. Indian citizens must show a PAN card at check-out for cash transactions exceeding INR 25,000.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for INR 2000 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately INR 845 for adults and INR 422.5 for children
  • Airport shuttle fee: INR 1900 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: INR 2000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses solar energy
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Surat Marriott Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. The host will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
WiFi is limited to 1 mbps for up to 4 devices per room. A surcharge applies for premium access.

Property is also known as

Athwalines
Gateway Athwalines Surat
Gateway Hotel Athwalines
Gateway Hotel Athwalines Surat
Gateway Athwalines
Surat Marriott Hotel Hotel
Surat Marriott Hotel Surat
The Gateway Hotel Athwalines
Surat Marriott Hotel Hotel Surat

Surat Marriott Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 119 out of 204 reviews" "
Rating 8 - Good. 55 out of 204 reviews" "
Rating 6 - Okay. 11 out of 204 reviews" "
Rating 4 - Poor. 13 out of 204 reviews" "
Rating 2 - Terrible. 6 out of 204 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Niraj

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Parag

Liked: Staff & service, property conditions & facilities
It was a good property
Stayed 2 nights in Jul 2024

10/10 Excellent

Mayank, Ahmedabad

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay way good
Stayed 8 nights in Jul 2024

10/10 Excellent

Madhusudan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Shoaib

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Excellent hotel,good location,brilliant staff I would recommend the hotel but the room I stayed in had a problem with shower door. The door wouldn’t close so after shower all the water is on the floor is wet .
Stayed 2 nights in Apr 2024

10/10 Excellent

Bina

Stayed 12 nights in Mar 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay; very clean; very good staff; good food
Stayed 6 nights in Mar 2024

10/10 Excellent

Kirtash

Stayed 1 night in Mar 2024

10/10 Excellent

Farhaanah

Liked: Cleanliness, staff & service, property conditions & facilities
Great service! All staff are very courteous.
Stayed 10 nights in Feb 2024

10/10 Excellent

Yash

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

4/10 Poor

Pooja

Stayed 1 night in Feb 2024

10/10 Excellent

Kalpa, Cumming

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Feb 2024

10/10 Excellent

Rubina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pure excellence. Hitesh at reception, thank you for setting us off with a wonderful beginning and end to our stay. You are an asset to the Surat Marriott. All the staff in every sector were outstanding!
Stayed 2 nights in Feb 2024

4/10 Poor

Martijn

Stayed 1 night in Jan 2024

10/10 Excellent

Yashesh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

2/10 Terrible

Chiranjeevi

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Avoid booking this property; the staff is inadequately trained, lacks respect for customer requests, and tends to ignore them. I was thoroughly disappointed as Marriott usually provides a white-glove treatment, but this location's staff is inexperienced and unprofessional. Save your money and book elsewhere, as they fail to meet even the basic standards.
Stayed 1 night in Jan 2024

8/10 Good

sabiha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Amisha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Customer service. Really lovely property, clean, and lots of complementary amineties.
Stayed 8 nights in Dec 2023

8/10 Good

Hemal, King of Prussia

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
It always waste of time when you booked as Foreign entity. Even you have US passport they need visa and all other extra documents. The person name was Sohail wasn’t friendly. Not even listen and ready for cancellation.
Stayed 1 night in Nov 2023

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023

8/10 Good

Subhajyoti

Travelled with family
Liked: Cleanliness, staff & service, amenities
Excellent value for money. If you can chose a river side room, the view from the room is so serene and soothing that you will feel like staying inside and watching (with a cutting chai in hand).
Stayed 1 night in Aug 2023

8/10 Good

Subhajyoti

Travelled with family
Liked: Cleanliness, staff & service
This is become like a heritage with first being Rama Regency and then TAJ and now finally managed by Marriott. Location is just amazing and view of river Tapi is so serene. Management May audit plumbing and Refrigerators as in a 5 star people expect flaw less service.
Stayed 2 nights in Aug 2023

10/10 Excellent

KOJI

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is good.
Stayed 3 nights in Jul 2023

8/10 Good

Ashish

Travelled with family
Liked: Staff & service
I will give 7 out of 10
We stayed on 7th Floor. Bathroom condition is really very bad. Bathroom flooring is very old and very slippery. Bathroom size is very small. I almost fell 3 times. I almost broke my head. Except Bathroom , almost everything is really great. Great Staff. Great Service. Great Location. Great Food.
Stayed 3 nights in Apr 2023

10/10 Excellent

NIKITA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall stay was excellent. But during the last day next to our room too much noises among the guest next door till mignight 4 am. No peace sleep for us and mostly other guests too. Hotel team should take care of this during the stay & should avoid such nuisances which are affecting other guests peace while stay specially sleeping at night.
Stayed 4 nights in Jan 2023